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surfer - User Manual
Troubleshooting
I can’t connect to Wi-Fi.
Firstly check your Wi-Fi is enabled by
looking at the Wi-Fi indicator LED. You
may have turned your Wi-Fi off by
pressing FN + F1 or the Wi-Fi hotkey.
To connect follow the instructions in
‘Connecting to Wi-Fi’
The sound cannot be heard or the
volume is very low.
The volume might be set too low or be
muted. Check the volume control in
the Volume Control Panel in the
taskbar to adjust or turn the Volume
Rocker towards the + and hold until
the audio is loud enough.
You forgot the boot password.
If you forget the password please
c
ontact Technical Support
The screen saver is activated.
Press any key or move the mouse.
The computer feels too hot.
Make sure the computer is properly
ventilated and the Vent/Fan intakes
are not blocked. If this doesn’t cool it
down, put the system into Hibernate
mode or turn it off for an hour. Make
sure the computer isn’t sitting on a
thermal surface. Make sure you’re
using the correct adapter.
Nothing appears on screen.
The system is in a power saving mode
or the LCD screen is toggled off. Press
Fn + F3 to toggle the screen back on.
Toggle the sleep/resume key
combination set in Power Options
The system never goes into a power
saving mode.
Power Options features are not
enabled. Go to the Windows Power
Options menu and enable the features
you prefer