Elo TouchSystems ET3201L User Manual Download Page 28 | Manualshive

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User Manual: Interactive Digital Signage

SW601990 Rev J, Page 28 of 37

Video Firmware Upgrade

The IDS 01 series touchmonitors contain the ability to update the video firmware with the
use of an external computer. Contact Elo customer service for information on how to
upgrade the video firmware.

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Summary of Contents for ET3201L

Page 1: ...e Digital Signage Touchmonitor ET4201L 42 Interactive Digital Signage Touchmonitor ET5501L 55 Interactive Digital Signage Touchmonitor ET7001L 70 Interactive Digital Signage Touchmonitor ET7001LT 70 Interactive Digital Signage Touchmonitor SW601990 Rev J ...

Page 2: ...ct to change without notice Elo Touch Solutions Inc and its Afffiliates collectively Elo makes no representations or warranties with respect to the contents herein and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Elo reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of...

Page 3: ... of Contents Chapter 1 Introduction 4 Chapter 2 Unpacking 5 Chapter 3 Touchmonitor Installation 6 Chapter 4 Mounting 9 Chapter 5 Operation 13 Chapter 6 Technical Support 29 Chapter 7 Safety Maintenance 30 Chapter 8 Regulatory Information 32 Chapter 9 Warranty Information 36 ...

Page 4: ...mote for on screen display OSD controls and a family of IDS computer modules The computer modules are designed to slide into a bay on the rear of the monitor The monitors form factor will not be affected and extra cabling is not required Your IDS touchmonitor will turn into an IDS All in One touchcomputer Precautions Follow all warnings precautions and maintenance as recommended in this user manua...

Page 5: ... carton should be oriented in the manner according to its labeling The hinged plastic locks should be at the bottom 2 Open and remove all 4 hinged plastic locks There are 6 hinged plastic locks for the 7001L unit 3 Once the locks are removed lift the cartons top lid off the bottom frame 4 With the top lid removed you now have access to the IDS touchmonitor and the included accessories ...

Page 6: ...ouchmonitor User Manual CD Quick Install Guide OSD Remote connected to the monitor Cables o HDMI USB North America power Europe Korea power U K power Argentina power Taiwan power China power Korea power Japan power Japan 3pin 2pin adapter and Y Cable 7001LT The Y Cable is used to send MDC to the monitor For more information about MDC commands see page 20 Remove the cable cover on the bottom rear w...

Page 7: ...HDMI cable between the monitor and the video source 2 Connect the USB touch cable between the monitor and the PC 3 Select the correct power cable for your region Connect it between the AC power source and the touchmonitors POWER IN connector 4 The touchmonitor ships in an ON state Use the remote OSD to access the On Screen Display Menu ...

Page 8: ...Updates to the Elo touch driver Additional touch driver information Detailed touch driver installation guides Touch drivers for other operating systems IntelliTouch Plus units are HID compatible but will require the Elo driver if touch calibration is required Optical units and Infrared are HID compatible and do not require an Elo touch driver If an Elo touch driver has previously been installed on...

Page 9: ...commended for the ET7001L ET7001LT handle lift or move these touchmonitors Note Do NOT lay the display face down as this can cause damage to the monitor General Mounting Information The following three mounting orientations are supported Landscape portrait and table top mode For optimal touch performance ensure that the monitor is supported fully and is as flat as possible Portrait ...

Page 10: ...User Manual Interactive Digital Signage SW601990 Rev J Page 10 of 37 Landscape Table Top Refer to the Temperature Control section for table top mode requirements ...

Page 11: ...ttern is provided on the rear of the monitor The VESA FDMI compliant mounting is coded VESA MOUNT PER MIS F 600 600 6MM For the 70 models A four hole 400x400mm mounting pattern is provided on the rear of the monitor The VESA FDMI compliant mounting is coded VESA MOUNT PER MIS F 400 400 8MM For the 7001LT models A four hole 600x600mm mounting pattern is provided on the rear of the monitor The VESA ...

Page 12: ... 37 Optional Stand for 3201L and 4201L Only Elo PN E455084 Optional Wall Mounts Kits detailed information available on the MS drawing for each size Consult the wall mount user guide for detailed information located under the Support tab on each IDS touchmonitor size ...

Page 13: ...ote that functions according to the following table Touchmonitor Computer Module status LED status OFF OFF SLEEP BLINKING ON ON The system consumes low power when in SLEEP and OFF modes For detailed power consumption specifications refer to technical specifications available on the Elo website www elotouch com Touching the screen will bring the system out of MONITOR SLEEP mode If long periods of d...

Page 14: ... or Windows 8 1 computer the touchmonitor can report ten simultaneous touches Projective Capacitance Touchscreens Technology When connected to Windows 7 computers the touchmonitor can report ten simultaneous touches Gesturing Images For multi touch monitors the following gestures are possible Single Touch Gestures and their Functions Swipe The ability to swipe through from one picture to another o...

Page 15: ... scale the video to panel s native resolution For smaller input video resolutions this involves stretching the input image in the X and Y dimensions to fit the panel For larger input video resolutions this involves compressing the input image in the X and Y dimensions to fit the panel An unavoidable byproduct of the scaling algorithms is a loss of fidelity when the computers output video image is ...

Page 16: ...dio source submenu Decrease value of selected parameter select previous menu item Hot key for changing video source Increase value of selected parameter select next menu item Select Display Audio and Video Parameters Menu Select parameter for adjustment select submenu to enter Power for the monitor Toggles the power status of the monitor The hot key allows the user to quickly change the input vide...

Page 17: ... Increase decrease monitor contrast Default 50 VGA Settings Allows user to change the H position V position Clock and Phase If VGA is selected the Auto Adjust feature is available Sharpness Adjusts sharpness of the displayed images Default no sharpness adjustment Sharpness function is disabled when the input source ratio is the same as the panels native ratio Aspect Ratio Switches the scaling meth...

Page 18: ...ption is selected the user can change the color temperature by changing individual R G and B gains on a scale from 0 to 100 Default User Defined with R G and B all set to 100 Audio Source Allows the user to choose the audio source The choices are From Video Source Line in and ECM Line in available only if an ECM is detected If there is no Computer Module plugged in and the video source is HDMI the...

Page 19: ... seconds OSD Language Selects which language the OSD information is displayed in The available languages are English French Italian German Spanish Simplified Chinese Traditional Chinese and Japanese Default English OSD H Position Moves the OSD location left and right on the display Default 50 centered OSD V position Moves the OSD location up and down on the display Default 50 centered Recalling De...

Page 20: ...onality For Remote Monitor Applications The touchmonitor has the ability to allow remote access from a host application This is done through the use of the Multiple Display Control command sets By installing the IDS Utilities Suite the user can communicate with the monitor via the application The host application can send a variety of different instructions which will be executed on the IDS 01 ser...

Page 21: ...tenna Driver Installation Elo Computer Modules ECMG2 i3 or i5 have all required drivers preinstalled All required drivers are available online at www elotouch com If drivers are to be installed from the included CD an external CD Rom drive is required For No Operating System OS units the drivers are provided on the accompanying driver CD and are available online at www elotouch com For Windows Ope...

Page 22: ...ve the warning label For Mac OS X higher these drivers are automatically installed when the system is connected to the monitor To find information on the drivers do the following NOTE The Elo Touch Solutions Touchmonitor ID will be different per touch technology In Mac OS X Open the Terminal window and under Hardware select USB A screen that looks like the image below will appear The available USB...

Page 23: ...ting range Example of OSD showing the Video Board Temperature In Thermal Protection Mode the monitor will reduce the backlight brightness to bring the internal temperature back within operating range While in this mode brightness cannot be increased If the internal temperature decreases below the Thermal Protection Mode temperature for at least five minutes normal operation is resumed The OSD temp...

Page 24: ...ll automatically turn off to prevent permanent damage to the monitor The table below shows the Auto Shut Off temperature Note This will only enable in extreme conditions Portrait and Landscape Mode Monitor Size Thermal Protection Mode C Step 1 Thermal Protection Mode C Step 2 Auto Shut Off Temperature C ET32 4201L 60 65 70 ET5501L 56 61 65 ET7001L ET7001LT 50 55 63 In the event that Thermal Protec...

Page 25: ...inues to rise the monitor will shut off at OSD 70 C Table Top Mode Requirements 1 The Table Top Mode function on the OSD must be enabled if the unit is placed in table top orientation 2 Cooling methods must be put in place to ensure that the air temperature beneath the monitor does not exceed the operating specifications Consult chapter 7 for operating temperature specifications Note The warranty ...

Page 26: ... Intelligent Brightness Control The IDS 01 touchmonitors include a light sensor that adjusts the brightness of the screen in accordance with the ambient light level surrounding the monitor The Intelligent Brightness Control functions based on the following curve ET3201L ...

Page 27: ...420 440 460 480 500 Ambient Light nits Brightness ET5501 7001L ET7001LT Brightness vs Ambient Light 0 20 40 60 80 100 120 0 50 70 90 150 200 250 275 300 350 400 410 420 430 460 480 500 Ambient Light Brightness Note If the Thermal Protection Mode is activated the Intelligent Brightness Control feature will act within the limits set forth in the Temperature Control section ...

Page 28: ...990 Rev J Page 28 of 37 Video Firmware Upgrade The IDS 01 series touchmonitors contain the ability to update the video firmware with the use of an external computer Contact Elo customer service for information on how to upgrade the video firmware ...

Page 29: ...ode Press any key move the mouse touch the touchscreen to see if the image reappears Monitor displays an Out Of Range message Adjust your computers resolution timing mode such that it is within the allowable timing ranges specified for your Touchmonitor on the Elo website www elotouch com Touch functionality doesn t work Verify your computer or Elo Computer Module has the latest drivers installed ...

Page 30: ...Use of an unauthorized power cord may invalidate your warranty Ensure that the system is maintained and runs within the specified environmental conditions listed in the products specifications available on the Elo Touch Solutions website www elotouch com Environmental conditions for transportation and storage Temperature Portrait and Landscape Mode Operating 0 C to 40 C Storage Transportation 20 C...

Page 31: ...ain Do not wipe the screen with a cloth or sponge that could scratch the surface When cleaning the touchscreen use window or glass cleaner applied to a clean cloth or sponge Never apply the cleaner directly on the touchscreen Do not use alcohol methyl ethyl or isopropyl thinner benzene or other abrasive cleaners Waste Electrical Electronic Equipment Directive WEEE This product should not be dispos...

Page 32: ...ply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Notice to ...

Page 33: ... changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 If this equipment appears to cause interference with radio or television reception or any other device a Verify as an emission source by turning the equipment off and on If you determine that this equipment is causing the interference ...

Page 34: ...he name and amount of the toxic and or hazardous materials that this product may contain Component Name Toxic or Hazardous Substances and Elements Lead Pb Mercury Hg Cadmium Cd Hexavalent Chromium Cr6 Polybrominated Biphenyls PBB Polybrominated Diphenyl Ethers PBDE Plastic Parts O O O O O O Metal Parts X O O O O O Wire and Cable Assembly X O O O O O LCD Panel X O O O O O Touch Screen Panel X O O O...

Page 35: ...tate under normal operating conditions listed below so that the use of this electronic information product will not result in any severe environmental pollution any bodily injury or damage to any assets Operating Temperature 0 40 Humidity 20 80 non condensing Storage Temperature 20 60 Humidity 10 90 non condensing 2 It is encouraged and recommended that this product be recycled and reused accordin...

Page 36: ...User Manual Interactive Digital Signage SW601990 Rev J Page 36 of 37 Chapter 9 Warranty Information For warranty information go to http www elotouch com Support warranty asp ...

Page 37: ...visit our website at www elotouch com or simply call the office nearest you Copyright 2015 Elo Touch Solutions Inc All rights reserved North America Tel 800 ELO TOUCH Europe Asia Pacific Latin America Elo Touch Solutions Tel 1 408 597 8000 Tel 32 0 16 70 45 00 Tel 86 21 3329 1385 Tel 786 923 0251 1033 McCarthy Blvd Fax 1 408 597 8001 Fax 32 0 16 70 45 49 Fax 86 21 3329 1400 Fax 305 931 0124 Milpit...

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