Elo TouchSystems 1229L(WWW) User Manual Download Page 12 | Manualshive

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C H A P T E R

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I

NSTALLATION AND SETUP

This chapter discusses how to install your LCD touchmonitor and how to install

Elo TouchSystems driver software.

Unpacking Your Touchmonitor

Check that the following items are present and in good condition:

Touchmonitor

Brick power supply

VGA cable

OR

Serial cable

USB cable

(one for each option)

CD and Quick Install

Power cable US/Canada

European power cable

Guide

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Summary of Contents for 1229L(WWW)

Page 1: ...Elo Entuitive Touchmonitor User Guide 1229L WWW For 12 1 LCD Touchmonitors with Optional Magnetic Stripe Reader Finger Print Reader and Rear Facing Customer Display Revision A ...

Page 2: ...chmonitor User Guide 12 1 LCD Touchmonitor with Optional Mag Stripe Reader Finger Print Reader and Rear Facing Customer Display ET1229L Series Revision A P N E799279 Elo TouchSystems Inc 1 800 ELOTOUCH www elotouch com ...

Page 3: ...resentations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Elo TouchSystems re serves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes TrademarkAcknowledg...

Page 4: ...eration 4 Sensor Specifications 4 Credit Card Reader 4 Six Port USB Hub 5 External 12 VDC Power Supply 5 Chapter 2 Installation and Setup 7 Unpacking Your Touchmonitor 7 Product Overview 8 Main Unit 8 Rear View 8 Side View 9 Base Bottom View 9 Kensington Lock 10 Serial Interface Connection 11 Remove the Back Cover 11 Serial Connection Option 13 USB Interface Connection 19 Replace the Back Cover 23...

Page 5: ...ET1229L XXWA 1 Dimensions 48 Regulatory Information 51 Warranty 55 Index 57 USB Universal Serial Bus Keyboard Emulation Swipe Reader 59 Port Powered Swipe Reader Technical Reference Manual 93 MSR Device Drivers for Windows Programming Reference Manual 111 Serial Interface Customer Pole Display 211 USB Interface Customer Pole Display 213 Customer Displays User Manual 215 USB Fingerprint Recognition...

Page 6: ... VFD can display 40 characters in a 20 character 2 row format Each character is made by various fonts using a 5x7 pixel format matrix The fingerprint reader translates illuminated images of fingerprints into digital code for further software processing e g enrollment fingerprint registration and verifica tion authentication of registered users The fingerprint reader uses the SEIR method and CMOS i...

Page 7: ... external use The hub is only used by the USB version of the 1229L The 1229L is powered by 12 VDC from a universal type power supply brick Detailed LCD Display Performance Requirements 12 1 TFT LCD Display Panel DisplayFormat 800 x 600 Display area 12 1 246 0mm H x 184 5mm V PixelPitch 12 1 0 3075mm H x 0 3075mm V Contrast Ratio 450 typical Brightness 350 nits typical with no touchscreen 287 nits ...

Page 8: ...sists of a VFD and VFD controller There is a serial version controller and a USB controller The actual VFD is common to the serial and USB versions Serial Version Optical Parameters Characters per row 20 Number of rows 2 Character 5x7 dot matrix configuration Character Height 9 5 mm Character width 6 2 mm Character ASCII configuration Character color Blue green MTBF 300 000 hours Fingerprint Reade...

Page 9: ...es the SecuGen FOR Fingerprint Optic Reader Sensor Specifications Sensor CMOS Image Sensor Resolution 500dpi VerifyingTime 1sec Image Capture Error Rate 0 1 Life TimeTypically 40 000Hrs Credit Card Reader There is a serial credit card reader and a USB credit card reader The USB version is available in HID and Keyboard emulation versions The reader reads all three stripes on a standard credit card ...

Page 10: ...ass Definition Rev 1 0 Hub shall be self powered Hub shall provide 2 external and 4 internal downstream ports with individual port over current detection protection and recovery Supports both Open Host Controller Interface OHCI and Universal Host Controller Interface UHCI Supports Suspend and Resume operation Bus fault detection and recovery External 12 VDC Power Supply The 1229L shall be powered ...

Page 11: ...1 6 Elo Entuitive Touchmonitor User Guide ...

Page 12: ...r and how to install Elo TouchSystems driver software Unpacking Your Touchmonitor Check that the following items are present and in good condition Touchmonitor Brick power supply VGAcable OR Serial cable USB cable one for each option CDand Quick Install Power cable US Canada European power cable Guide ...

Page 13: ...2 8 Elo Entuitive Touchmonitor User Guide ProductOverview Main Unit Rear View ...

Page 14: ...2 9 Side View Base Bottom View ...

Page 15: ...2 10 Elo Entuitive Touchmonitor User Guide Kensington Lock The Kensington lock is a security device that prevents theft To find out more about this security device go to http www kensington com ...

Page 16: ... Serial RS 232 cable or USB cable For Windows 98 2000 Me and XP systems only To set up the display please refer to the following figures and procedures Remove the Back Cover The cables are connected at the back of the monitor To remove the cover grasp the lip of the cover and pull towards you until it snaps off ...

Page 17: ...N Before connecting the cables to your touchmonitor and PC be sure that the computer and touchmonitor are turned off NOTE Before connecting the cables to the touchmonitor route all the cables through the hole in the stand as shown in the picture above ...

Page 18: ...guide you step by step in connecting your touchmonitor using a serial cable connection Connect one end of the video cable to the rear side of computer and the other to the LCDmonitor Tighten by turning the two thumb screws clockwise to ensure proper grounding ...

Page 19: ...Guide Connect one end of the brick power supply to the monitor and the other end to the connector of the power cable Connect the power cable to the power port in the monitor After connecting the power cable secure the cable under the cable ...

Page 20: ...2 15 Connect one end of the speaker cable to the speaker port in the computer and the other end to the port in the monitor After connecting the speaker cable secure it under the cable management clip ...

Page 21: ...2 16 Elo Entuitive Touchmonitor User Guide Connect one end of the serial touchscreen cable to the rear side of computer and the other to the LCD monitor Secure the cable under the cable management clip ...

Page 22: ...2 17 Connect one end of the MSR cable to the computer and the other end to the monitor ...

Page 23: ...nitor User Guide Connect one end of the customer display cable to the computer and the other end to the monitor Secure the cable under the cable management clip Press the power button on front panel to turn the monitor power on ...

Page 24: ...s guide you step by step in connecting your touchmonitor using a USB cable connection Connect one end of the video cable to the rear side of computer and the other to the LCDmonitor Tighten by turning the two thumb screws clockwise to ensure proper grounding ...

Page 25: ... Connect one end of the brick power supply to the monitor and the other end to the connector of the power cable Connect the power cable to the power port in the monitor After connecting the power cable secure it under the cable management clip ...

Page 26: ...2 21 Connect one end of the speaker cable to the speaker port in the computer and the other end to the port in the monitor After connecting the speaker cable secure it under the cable management clip ...

Page 27: ... to the LCD monitor Secure the cable under the cable management clip The USB cable is for optional touch MSR CD and Finger Print Reader Only one USB cable is needed because the device contains a self powered USB 1 1 Hub Two self powered ports are available for running other USB devices For touch only no USB Hub is present ...

Page 28: ...he Back Cover When you have attached all the cables to the monitor gently bring all the cables toward the stand so they fit under the cover lip Snap the back cover in place over the connections back cover lip cables ...

Page 29: ...ver is for MS Windows 9x through XP 1 On the TouchTools CD browse to Touch Monitor Peripherals Finger Print Readers driver EasyInstall FDP02 2 Double click setup exe Follow the Install Shield Wizard procedure to complete the installation For a detailed software development kit browse to Touch Monitor Peripherals Finger Print Readers and open the following files FDxSDKforWindows1 20 zip SecuBSPSDK ...

Page 30: ...ction Property box set the following values Bits per second to 9600 Data Bits to 8 Parity to None Stop bits to 1 Flow control to Hardware The device will immediately display the serial number Slide any credit card through the MSR to view the data Testing the USB MSR Keyboard Emulation 1 Plug in the device 2 Open MS Word 3 Slide the card through the MSR to view the data Testing the USB HID Class MS...

Page 31: ...lect Search for the best driver for your device Recommended then choose Next 2 When a list of search locations is displayed place a checkmark on the drive containing the driver package Touch Monitor Peripherals Rear Facing Customer Displays Drivers xxx LCLD9 sys where xxx is Win98 for a Windows 98 based system or 2000 for a Windows XP 2000 based system 3 Insert the disk into your drive If the driv...

Page 32: ...95 WindowsNT 4 0 CE 2 x 3 0 4x Windows XPEmbedded Windows 3 x MSDOS OS 2 Additionaldriversanddriverinformationforotheroperatingsystems includingMacintoshandLinux are available on the Elo TouchSystems web site at www elotouch com Your Elo USB touchmonitor is plug and play compliant Information on the video capabilities of your touchmonitor is sent to your video display adapter when Windows starts I...

Page 33: ... CD ROM drive 2 If the AutoStart feature for your CD ROM drive is active the system automatically detects the CD and starts the setup program 3 Follow the directions on the screen to complete the driver setup for your version of Windows 4 If the AutoStart feature is not active 5 Click Start Run 6 Click the Browse button to locate the EloCd exe program on the CD ROM 7 Click Open then OK to run EloC...

Page 34: ...nstall Then choose d EloDos_W31 from the displayed list 3 INSTALL also asks you for the paths to use during installation or you may use its defaults INSTALL creates directories as necessary and warns you if they exist If you are updating your software you may wish to specify the paths containing the earlier versions and overwrite the obsolete files All executable programs are upward compatible For...

Page 35: ...in 5 You will see several files being copied Insert your Windows 98 CDif prompted Choose Finish If Windows XP Windows 2000 Windows 98 or Windows Me does not start theAddNew Hardware Wizard NOTE For Windows XP and Windows 2000 you must have administrator access rights to install the driver 1 Insert the Elo CD ROM in your computer s CD ROM drive If the AutoStart feature for your CD ROM drive is acti...

Page 36: ...60 75 Hz Use the Display control panel in Windows to choose 800x600 resolution Operating in other resolutions will degrade video performance For further information please re fer toAppendixA All adjustments you make to the controls are automatically memorized This feature saves you from having to reset your choices every time you unplug or power your touchmonitor off and on If there is a power fai...

Page 37: ...r on or off 2 Select Displays the OSD menus on the screen and used to select Up and Down direction the OSD control options on the screen 3 1 Adjusts the decreasing value of the selected OSD control option 4 1 Adjusts the increasing value of the selected OSD control option 5 Menu Menu display and menu exit ...

Page 38: ...imultaneously for 2 seconds Awindow will appear displaying Power Unlock Continue holding the buttons down for another 2 seconds and the window toggles to Power Lock OSD Menu Functions To display the OSDMenu press the Menu button 1 Press the button to select the different OSD control option 2 When the function you want to change is displayed press the Select button To adjust the Value of the functi...

Page 39: ... temperatures individually select and confirm by pressing the SELECT button Now you can use the OSD dial to toggle between the settings R G and B red green and blue foreground To change a setting first press the SELECT button then choose the desired value with the OSD dial To confirm the setting press the SELECT button again user Contrast Brightness V Position H Position Recall Defaults 9300 K 650...

Page 40: ...osition OSD Time Auto Adjust OSD Language Image Information When the unit is on and unplugged then plugged back in the monitor shall be on When the unit is off and unplugged then plugged back in the monitor shall be off Power Power LED Display Power Saving General Power Saving Mode When the power switch are switch on this LED lights in green The LED indicates the different power status with altere...

Page 41: ...r Guide Display Angle For viewing clarity you can tilt the LCDforward up to 5 degrees or backward up to 60 degrees CAUTION In order to protect the LCD be sure to hold the base when adjusting the LCD and take care not to touch the screen ...

Page 42: ...een are dim Refer to the Controls and Adjustments section to adjust the brightness The screen is blank During operation the monitor screen may automatically turn off as a result of the Power Saving feature Press any key to see if the screen reappears Refer to the Controls and Adjustments section to adjust the brightness OSD or power buttons don t work Check to see that they are not locked out See ...

Page 43: ...4 38 Elo Entuitive Touchmonitor User Guide ...

Page 44: ...mages look best when viewed at their native resolution You can lower the resolution setting of a monitor but not increase it InputVideo 12 1 LCD 640x480 VGA Transforms input format to 800x600 800x600 SVGA Displays inNative Resolution The native resolution of an LCD is the actual number of pixels horizontally in the LCDby the num ber of pixels vertically in the LCD LCD resolution is usually represe...

Page 45: ...o LCDpixels As an example the pixel in column 45 and row 26 of the input video is in column 45 and row 26 of the LCD For the case when the input video is at a lower or higher resolu tion than the native resolution of the LCD the direct correspondence between the video pixels and the LCD pixels is lost The LCD controller can compute the correspondence between video pixels and LCD pixels using algor...

Page 46: ...th a 3 wire grounding power cord The power cord plug will only fit into a grounded outlet Do not attempt to fit the plug into an outlet that has not been configured for this purpose Do not use a damaged power cord Use only the power cord that comes with your Elo TouchSystems Touchmonitor Use of an unauthorized power cord may invalidate your warranty 4 The slots located on the sides and top of the ...

Page 47: ... alcohol methyl ethyl or isopropyl or any strong dissolvent Do not use thinner or benzene abrasive cleaners or compressed air To clean the display unit cabinet use a cloth lightly dampened with a mild detergent Avoid getting liquids inside your touchmonitor If liquid does get inside have a qualified service technician check it before you power it on again Do not wipe the screen with a cloth or spo...

Page 48: ...andard video modes Item Resolution Type H Scan KHz V Scan Hz Pol 1 640X350 VGA 31 469 70 087 2 720X400 VGA 31 469 70 087 3 640X480 VGA 31 469 59 940 4 640X480 VESA72 37 861 72 809 5 640X480 VESA75 37 500 75 000 6 800X600 SVGA 35 156 56 250 7 800X600 SVGA 37 879 60 317 8 800X600 VESA72 48 077 72 188 9 800X600 VESA75 46 875 75 000 ...

Page 49: ...o 45 o typical InputSignal Video R G B Analog 0 7V peak to peak Sync TTLPositiveorNegative SignalConnector 15 Pin Mini D Sub Front Control Power on off with LED Menu Select up down Adjustment Contrast Brightness V Position H Position RecallDefaults ColorTemperature Volume Sharpness Phase Clock OSDH Position OSDV Position OSD OSDTime AutoAdjust OSDLanguage Image Information Plug Play DDC1 2B Touch ...

Page 50: ...13 grams SurfaceDurability Meets TaberAbrasion Test ASTMD1044 CS 10F wheel 500 g Meets pencil hardness 3H ExpectedLife AccuTouch technology has been operationally tested to greater than Performance 35 million touches in one location without failure using a stylus similar to a finger Optical LightTransmission Typically 85 at 550 nm wavelength visible light spectrum perASTMD1003 VisualResolution All...

Page 51: ...finger Sealing Unit is sealed to protect against splashed liquids dirt and dust Optical LightTransmission 90 perASTMD1003 VisualResolution All measurements made using USAF 1951 Resolution Chart under 30X magnification with test unit located approximately 1 5 in 38 mm from surface of resolution chart Clear surface Excellent with no noticeable degradation Antiglare surface 6 1 minimum Gloss perASTMD...

Page 52: ...al RS232 or USB 1 1 Optical LightTransmission Glass overlay 90 perASTMD1003 92 Environmental ChemicalResistance Glass overlays The touch active area of the touchscreen is resistant to chemicals that do not affect glass such as acetone toluene methyl ethyl ketone isopropyl alcohol methyl alcohol ethyl acetate ammonia based glass cleaners gasoline kerosene vinegar Polycarbonate bezel around perimete...

Page 53: ...C 48 Elo Entuitive Touchmonitor User Guide 12 1 LCD Touchmonitor ET1229L XXWA 1 Dimensions ...

Page 54: ...C 49 ...

Page 55: ...C 50 Elo Entuitive Touchmonitor User Guide ...

Page 56: ...afety certification modification or misuse can provide a shock hazard that can result in serious injury or death 3 Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power II Emissions and Immunity Information A Notice to Users in the United States This equipment has been tested and found to comply with the l...

Page 57: ...ges or modifications to the equipment not expressly ap proved by the party responsible for compliance could void the user s authority to operate the equipment 2 If this equipment appears to cause interference with radio or television reception or any other device a Verify as an emission source by turning the equipment off and on b If you determine that this equipment is causing the interference tr...

Page 58: ...tus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme à la normeNMB 003 du Canada MPR II Tested To Comply With FCC Standards FOR HOME OR OFFICE USE N10051 LISTED 6K70 E141667 ITE ENERGY STAR TÜV Rheinland Argentina S A RA 2581008 EN60950 ...

Page 59: ...47 ...

Page 60: ...0 days after submitting such notice Buyer shall package the allegedly defective Product in its original shipping carton s or a functional equivalent and shall ship to Seller at Buyer s expense and risk Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above Seller shall correct such failure by ...

Page 61: ...yer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to i assessing the suitability for Buyer s intended use of the Products and of any system design or drawing and ii determining the compliance of Buyer s use of the Products with applicable laws regulations codes and standards Buyer retains and accepts full responsibility for all warrant...

Page 62: ...ftware 27 Installing the USB Touch Driver 30 Installing the USB Touch Driver for Windows XP Windows 2000 Me and 98 30 IntelliTouch Touchscreen Specifications 46 K Kensington Lock 10 Numerics 12 1 LCD Touchmonitor ET1229L XXWA 1 Dimensions 48 A About Touchmonitor Adjustments 31 AccuTouch Touchscreen Specifications 45 Auto Adjust 34 B Base Bottom View 9 Brightness 33 C Care and Handling of Your Touc...

Page 63: ...n IR 47 S Saturation Hue Flesh Tones 34Sealing IntelliTouch 46 Sensor Specifications 4 Serial Connection 12 Serial Connection Option 13 Serial Customer Display CD 26 Serial Interface Connection 11 Serial Version Customer Display 3 Sharpness 34 Side View 9 Six Port USB Hub 5 Solutions to Common Problems 37 Surface Durability AccuTouch 45 Surface Durability IntelliTouch 46 Surface Durability IR 47 S...

Page 64: ...tems Inc Elo TouchSystems GmbH Co KG Elo TouchSystems Touch Panel Systems K K 301 Constitution Drive Haidgraben 6 Diestsesteenweg 692 Sun Homada Bldg 2F Menlo Park CA 94025 D 85521 Ottobrunn B 3010 Kessel Lo 1 19 20 Shin Yokohama USA Germany Belgium Kanagawa 222 0033 Japan 800 ELO TOUCH 800 356 8682 Tel 650 361 4700 Tel 49 89 60822 0 Tel 32 16 35 2100 Tel 81 45 478 2161 Fax 650 361 4747 Fax 49 89 ...

Page 65: ...embly Enclosure Assembly PCB Board Protecti Assembly Rear Frame Assembly Front Frame Assembly LCD Assembly Backlight Module VGA Cord Power Cord A Power Cord B Signal Cord Audio Cord Adaptor Recommended Disassembly Sequence Compact Disc ...

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