NEC MultiSync P555 User Manual Download

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User’s Manual

Large Format Display

MultiSync

P435

MultiSync

P495

MultiSync

P555

MultiSync

MA431

MultiSync

MA491

MultiSync

MA551

MODEL: P435, P495, P555, MA431, MA491, MA551

Please find your model name on the label on the rear side of the monitor.

Summary of Contents for MultiSync P555

Page 1: ...Format Display MultiSync P435 MultiSync P495 MultiSync P555 MultiSync MA431 MultiSync MA491 MultiSync MA551 MODEL P435 P495 P555 MA431 MA491 MA551 Please find your model name on the label on the rear...

Page 2: ...Chapter 2 Parts Names and Functions Control Panel 21 Terminal Panel 22 Wireless Remote Control 24 Chapter 3 Connections Wiring Diagram 27 Connecting to a Personal Computer 28 Connecting to a Media De...

Page 3: ...ng Multiple Monitors 54 Video Out Connection 57 Setting the Remote Control ID Function 58 Chapter 7 External Control Controlling the Monitor via RS 232C 60 Controlling the Monitor via LAN 61 Multiple...

Page 4: ...B External Resources Appendix C OSD Controls List INPUT 88 PICTURE 91 AUDIO 97 SCHEDULE 98 SLOT 99 NETWORK 101 PROTECT 102 SYSTEM 104 Appendix D Manufacturer s Recycling and Energy Information Dispos...

Page 5: ...peration is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undes...

Page 6: ...mandatory action This symbol indicates that the power cord should be unplugged from the power outlet WARNING 1 UNPLUG THE POWER CORD Unplug the power cord if the product malfunctions Should the produc...

Page 7: ...s could result in damage to the product or injury to the user or installer 8 Please install the product in accordance with the following information This product cannot be used or installed without th...

Page 8: ...re must not be tight Please make sure the mounting accessories are strong enough to support the product weight and size before installing it Stability Hazard The product may fall causing serious perso...

Page 9: ...ids into the cabinet or use your product near water Immediately turn off the power and unplug your product from the wall outlet then refer servicing to qualified service personnel It may cause an elec...

Page 10: ...of the power cord connected to the earth If the power cord is not connected to the earth it may cause electric shock Please make sure the power cord is earthed properly 2 Do not bind the power cord a...

Page 11: ...id disturbing reflections from the screen 10 When running the cooling fan continuously we recommend wiping clean the ventilation holes a minimum of once a month Failure to do so could lead to fire or...

Page 12: ...to see and may cause eye fatigue due to insufficient contrast Maintenance Cleaning the LCD Screen When the LCD screen is dusty please gently wipe with a soft cloth Clean the LCD screen surface with a...

Page 13: ...re given appropriate installation guidance Simple and convenient Remote resource management operation status management control Compatibility with NaViSet Administrator 2 enables network operation of...

Page 14: ...ounting for Trained Installers on page 15 Attaching Mounting Accessories on page 18 NOTE For box contents please refer to the printed contents sheet provided in the box Product warranty does not cover...

Page 15: ...ries The remote control is powered by two 1 5 V AAA batteries To install or replace batteries NEC recommends the following battery use CAUTION Please refer to CAUTION 8 NOTE If you do not intend to us...

Page 16: ...t so as not to interfere with radio and television reception For HDMI USB RS 232C and DisplayPort please use a shielded signal cable Use of other cables and adapters may cause interference with radio...

Page 17: ...use Use the button on the main unit or the STANDBY button on the remote control to put the unit in standby mode Use POWER SAVE SETTINGS in the PROTECT OSD menu When there is no input signal the monit...

Page 18: ...top stand manual of ST 401 or ST 43M for structure of Prevent Tipping Before attaching the monitor to the wall make sure that the wall can support the weight of the monitor Changing the Logo Ornament...

Page 19: ...accessories other than those that are NEC approved they must comply with the VESA compatible FDMlv1 mounting method NEC recommends mounting interfaces that comply with UL1678 standard in North Americ...

Page 20: ...onitor by pushing or leaning on it This may cause the monitor to become distorted or damaged Handles for safety wire Fasten force 120 190 N cm Safety wire for landscape position Mounting Location WARN...

Page 21: ...to the top and the left side is moved to the bottom If installed in the wrong orientation heat may be trapped inside the main unit and the lifetime of the monitor may be shortened It cannot be install...

Page 22: ...the cooling fan to ON within the FAN CONTROL menu within the OSD menu see page 102 Mounting on Ceilings WARNING Please refer to WARNING 8 and WARNING 9 Attaching Mounting Accessories The monitor is de...

Page 23: ...e optional table top stand The monitor can only be used in the landscape orientation with the tabletop stand 3 0 0 m m Soft cloth Table Height adjustment P555 MA551 only 1 The lines on the stand pole...

Page 24: ...English 20 Chapter 2 Parts Names and Functions This Chapter Includes Control Panel on page 21 Terminal Panel on page 22 Wireless Remote Control on page 24...

Page 25: ...DisplayPort2 HDMI1 HDMI2 OPTION 1 COMPUTE MODULE 2 Input names are shown as their factory preset name 1 This function depends on which Option Board is installed in the monitor 2 This input is availabl...

Page 26: ...6 REMOTE Use an optional sensor unit by connecting it to your monitor NOTE Do not use this connector unless specified When the optional sensor unit is connected the monitor s remote control sensor is...

Page 27: ...mpatible with Kensington security cables equipment NOTE For products visit Kensington s website Label Raspberry Pi Compute Module Slot Slot for installing a Raspberry Pi Compute Module Interface Board...

Page 28: ...PROTECT menu Press and hold the DISPLAY button for more than five seconds to unlock the remote See page 51 7 MENU Button Opens and closes the OSD menu See page 38 8 EXIT Button Acts as a back button...

Page 29: ...POINT ZOOM IMAGE FLIP QUICK INPUT CHANGE OVERSCAN DUAL DAISY CHAIN MODE if you change the AUDIO INPUT setting or set DisplayPort VERSION of DisplayPort1 to 1 4 while STILL is active This function is d...

Page 30: ...ning on the monitor s main power or other external equipment s power as this may result in loss of image Do not use an attenuating built in resistor audio cable Using an audio cable with a built in re...

Page 31: ...e power supply Ex Multi Presenter stick HDMI video player or Computer HDMI Blu ray or DVD Player HDMI AV Amplifier Computer DisplayPort USB devices such as an USB camera or USB storage device 1 Comput...

Page 32: ...he lock To output DisplayPort audio set DisplayPort1 or DisplayPort2 at AUDIO INPUT in the OSD or choose DisplayPort1 or DisplayPort2 using the remote control AUDIO INPUT button If the monitor s main...

Page 33: ...rer may only provide compatibility with its own monitors or TVs See HDMI CEC Command on page 30 When supported the monitor s remote control can be used to control the HDMI media device NOTE The instru...

Page 34: ...ed to the same language which is selected for the monitor For the Change Language function it is necessary that the connected HDMI CEC compatible device be able to cope with multi language POWER CONTR...

Page 35: ...the type of connected USB device Please follow these guidelines when using these ports with supported devices USB A Hub 0 5A USB downstream port Type A Connection used by external USB devices such as...

Page 36: ...on page 33 Operating Range for the Remote Control on page 34 Using Power Management on page 34 Showing the Information OSD on page 35 Switching Between Picture Modes on page 35 Setting the Aspect Rati...

Page 37: ...r 1 4 MST QUICK START is ENABLE Glowing amber No AV signal input has been detected by the monitor during the period of time you set with network signal input Blinking amber No AV signal input has been...

Page 38: ...ption of the monitor when it is not in use When connected to a computer power consumption by the monitor reduces automatically if the keyboard or mouse are not used during the time set in the computer...

Page 39: ...ation 3 HDR Information 4 Communication Info Shows when COMMUNICATION INFO is ON Green Connected LAN Red Not connected LAN Switching Between Picture Modes Press the PICTURE MODE button on the wireless...

Page 40: ...Compute Module Interface Board and Raspberry Pi Compute Module are installed Aspect ratio of image Unchanged view 3 Recommended selection for picture aspect 3 Description 4 3 NORMAL Reproduces the asp...

Page 41: ...CREEN SAVER TILE MATRIX MULTI PICTURE IMAGE FLIP QUICK INPUT CHANGE MODE1 or MODE in CEC DUAL DAISY CHAIN MODE ROTATE or if input is set to DisplayPort1 then DisplayPort VERSION is set to 1 4 The STIL...

Page 42: ...NGINE ADVANCED NATIVE RETAIL CONFERENCING HIGHBRIGHT TRANSPORTATION CUSTOM Input source Main Menu Icons Main Menu Item Sub Menu Key Guide Adjustment Settings Remote Control Press or to navigate to a s...

Page 43: ...nd select settings related to the audio SCHEDULE Create auto power on off schedules set the daylight savings time and off timer SLOT Select settings related to an Option Board if installed NETWORK Set...

Page 44: ...r 5 Advanced Operation This Chapter Includes Creating a Power Schedule on page 41 Advanced Color Adjustment on page 42 Using Other Picture Modes on page 48 Setting Security and Locking the Monitor Con...

Page 45: ...are saved when exiting the SCHEDULE INFORMATION window If multiple schedules are set to start at the same time the conflicting schedule with the highest number is given priority Schedules will not run...

Page 46: ...r management features and the user color controls allow a unique level of precision to be achieved The white point is adjusted using a CIE x y control and the grayscale response of the display is calc...

Page 47: ...mart phone and other digital cameras Recommended setting for general color management AdobeRGB Wider color gamut setting used in high end graphics applications such as professional digital still camer...

Page 48: ...PQ luminance range A larger value will improve white saturation but the picture become darker When Auto is selected Luminance is used as the peak luminance setting DICOM DICOM GSDF Grayscale Standard...

Page 49: ...r This sensor connects directly to the USB Service 2A port on the monitor The monitor automatically takes screen measurements directly from the color sensor See Appendix A for purchase and availabilit...

Page 50: ...the OSD using the remote control Y is in units of cd m2 Depending on the monitor usage and other factors performing a Self Calibration at least once per year is recommended Reset calibration This del...

Page 51: ...that will be used as the Target or source of the copy operation A This function will measure the luminance and white point of the target monitor A and set these values to the current Picture Mode of...

Page 52: ...HT TRANSPORTATION CUSTOM 1 This function depends on which Option Board is installed in the monitor 2 This input is available when the optional Raspberry Pi Compute Module Interface Board and Raspberry...

Page 53: ...urity and Lock Settings are in the PROTECT menu in both the OSD menu and web controls PASSWORD o o o o SECURE MODE START UP LOCK CONTROL LOCK CHANGE PASSWORD CURRENT PASSWORD o o o o NEW PASSWORD o o...

Page 54: ...nable password security PASSWORD o o o o SECURE MODE START UP LOCK CONTROL LOCK PROTECT POWER SAVE SETTINGS THERMAL MANAGEMENT SCREEN SAVER POWER ON DELAY SECURITY SETTINGS LOCK SETTINGS ALERT MAIL 1...

Page 55: ...choose the lock mode you want to enable UNLOCK all buttons are unlocked ALL LOCK all buttons are locked CUSTOM LOCK all remote buttons are locked except for the following buttons that can be individua...

Page 56: ...ment MIN VOL and MAX VOL the v w keys are unlocked and the volume can only be adjusted within the MIN and MAX set The VOLUME must be set to UNLOCK for this setting to operate NOTE Volume MIN VOL MAX V...

Page 57: ...English 53 Chapter 6 Multi Monitor Setup This Chapter Includes Connecting Multiple Monitors on page 54 Video Out Connection on page 57 Setting the Remote Control ID Function on page 58...

Page 58: ...VERSION HDMI MODE VIDEO OUT SETTINGS and Input signal NOTE MONITOR ID in AUTO ID IP SETTING will be automatically executed This function is released if MOTION in SCREEN SAVER is activated If input is...

Page 59: ...ting 3 at POSITION After individually setting the 1x2 image Portrait configuration will be shown as below SYSTEM EXTERNAL CONTROL sets the monitor ID and group IP for the current monitor When the moni...

Page 60: ...sing the same monitor model for all monitors in the connected daisy chain MONITORS POSITION is different from ID Please refer to the figure 1 H MONITORS 3 V MONITORS 3 POSITION 4 5 6 ID 1 1 ID 6 4 ID...

Page 61: ...t HDCP Up to 9 monitors including this monitor When DUAL DAISY CHAIN MODE is set to ENABLE HDMI and DisplayPort can be output simultaneously However one input cannot be output to both HDMI and Display...

Page 62: ...ntrol to Control all Monitors in Range 1 On the remote control press and hold down the REMOTE ID SET button while using the keypad to input the REMOTE CONTROL ID number 0 2 All monitors within range o...

Page 63: ...ds on page 70 Proof of Play on page 71 Connecting an external device There are two options to connect an external device to control the monitor RS 232C terminal Connecting an external device to the RS...

Page 64: ...power If you turn on the computer and monitor in reverse order the com port may not work To control the monitor via commands sent from a computer connected with an RS 232C cable please use the contro...

Page 65: ...g the Monitor via LAN Connecting to a Network Using a LAN cable allows you to specify the Network Settings and the Alert Mail Settings by using an HTTP server function To use a LAN connection you are...

Page 66: ...ion on the network A loop connection occurs when both LAN 1 and LAN 2 on a single monitor is connected to the same network NOTE In a LAN daisy chain only the first monitor should be connected to the n...

Page 67: ...wait a moment and repeat If you still can t get a response turn the monitor off and then back on Preparation Before Use Operation with a browser that uses a proxy server may not be possible depending...

Page 68: ...eb controls Select one of the links on the left side of the monitor web controls to configure the settings available in the monitor s OSD Please see page 87 for the full list of OSD menu controls INPU...

Page 69: ...network when MANUAL is selected for IP SETTING DEFAULT GATEWAY Set your default gateway for the monitor connected to the network when MANUAL is selected for IP SETTING NOTE Set as 0 0 0 0 to delete t...

Page 70: ...authentication of the email User Name This sets the user name for logging into the authentication server when authentication is required for the email transmission Up to 60 alphanumeric characters ca...

Page 71: ...Error code Temperature Temperature abnormal 0xA0 0xA1 0xA2 Fan Cooling fan abnormal 0x80 0x81 Power Power abnormal 0x70 0x71 0x72 0x78 Inverter Backlight Inverter or backlight abnormal 0x90 0x91 No Si...

Page 72: ...ON SERVER IP ID HINT The CRESTRON settings are required only for use with CRESTRON ROOMVIEW For further information visit http www crestron com Name Settings Click on NAME on the left hand column belo...

Page 73: ...long Do not forget your password If you forget your password consult your supplier HTTP PASSWORD Set a password for the HTTP server The password must be max 32 characters long HTTP PASSWORD ENABLE An...

Page 74: ...the External_Control pdf See page 85 but also supports common ASCII control command which is used for controlling the NEC monitor or projector from a connected computer For further information please...

Page 75: ...econd g EXPANSION DATA 00h Normal Proof of Play event 01h Proof of Play event is last power on time 20h Contents Copy from USB 21h Contents Copy form network folder 30h Contents Copy Success 31h Conte...

Page 76: ...English 72 Chapter 8 Troubleshooting This Chapter Includes Screen Image and Video Signal Issues on page 73 Hardware Issues on page 74...

Page 77: ...sion intention of the HDCP community Digital Content Protection LLC Image persistence Please be aware that LCD Technology may experience a phenomenon known as image persistence Image persistence occur...

Page 78: ...ark gray and whites are dull change the VIDEO RANGE to LIMITED Dulling blacks and whites can occur when the VIDEO RANGE is set to FULL while the source video signal s color levels are RGB Limited RGB...

Page 79: ...tion to OFF The monitor may go into standby mode when a connected HDMI CEC supported device goes into standby Please check POWER in the SCHEDULE INFORMATION Power Indicator Patterns LED on the monitor...

Page 80: ...English 76 Chapter 9 Specifications This Chapter Includes Compatible signal list on page 77 P435 on page 78 P495 on page 79 P555 on page 80 MA431 on page 81 MA491 on page 82 MA551 on page 83...

Page 81: ...56 3 kHz 25 Hz No Yes No Compressed image 4096 x 2160 65 7 kHz 30 Hz No No Yes Compressed image 4096 x 2160 67 5 kHz 30 Hz No Yes No Compressed image 4096 x 2160 112 5 kHz 50 Hz No Yes No Compressed...

Page 82: ...15 W 8 ohm Control RS 232C In LAN Remote IN 9 Pin D sub RJ 45 10 BASE T 100 BASE TX x 2 Stereo Mini Jack 3 5 mm USB USB A USB 2 0 Downstream port USB B USB 2 0 Upstream port SERVICE Power supply port...

Page 83: ...W 8 ohm Control RS 232C In LAN Remote IN 9 Pin D sub RJ 45 10 BASE T 100 BASE TX x 2 Stereo Mini Jack 3 5 mm USB USB A USB 2 0 Downstream port USB B USB 2 0 Upstream port SERVICE Power supply port 5 V...

Page 84: ...5 W 8 ohm Control RS 232C In LAN Remote IN 9 Pin D sub RJ 45 10 BASE T 100 BASE TX x 2 Stereo Mini Jack 3 5 mm USB USB A USB 2 0 Downstream port USB B USB 2 0 Upstream port SERVICE Power supply port 5...

Page 85: ...15 W 8 ohm Control RS 232C In LAN Remote IN 9 Pin D sub RJ 45 10 BASE T 100 BASE TX x 2 Stereo Mini Jack 3 5 mm USB USB A USB 2 0 Downstream port USB B USB 2 0 Upstream port SERVICE Power supply port...

Page 86: ...W 8 ohm Control RS 232C In LAN Remote IN 9 Pin D sub RJ 45 10 BASE T 100 BASE TX x 2 Stereo Mini Jack 3 5 mm USB USB A USB 2 0 Downstream port USB B USB 2 0 Upstream port SERVICE Power supply port 5...

Page 87: ...15 W 8 ohm Control RS 232C In LAN Remote IN 9 Pin D sub RJ 45 10 BASE T 100 BASE TX x 2 Stereo Mini Jack 3 5 mm USB USB A USB 2 0 Downstream port USB B USB 2 0 Upstream port SERVICE Power supply port...

Page 88: ...MI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator Inc in the United States and other countries PJLink trademark...

Page 89: ...sulates this communications protocol into a Python library for rapid development https github com NECDisplaySolutions necpdsdk Projector Monitor Common ASCII Control Command Reference Manual PDF docum...

Page 90: ...allations such as a video wall to achieve the best possible brightness and color matching between screens and configuring settings applicable to the video wall The software available for Microsoft Win...

Page 91: ...Controls List This Chapter Includes INPUT on page 88 PICTURE on page 91 AUDIO on page 97 SCHEDULE on page 98 SLOT on page 99 NETWORK on page 101 PROTECT on page 102 SYSTEM on page 104 Default values c...

Page 92: ...ll go black and the LED will flash green If POWER SAVE is enabled the monitor will enter power saving mode after the period of time set for POWER SAVE has passed FIRST DETECT The monitor does not sear...

Page 93: ...E DUAL DAISY CHAIN MODE AUDIO INPUT ROTATE TILE COMP TILE CUT and DP to HDMI CONVERT H MONITORS and V MONITORS in TILE MATRIX is up to 2 HDCP VERSION Depending on the selection in the DisplayPort VERS...

Page 94: ...IT MUTE VOL VOL When MODE2 is selected the wireless remote control CEC functions are 0 to 9 and on the keypad ENT EXIT GUIDE MUTE SET POINT ZOOM VOL VOL CH ZOOM CH ZOOM Depending on the type of the co...

Page 95: ...vironments where this device may be used or customize settings to viewer preference See page 48 BACKLIGHT Adjusts the overall image and background brightness Press or to adjust NOTE ON is selected in...

Page 96: ...iciencies and is useful for evaluating how people who have such deficiencies will perceive colors This preview is available in types P Protanopia D Deuteranopia T Tritanopia Grayscale can be used for...

Page 97: ...bration when using a USB color sensor See page 46 ADVANCED UHD UPSCALING Achieves high definition effect SHARPNESS Adjusts the crispness of the image Press or button to adjust ASPECT Select the aspect...

Page 98: ...ter setting AMBIENT LIGHT SENSING in OSD select ON and set ILLUMINANCE and BACKLIGHT IN BRIGHT Setting to use in a bright room ILLUMINANCE The illuminance level in a bright room BACKLIGHT The maximum...

Page 99: ...tors You can operate with a distribution amplifier or DisplayPort out or HDMI out to send signal to the connected monitors These functions are not available when TILE MATRIX is active MULTI PICTURE MO...

Page 100: ...each picture 2PIP A B 2PBP B A 4PBP D A C B A PICTURE 1 B PICTURE 2 C PICTURE 3 D PICTURE 4 NOTE This function is released when the following functions are active MOTION in SCREEN SAVER IMAGE FLIP exc...

Page 101: ...except for PICTURE MODE and SPECTRAVIEW ENGINE 1 This function is only available when Raspberry Pi Compute Module Interface Board and Raspberry Pi Compute Module are installed See page 85 2 This func...

Page 102: ...depends on which Option Board you are using This function is only available when Option Board is installed SCHEDULE SCHEDULE MENU SCHEDULE SETTINGS Creates a working schedule for the monitor see page...

Page 103: ...the status is not Connected then a device is not installed Power Status 3 Shows the operating status of the installed Option Board Module 3 Shows information about the installed Option Board POWER SET...

Page 104: ...age cannot be changed This message displays when POWER SUPPLY is set to OFF ADVANCED SETTING SHUTDOWN SIGNAL Enables or disables the use of GPIO 23 to signal that power to the Compute Module will be s...

Page 105: ...NOTE Enter 0 0 0 0 to delete the setting DNS SECONDARY Enter the secondary DNS server settings of the network connected to the monitor NOTE Enter 0 0 0 0 to delete the setting MAC ADDRESS Shows the mo...

Page 106: ...for input signal before going into power save mode POWER SAVE MESSAGE Shows a message as the monitor is entering low power mode QUICK START When ENABLE is selected the monitor will quickly return to t...

Page 107: ...that passes between when the POWER ON button is pressed and when the power actually turns on is 95 seconds This allows the 19 monitors in the multi monitor installation to turn on with 5 second inter...

Page 108: ...ings is not in effect Then enable the DAYLIGHT SAVING function to have the clock automatically adjust to the current time If the INTERNET TIME SERVER is set to ON this function is disabled CURRENT DAT...

Page 109: ...il it reaches 100 For example if there are 20 monitors in the LAN chain the BASE NUMBER must be 80 or lower When running AUTO IP This is the fourth octet in the IP address Octets one to three are set...

Page 110: ...formation about the monitor when it powers on changes input or the current input signal changes The information includes the current input audio source aspect ratio resolution and refresh rate The mon...

Page 111: ...in unit return from power save change the MUTE SETTING change the AUDIO MODE when the volume is changed with the remote control or the main unit key or when the video signal resolution scanning freque...

Page 112: ...C DISPLAY SOLUTIONS is strongly committed to environmental protection and sees recycling as one of the company s top priorities in trying to minimize the burden placed on the environment We are engage...

Page 113: ...pan https www necdisplay com in USA Energy Saving This monitor features an advanced energy saving capability When a Display Power Management signal is sent to the monitor the Energy Saving mode is act...

Page 114: ...w applicable legislation or agreement you may have The mark on electrical and electronic products may only apply to the current European Union Member States Outside the European Union If you wish to d...

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