User Manual: Elo
®
PayPoint for Windows
UM600039 Rev B, Page 24 of 33
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Do not print when there is no receipt printer installed in the printer.
Figure 4. View of receipt printer when printer head cover is open (left). View of the receipt
printer according to the view denoted by the arrow.
Prior to cleaning the PayPoint Register receipt printer, ensure that the register display head is
flipped away from the receipt printer (in customer-facing view). Push the receipt printer head
release button to release printer head cover and access the different printer components listed
in Figure 4 above. Guidance on how to clean the printer photo-sensor, thermal head, and roller
are as follows:
Roller
1.
It is recommendable to clean the printer roller once a month. To do so:
Apply isopropyl alcohol onto a cloth.
a.
Wipe off any stain from the printer roller with the alcohol dampened cloth.
b.
Use a dry soft cloth to wipe the roller.
c.
Wait to allow the roller to dry off, and then shut the printer head cover.
d.
Photo-sensor:
2.
It is recommendable to clean the printer photo-sensor once a month. To do so:
Use a Nylon brush (or equivalent) to brush off any paper dust or other residues
a.
that may be on the photo-sensor.
Thermal head
3.
