Product application, installation and service manual
ELIS PLZE
Ň
a. s.
Ultrasonic Flow Meter SONOELIS SE 4015 and SE 4025
Page 35 of 44
ELIS PLZE
Ň
a. s., Lu
č
ní 15, P. O. BOX 126, 304 26 Plze
ň
, Czech Republic, tel.: +420/377 517 711, fax: +420/377 517 722
Es 90 337 K/c
7. WARRANTY AND POST-WARRANTY SERVICES
7.1 Warranty services
The product warranty services are provided free of charge throughout the agreed warranty period either at the
manufacturer’s factory or at the premises of a duly licensed servicing organisation.
The warranty repair is understood to be repair a product defect caused by defective material, product
component part or workmanship, performed free of charge within the agreed warranty period.
Should a product prove irreparable due to any of the above defects, it shall be replaced free of charge.
Warranty repair work can only be performed by the product manufacturer (ELIS PLZE
Ň
a.s.) or a duly licensed
servicing organisation or an official product distributor (having a licence in writing to do so and duly trained to
perform the product repair work by the manufacturer).
Exempt from the product warranty are:
- products with damaged company;
-
product defects due to incorrect assembly or fitting;
-
product defects due to non-standard product use;
-
products stolen or otherwise disposed of;
-
product defects due to events of force majeure including natural disaster.
A requirement for warranty repair shall be communicated to the manufacturer by a notice in writing (by e-mail,
fax or registered letter).
Should the manufacturer find the warranty claim unjustified, the claiming customer shall be informed accordingly
by a notice in writing and the repair costs shall be invoiced to the same.
7.2 Post-warranty services
Post-warranty services include all repairs of product defects originating or identified after the end of the agreed
warranty period. All such repairs, whether performed at the manufacturer’s factory or elsewhere as directed by the
customer shall be invoiced to the same.
A requirement for post-warranty repair shall be communicated to the manufacturer by a notice in writing (by e-
mail, fax or registered letter).
8. TESTING
Every product is subject to individual checks on product completeness and quality in reference to the respective
quality-assurance directive of the manufacturer. Then the product is tested using the approved test procedure.
Finally, prior to shipment, the product is subject to at least 15-hour burn-in test at the factory test station.
9. ORDERING
Order the desired SONOELIS meter using the enclosed table to identify the product specifications.
10. PACKAGING
Unless agreed otherwise with the customer, the product shall be packed in a suitable way to withstand the
stresses associated with domestic and international transport.
The product packaging shall comply with the requirements of the internal directive of the company ELIS PLZE
Ň
a.s.
