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Maple User Manual

Figure: Configuration of Maple

2.1

Site Installation

Site installation is in 4 stages:-

Stage 1: Access Control Installation

The installer has to install access control system and make them work.

Although some of controllers can work in RS485, multi-drop or LAN mode, it is recommended
that you stick to multi-drop mode

The Maple Box is set up by the Service Centre, hence the installer no need to care about it.

The installer should not proceed to stage 2 until stage 1 is fully completed and operating

standalone properly.

Stage 2: Maple Installation

The installer has to install the Maple and make the Maple system work.

Although Maple can work by RS485, Multi-drop or LAN, we recommend that you use 4-wire

multi-drop, because it is simple, reliable and robust.

Summary of Contents for Maple

Page 1: ...Maple User Manual Version 1 0 0 ...

Page 2: ... 3 3 1 1 Cards 7 3 3 1 2 Controllers 7 3 3 1 3 Timer 8 3 3 1 4 Time Zone 10 3 3 1 5 Access Level 11 3 3 1 6 Holiday 12 3 3 1 7 Advanced Settings 13 3 3 2 Access 13 3 3 2 1 Door Status 14 3 3 2 2 Pulse Door Open 14 3 3 2 3 Send Parameters 14 3 3 2 4 Send Control Signals 16 3 3 3 Report 17 3 3 3 1 Transactions 17 3 3 3 2 Daily Attendance 18 3 3 3 3 Reprocess Attendance 18 3 3 4 About 18 3 3 4 1 ELID...

Page 3: ...it Trail Report 28 4 4 4 Attendance 29 4 4 4 1 Leave 29 4 4 4 2 Working Schedule 31 4 4 4 3 Duty Roster 31 4 4 4 4 Reprocess 33 4 4 5 Notification 33 4 5 Map Setting 33 4 6 Legend 34 4 7 Icon on Map 35 4 0 1 Door Access System 35 Chapter 5 eMirage Mobile Application Android Version 36 5 1 Introduction 36 5 2 Installation 36 5 3 Startup eMirage 36 5 4 Main Screen 37 5 5 Legend 38 5 6 Basic Operatio...

Page 4: ... 7 4 3 Help 44 5 7 4 4 About 44 Chapter 6 eTime Mobile Application Android Version 45 5 1 Introduction 45 5 2 Installation 45 5 3 Startup eTime 45 5 4 Main Screen 46 5 4 1 List of Subordinates 46 5 4 2 Options 47 5 4 3 Leave Application 47 5 4 4 Chart View 48 5 4 5 Site Management 48 5 4 6 About 49 Appendix 50 ...

Page 5: ... play systems like CCTV This document is prepared for such dealers who are not familiar with ELID equipment and can only handle stand alone access control The user may use a mobile application named eMirage Apps or through a web browser to setup and control the system This manual will guide you how to install configure and operate Maple System Chapter 2 Hardware Installation 2 0 Hardware Configura...

Page 6: ... is recommended that you stick to multi drop mode The Maple Box is set up by the Service Centre hence the installer no need to care about it The installer should not proceed to stage 2 until stage 1 is fully completed and operating standalone properly Stage 2 Maple Installation The installer has to install the Maple and make the Maple system work Although Maple can work by RS485 Multi drop or LAN ...

Page 7: ...blink means that Maple is connected to internet but no one is logged in Steady on means a client is logged on to Maple The controller link LED shows the status of Controller connection to Maples Each time Maple successfully receives a packet from a controller it will blink once Therefore a regular blink means that all controllers are replying The 2 CPU status LED are for factory use Figure Maple S...

Page 8: ...ard pin requirement Auto lock release requirement User category etc This may seem a bit complicated but in most cases for small companies you can just choose one of the templates 9 to 5 offices 7 to 11 factory etc and make slight modifications Fourth section is on User database name card number and category of each user Fifth section is on Report generations whether customer requires Elid Central ...

Page 9: ...to contact Service Centre to request for the Registration Code for Maple app This Registration Code is valid for 24 Hours Installer should also train the customer on how to request help from Elid Central Services For customers who have IT capabilities you can also train them on Maple View which allows them to manage card database and print reports themselves ...

Page 10: ... log into Maple Core key in your system s URL provided by Service Centre in web browser for example https e mirage1 com elidkl001_core then the following screen will be prompted The Username and Password are provided by the Service Centre After you login you will see the main screen of Maple Core as below 3 3 Menu The user may set the configuration of door access system through the Menu on the mai...

Page 11: ... 1 1 Cards This menu allows the user to manage card database The user may add edit and delete card to the access control system Figure List of Cards 3 3 1 2 Controllers This menu allows the user to create new controllers in the system while include 2 parameters which are ALR Time Zone and PIN Disabled Time Zone Figure List of Controllers ...

Page 12: ...TCP IP controller eg 128 100 30 15 Update Button Click Update to save your configuration and exit Close Click this button to cancel add new controller The user may click on the icon to edit the parameter of existing controller The trash bin icon allows the user to remove the existing controller The add icon allows the user to add the next controller 3 3 1 3 Timer Timer is one of the important para...

Page 13: ...N 13 30 OUT 17 30 Operation What to do Creating New Timer Tag Name Key in Tag Name such as Office Start 1 Key in Start Time 1 08 30 End 2 Key in End Time 1 12 30 Start 2 Key in Start Time 2 13 30 End 2 Key in End Time 2 17 30 Update Button Click Update to save your configuration and exit Close Click this button to cancel add new controller The user may click on the icon to edit the parameter of ex...

Page 14: ... one set of time zone Sunday No Entry Monday Office Tuesday Office Wednesday Office Thursday Office Friday Office Saturday No Entry Holiday No Entry Operation What to do Creating New Time Zone Tag Name Key in Tag Name such as Office TZ Sunday Select timer for Sunday No Entry Monday Select timer for Monday Office Tuesday Select timer for Tuesday Office Wednesday Select timer for Wednesday Office Th...

Page 15: ...eful in managing sites or areas installed with individual controller of restricted access Figure List of Access Levels There is also pre defined door accessibility Acc All Allows free access to all readers at all days and all times No Acc No Access to all readers at all days and all times Operation What to do Creating New Access Level Access Tag Key in Tag Name such as Office Acc Controller Tag Se...

Page 16: ...e access control for ordinary working days Not all cardholders having the same access control for ordinary working days have the same access rights for holidays A maximum of 20 days in a year can be defined as holidays and each date is in the pattern of day month year The description of each holiday can be edited but not the date Figure List of Holiday Operation What to do Creating New Holiday Dat...

Page 17: ...r List This command allows the user to update controller list Refresh TMS Employee List This command allows the user to update TMS employee list Refresh TMS ID List This command allows the user to update TMS ID list Assign TMS Admin ID This command allows the user to assign TMS admin ID to the attendance system 3 3 2 Access The user may send parameters and databases to specified readers as well as...

Page 18: ...r Open Pulse Open is to momentarily unlock the door by deactivating the locking device The user may upload this command to a specific controller to a selected set of controllers or to all controllers Figure Pulse Door Open 3 3 2 3 Send Parameters This command allows the user to send parameters to controllers in the system Figure Send Parameters ...

Page 19: ...ime each particular card can be access a door in a day Access Time Zones This command allows the user to send the pre set time zones to the controller Time zone is the timer range in weekly format Time zone can be assigned to the setting of door accessibility ALR and Auto Pin Disable and Pin Entry Mode Auto Lock Release ALR Time Zone This command allows the electric lock of a door to be automatica...

Page 20: ...3 2 4 Send Control Signals This command allows you to send control signal to controllers in the system Figure Send Control Signal Command Description Permanent Lock Release On designates that the door is to be kept unlocked at all time The door will only be locked back when you select Off Inhibit Access On designates that all cardholders are suspended temporarily from entry exit Access is granted ...

Page 21: ...cted controllers 3 3 3 Report Controllers automatically log all transaction events including card numbers entry exit access valid invalid photo display date and time of access and so on The user may generate the Transaction Report view employee Daily Attendance and Reprocess Attendance in this menu Figure Access Menu 3 3 3 1 Transactions Figure Transactions Report Filtering Figure Access Report ...

Page 22: ... Report Filtering Figure Daily Attendance Report 3 3 3 3 Reprocess Attendance Figure Reprocess Attendance Filtering 3 3 4 About This menu allows the user to check the information of Maple The user is able to enter ELID Home Page by the redirect web link Figure About Menu ...

Page 23: ...e web page will be redirect to ELID homepage once the ELID Home Page button is clicked Figure ELID Home Page 3 3 4 2 Support Log file will be shown on the page by date selected once the Log File button is clicked Figure Support Menu Figure Log File ...

Page 24: ...Maple User Manual 20 3 3 4 3 About The user may check the information of Maple System by clicking About button Figure About Menu ...

Page 25: ... leave 4 2 Log in Maple View In order to log into Maple View key in your system s URL provided by Service Centre in web browser for example https e mirage1 com elidkl the following screen will be prompted Figure Maple View Login The Username and Password are provided by the Service Centre After you login you will see the main screen of Maple View as below Figure Maple Main Screen Menu Icon on map ...

Page 26: ... map that shows the location of the doors clearly While Index View is the basic view for user so that it is easy and convenient to view the system The user may switch between this 2 modes by clicking on the Switch Icon Figure Floor Plan View Figure Index View By putting the mouse arrow on the system point its status will be shown Figure Example of system point status ...

Page 27: ...nt and Designation 4 4 2 1 Staff The Staff menu contains two subtitle which are All Staff and Add Staff By selecting the All Staff menu all card databases will be loaded and the customer may view or modify the card database Figure View or modify the user database Add Staff Redirect to Add Staff menu page Sorting The staff list can be arranged in the order of Name or Department Search A particular ...

Page 28: ...lete Delete the selected card from the card holder database and door access controller TMS View the Time Management Setting of the selected staff Figure Edit the user database By selecting the Add Staff menu customer may add a new user to the system by entering the necessary parameters for Door Access and Time Management System Figure Add new user card Delete Edit Re send TMS ...

Page 29: ...elongs to Designation The designation of a cardholder in the Organization company Door Accessibility To define which door and the time frame relevant to a Card holder Start Expiry Date To define the valid period of card holder TMS Parameter Parameter Operation Description Note Shift Group To define the Shift Group of Card holder OT Entitled To define whether the Card holder is entitled to have OT ...

Page 30: ... menu customer is able to define the designation of a cardholder belongs to If there is any designation has not in used the customer may edit or delete it 4 4 3 Report There are 4 types of reports can be generated by clicking REPORT button which are Staff Transaction Attendance and Audit Trail Report All the reports can be exported in PDF file 4 4 3 1 Staff Report The report show the staff databas...

Page 31: ...User Manual 27 Figure Staff Report 4 4 3 2 Transaction Report Transaction Report is the report which shows the activity of the door access system Figure Transaction Report Filtering Figure Transaction Report ...

Page 32: ...ance Report is the report which shows the TMS attendance of staff Figure Attendance Report Filtering Figure Attendance Report 4 4 3 4 Audit Trail Report This report records the user s action on Maple Figure Audit Trail Filtering Figure Audit Trail Report ...

Page 33: ...ements The staff may apply for leave while the supervisor may approve the leave taken by the staff Application The staff may apply the leave for approval by this menu Figure Leave Application Form Parameter Operation Description Note Staff Select the name of staff who would like to apply for leave Leave Type Select the type of leave eg Annual Leave Emergency Leave etc Leave Date Click on the date ...

Page 34: ...tion Note Date From Select the start date of the required period Date To Select the end date of the required period Search By Select he searching method which are Staff or Supervisor Name Select the name of staff that has applied leave Submit Click to view the leave taken in the selected period The supervisor may approve the leave by clicking on the Pending word under Status ...

Page 35: ... default Maple provides 26 working schedules User may add as many schedules as they need 4 4 4 3 Duty Roster Duty Roster function allows user to assign every day s schedule to employees The schedule could be assigned to employee by group or by individual Figure Duty Roster Filtering Assign schedule by group Employees with the same schedule are grouped together Thus the working schedule could be as...

Page 36: ... have different schedule pattern from others will be grouped to NONE so that they could have their own working schedule Figure Duty Roster for Individual Assign Schedule by Batch Batch scheduling will allocate a weekly schedule to a particular group Employee for a date range Figure Batch Update ...

Page 37: ...corded and notify the customer It will record the abnormal event details date and time for the event The number of notification which haven t acknowledged is shown on the top of the menu The user may acknowledge the notification one by one or Click Acknowledge All button to acknowledge all notifications Figure Notification 4 5 Map Setting The user may do some modification on the floor plan as show...

Page 38: ...Figure Relocate the system point The user may add more than one floor map for a single site by click the button Add Map Delete Map is available for the user to delete the map In order to change the floor map the user has to click the button Edit Map to change the map The user may change the description of the map in this menu too Figure Edit Map 4 6 Legend The customer can know the status of the s...

Page 39: ...e some quick access to the system by click on the icons on the map 4 0 1 Door Access System The user can remotely open the door or view the abnormal activities happened on that particular door Figure Door icon operation Figure Alert activities of the door ...

Page 40: ...p from Play Store The user may search for eMirage and then install it After the installation the eMirage apps icon will be appear in the mobile phone Figure eMirage Installation 5 3 Startup eMirage For the first time user a Registration Code is needed The user may request the Registration Code from Service Centre If the user would like to add or change his mobile phone he has to call to Service Ce...

Page 41: ...st database If the user have more than 1 site in the app he may switch it by clicking on the icon Figure Database Synchronizing Figure Switch Site List 5 4 Main Screen After eMirage App is opened the same map as in the Maple View Web Browser will be shown on the screen Figure eMirage Main Screen Icon on Map Legend Icon Floor Name ...

Page 42: ...atus of the system point easily by refer to the legend Figure Legend of Icon 5 6 Basic Operation The user is able to operate the Maple System by using this eMirage App 5 6 1 Door Access System The user can view the status of the door by tapping on the Door icon Figure Door Status The user can open the door remotely by tapping twice on the Door icon ...

Page 43: ...he main screen the main menu show in the left hand side Figure Slide from left to right Figure Main Menu 5 7 1 Floor Plan Index View eMirage App has two view modes which are Floor Plan view and Index view The user may sweep between these two modes easily by tapping on the view icon in Main Menu Site Name Main Menu ...

Page 44: ...notification if there is any abnormal activity happened on Maple System The user can view all notification by tapping on the Notification icon Figure Notification 5 7 3 Card Database The user can view and manage all the installed card or add new card for the Door Access System by tapping on the Card Database icon ...

Page 45: ... or add new site in eMirage App configure the App setting view the help file and check for the App version Figure Options Menu 5 7 4 1 Site Management The user can add a new site in eMirage App or delete a site from the App He can change site from this menu if he has more than one site in the App ...

Page 46: ...re the App setting from this menu Figure Setting Menu Retrieve Database Retrieve database when run the application Floor Map Retrieve all the maps when run the application Notification Service Run this service in background and always receive notification from Maple System Add Site ...

Page 47: ...ways sound when receive alarm notification even in silent mode Security Ringtone Selected ringtones in alarm transactions which can be different ringtones for Door System Figure Security Ringtones Enable Passcode Screen lock for eMirage while open the App Figure Passcode Figure Passcode while open eMirage App Change Passcode Change passcode for eMirage App ...

Page 48: ...m protected by predefined pin Change Password Change password for arm and disarm 5 7 4 3 Help The user may view the simple help file from this Help menu Figure Help File 5 7 4 4 About The user can tap on About to check for the version of eMirage App Figure About ...

Page 49: ...ser may search for eTime and then install it After the installation the eTime app icon will be appearing in the mobile phone Figure eTime Installation 5 3 Startup eTime For the first time user a Registration Code is needed The user may request the Registration Code from Service Centre If the user would like to add or change his mobile phone he has to call to Service Centre to disable the apps in p...

Page 50: ... After eTime App is opened the list view of employee attendance will be shown on the screen Figure eTime Main Screen 5 4 1 List of Subordinates The staff can view their subordinate list attendance and pending leave waiting for approval Staff Attendance Record List of Subordinates Staff Name and ID Options ...

Page 51: ... Figure Subordinate List 5 4 2 Options The user is able to apply leave and view their attendance by using this eTime App Figure Option Menu 5 4 3 Leave Application The user may apply and view their leave from the app Figure Door Status ...

Page 52: ...eir attendance summary at the particular month in the chart view Figure Chart View 5 4 5 Site Management The user can add a new site in eTime App or delete a site from the App He can change site from this menu if he has more than one site in the App Figure Site Management ...

Page 53: ...Maple System Maple User Manual 49 5 4 6 About The user can tap on About to check for the version of eTime App Figure About ...

Page 54: ...re Inside of Maple Table top Multidrop port RS485 port Power supply socket TTL port USB port Multidrop port RS485 port Power supply socket TTL port USB port Network port Network port Shunt setting on JP3 JP4 If USB port is used set jumper to USB If TTL port is used set jumper to TTL ...

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