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Guardian Bridge Advanced User Manual

Warranty & Support

BY ELEXA

If you have questions, our trained Customer Service 

Department is happy to assist you 24 hours a day, 7 days a 

week. Contact Elexa Customer Service as follows: • In North 

America dial: 1-855-249-1754 • Email Elexa at support@

getguardian.com 

DO NOT RETURN THIS PRODUCT TO THE STORE OR 

WEBSITE FROM WHICH IT WAS PURCHASED

If you believe the product is defective, has a missing or 

broken part or are having difficulty with it please contact 

Elexa as listed above for a quick and efficient solution to 

the problem. 

Legal Notices: This device complies with part 15 of the FCC 

rules. Operation is subject to the following two conditions 

(1) This device may not cause harmful interference, and (2) 

this device must accept any interference received, including 

interference that may cause undesired operation.

Note: This equipment has been tested and found to comply 

with the limits for a Class B digital device, pursuant to part 

15 of the FCC Rules. These limits are designed to provide 

reasonable protection against harmful interference in a 

residential installation. This equipment generates, uses 

and can radiate radio frequency energy and, if not installed 

and used in accordance with the instructions, may cause 

harmful interference to radio communications.

However, there is no guarantee that interference will not 

occur in a particular installation. If this equipment does 

cause harmful interference to radio or television reception, 

which can be determined by turning the equipment off and 

on, the user is encouraged to try to correct the

Interference by one or more of the following measures: 

Reorient or relocate the receiving antenna; increase the 

separation between the equipment and the receiver; connect 

the equipment into an outlet on a circuit different from that 

to which the receiver is connected.  Consult the dealer or an 

experienced radio/TV technician for help.

This device complies with Industry Canada license-exempt 

RSS standard(s). Operation is subject to the following two 

conditions: (1) this device may not cause interference, 

and (2) this device must accept any interference, including 

interference that may cause undesired operation of the 

device.

Elexa Consumer Products, Inc. (”ECP”) warrants to the 

original retail purchaser (”Purchaser”) that the Guardian 

Bridge (the “Product”) will be free of defects in materials or 

workmanship under use for one (1) year from the date of 

purchase (the “Warranty period”).

For the Purchaser only, if the Product fails to perform as 

specified during the Warranty Period due to defective parts or 

faulty workmanship, ECP will repair or replace the defective 

or damaged parts of the Product. Normal wear and tear 

is not covered nor is abnormal use, misuse, mishandling, 

faulty installation, improper shipping, damage caused by 

disasters such as fire, flood or earthquake, neglect, accident 

or tampering. This warranty covers only normal use in the 

United States or Canada.

To obtain warranty service during the Warranty Period, 

call Elexa Customer Service (1-855-249-1754) or email: 

[email protected] for instructions on sending 

damaged parts and documentation for a Return Material 

Authorization (RMA).  Products returned to ECP for repair 

or replacement without authorization will be returned at the 

sender’s expense. All warranty claims must be accompanied 

by a legible copy of the original receipt showing date and 

details of purchase. The RMA number must be clearly 

written on the side of the shipping container in which you 

return the Product or defective parts. Unless otherwise 

instructed by ECP, the Product must be sent freight pre-paid 

to the following address:

Elexa Consumer Products, c/o Promac,

1153 Timber Dr., Elgin, IL 60123

ECP will repair or replace the defective parts and return them 

at ECP’s cost by a shipping method selected by ECP. When 

contacting ECP to obtain an RMA, Purchaser may request 

expedited return shipping at Purchaser’s expense.

THIS WARRANTY IS NOT TRANSFERABLE, AND, TO THE 

MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IS 

IN LIEU OF ALL OTHER WARRANTIES, REPRESENTATIONS 

AND CONDITIONS, EXPRESSED OR IMPLIED, STATUTORY 

OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE 

IMPLIED WARRANTIES OF MERCHANTABILITY AND 

FITNESS FOR A PARTICULAR PURPOSE. NO OTHER PERSON 

OR REPRESENTATIVE IS AUTHORIZED TO MAKE ANY OTHER 

WARRANTY ON BEHALF OF ECP OR ASSUME FOR ECP ANY 

OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS 

PRODUCT. IN NO EVENT WILL ECP BE LIABLE FOR ANY 

DAMAGES, INCLUDING BUT NOT LIMITED TO INCIDENTAL, 

SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF 

THE USE OR INABILITY TO USE THE PRODUCT, INCLUDING 

DAMAGES DUE TO ECP’S NEGLIGENCE. 

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND 

YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM 

STATE TO STATE AND COUNTRY TO COUNTRY.

This marking on the product, accessories or literature 

indicates that the product and its electronic accessories 

should not be disposed of with other household waste.

To prevent possible harm to the environment or human 

health from uncontrolled waste disposal, please separate 

these items from other types of waste and recycle them 

responsibly to promote the sustainable reuse of material 

resources.

Household users should contact either the retailer where 

they purchased this product, or their government office, for 

details of where and how they can take these items for

Environmentally safe recycling.

Business users should contact their supplier and check the 

terms and conditions of the purchase contract. This product 

and its electronic accessories should not be mixed with

other wastes for disposal.

This marking on the battery, manual or packaging indicates 

that the batteries in this product should not be disposed of 

with other household waste. Where marked, the chemical 

symbols Hg, Cd or Pb indicate that the battery contains 

mercury, cadmium or lead above the reference levels in EC 

Directive 2006/66. If batteries are not properly disposed of, 

these substances can cause harm to human health or the 

environment.

Warranty & Support

Summary of Contents for GUARDIAN GBR1

Page 1: ...GBR1 User Manual Guardian Bridge BY ELEXA ...

Page 2: ...eginner user please visit www getguardian com for instructions This manual will pro vide in depth technical information about the Guardian Bridge especially in regards to its compliance to the Z Wave standard such as compatible Command Classes Association Group capabilities special features and other information that will help you maximize the utility of this product in your system Preface ...

Page 3: ...ble of Contents Preface 2 Description 4 Specifications 4 Inclusion Exclusion 5 Reset to Factory Default 6 Physical Installation 7 LEDs Behavior 8 Button Behavior 9 Compatible Command Classes 10 Configuration Command Class Parameters 12 Troubleshooting 13 Warranty Support 14 ...

Page 4: ...pply 5 VDC OR 12VDC Working current NA Operating temperature 0 40 C Radio frequency 908 4 MHz US Z Wave 915 MHz LoRa Range Up to 40m Z Wave depending on environment Up to 500m LoRa Dimensions L x W Board 119 x 60 mm Update OTA Guardian Bridge device was developed to provide the Guardian product line compatibility with Z Wave Network protocol Description ...

Page 5: ...ton 3 times quickly within 1 5 seconds Upon successful exclusion the 1st LED will start blinking in 500ms NWI Network Wide Inclusion This Device supports NWI Network Wide Inclusion 1 Follow the instructions for your Z Wave controller to enter on Inclusion Exclu sion mode 2 Supply power to the Guardian Bridge to begin inclusion exclusion mode If the Guardian Bridge is already powered on NWI will be...

Page 6: ...eware that resetting your device will disconnect it from the system 1 Make sure that your Guardian Bridge is powered on 2 Press Hold the button for 10 seconds 3 The 1st LED will turn on and right after that release the Button The Guardian Bridge memory will be erased to factory settings excluding all Associations This procedure also sends a Device Reset Locally to AG01 Lifeline notification 4 The ...

Page 7: ...stallationBY ELEXA The Guardian Bridge can be plugged directly into a Micro USB power supply Include the Guardian Bridge into your Z Wave network and make sure it can communicate from the installation location before continuing further Physical Installation ...

Page 8: ...ridge isn t in a Z Wave Network 1st LED Turned Off Guardian Bridge is included in a Z Wave Network 1st LED Flash 1st LED will flash every time that a Z Wave transmission happens Second LED Power LED is On Guardian Bridge is Powered On Third LED Guardian RF LED Flashes 3rd LED will flash every time that a Guardian RF transmission happens LEDs Behavior ...

Page 9: ...G01 Lifeline notification Association Groups AGs The Guardian Bridge supports up to 5 Node IDs on AGs Please see be low a description of all available Association Groups Association Group 01 Lifeline This AG sends Binary Report when happens a Valve Open Close action It also supports a Device Reset Locally When any Guardian Leak Detector is wet the Device will send a Leak Notification Association G...

Page 10: ...sor Type 01 Temperature Precision Scale Size Celsius 01 Precision 000 Scale 00 Size 001 Precision Scale Size Farenheit 01 Precision 000 Scale 00 Size 001 Sensor Data 00 FF 125 125 in Degrees Fahrenheit or Celsius COMMAND_CLASS_MULTI_CHANNEL V4 60 The Multi Channel Command Class is used to distinguish commands to from the Valve Controller endpoint endpoint 1 and the Leak De tector endpoint endpoint...

Page 11: ...arm Type 00 Unsupported V1 Alarm Level 00 Unsupported Notification Status FF Unsolicited Reporting is Enabled Notification Type05 Water Alarm Leak Detected Event 02 Water Leak Detected Unknown Location Leak Removed Event 00 Event Inactive Sequence Reserved Event Parameters Length 00 Notification Event Parameters 00 No Event Parameters COMMAND_CLASS_ZWAVE_PLUS INFO V2 5E Returned Value 01 05 00 15 ...

Page 12: ...is as shown below Note that the value sent must be the exact size in bytes as accepted by the setting The extra spaces should be filled with zeros see the value column below Example Configuration Parameter 02 02 00 0A Param Size Value 02 Param 2 02 2 Bytes 00 0A 10 Configuration Command Class Parameters Size Name Available Values Default Value 01 This parameter sets the Temperature scale Is possib...

Page 13: ...Page 13 Guardian Bridge Advanced User Manual Troubleshooting BY ELEXA A A Under Development Troubleshooting ...

Page 14: ... normal use in the United States or Canada To obtain warranty service during the Warranty Period call Elexa Customer Service 1 855 249 1754 or email support getguardian com for instructions on sending damaged parts and documentation for a Return Material Authorization RMA Products returned to ECP for repair or replacement without authorization will be returned at the sender s expense All warranty ...

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