Element4 Modore 75H, Installation & User Manual

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INSTALLATION MANUAL
7
For a service provision to house, outside the warranty period,
the following costs ar ebeing charged:
• Materialcosts
• Working hourse
• Call-out costs
The warranty is not appicable in the following cases:
1. When one of the previous point is not met
2. When changes are made, of which Element4 is not made
aware of / has approved of upfront
3. When device is not installed and/or used properly according
to the installation manual.
4. When other then the prescribed decoration material is used.
5. When the device is installed (partially or fully) with other
materials than prescribed in this manual.
3 Warranty
NB:
Should a problem occur, that you are not able to fix yourself
with the help off the support in Appendices A to C, please contact
you installer or dealer.
The Element4 devices on which this warranty is applicable are
made of high quality materials. Should any problem or defects
still occur the following provision are in effect;
1. Before any installation, the installer will ensure himself of
the good quality and operation of the flue channel. The
gas fireplaces are to be installed by a competent installer,
according to the rules and regulations that are applicable
in the country (or even region) of installation and those as
described in this manual.
2. There is a warranty period of two years for all Element4
devices, starting from the moment of purchase. The date
of purchase should be mentioned clearly on the purchase
invoice.
3. The ceramic glass is not included in the warranty, as are the
physical or chemical outside influences during transport,
storage or montage.
4. If a malfunction should occur during warranty period that
is a consequence of a assembly error or material defect,
Element4 will provide a free replacement part to the installer,
without compensation for disassembly or montage.
5. In case the installer is not able to fix the problem himself, a
request can be made to Element4 to do it for him, as long as
the service can be done within the borders of the Benelux.
6. Only after consulation up front, the device or loose parts
can be send for check up or replacement. These goods are
the be send with the necessary warranty documents and
the date of purchase.
7. When a house visit should occur for service purposes
by Element4 (within the borders of the Benelux) during
warranty period, the right documentation (i.e this page and
a proof of purchase) should be available.