Element4 Modore 75H, Installation & User Manual

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APPENDICES
C Faults and error codes in the remote
This appendix can be consulted when error messages occur in
the application for smartphone and tablet.
F41 error
This message will appear if there is no or bad Wi-Fi reception,
this can be between app and router or Wi-Fi box and router
App
By closing the App and opening it again, this is solved in most
cases.
Cause
The cause may be that the ProControl module is blocked or is
too far away from the router.
See: router information.
Possible solution
Only place an external router for the ProControl module
Strengthen existing Wi-Fi signal
Resetting the router.
C.1 Router information
Minimum requirement
• Compatible with IEEE 802.11n / g / b
• WPA2 encryption
• Radio frequency 2.4 GHz band
• Wireless automatic channel: Automated search for WLAN
radio channel that is free from interference.
• Support for the User Datagram Protocol (UDP)
C.2 Wi-Fi Router
It is important to think carefully about the location of a router.
This device spreads the wifi signal in and around your home.
Therefore, preferably choose a central position. You prevent
long distances from occurring. Many people put the router in
the meter cupboard, because that is where the internet comes
in at many households. A bad choice! For a powerful WiFi signal,
the router needs as much space as possible. Therefore, do not
place the device near a wall or on the ground. Some routers
have multiple antennas that you can target. Try to spread these
antennas so that you increase the range.
C.3 Jammers
Many devices also emit radio waves just like your router. These
include microwave ovens, wireless doorbells, baby monitors,
Bluetooth adapters, wireless music systems, DECT telephones
and security cameras. These devices can disrupt your wireless
network (interference), so the Wi-Fi connection is not optimal.
Try to keep jammers as far away as possible from the router.
Neighboring wireless networks also play a role in the Wi-Fi area.
C.4 2.4 or 5 GHz band?
By default, most routers use the 2.4 GHz band to broadcast the
Wi-Fi signal. The disadvantage is that this frequency band is
very busy, so that there is quickly interference. There are a lot
of competing users and jammers using the same radio waves.
Since most “older” laptops, smartphones, tablets and other
devices can not connect via the 5GHz band, the ProControl
module is not suitable for 5GHz band.
Figure C-1: Application screen