Element4 Modore 75H, Installation & User Manual, Page: 18 / 36

18
INSTALLATION MANUAL
The following costs will be charged for services provided at
home outside of the guarantee period:
• Material costs
• Working hours
• Call-out costs
The warranty does not apply in the following cases:
• If the above points are not fulfilled or only partially.
• If, without the knowledge of Element4, any changes have
been made to the device.
• If the appliance was not installed in accordance with the
installation instructions, or was not used in accordance with
the operating instructions.
• If there are other than the required artificial wooden trunks,
ceramic material or stones on the burner bed.
13 Warranty conditions
Note: If there are faults that you can not solve yourself with the
aid of the fault solver in appendix 1, please contact your installer
or your dealer.
The Element4 products to which this warranty card applies
are carefully manufactured from high-quality materials.
Should errors or defects nevertheless occur, then the following
guarantee provisions apply:
1. Before proceeding with installation, the installer will first
ensure the good quality and proper operation of the flue
gas discharge duct. Gas appliances must always be installed
by a competent installer in accordance with national and,
if applicable, regional standards and according to the
installation instructions supplied with the appliance.
2. On the Element4 gas appliances, the warranty period is
2 years, starting from the date of purchase that must be
clearly stated on the purchase invoice.
3. The ceramic glass is not covered by the guarantee as well
as physical and chemical effects from the outside during
transport, storage or assembly.
4. If a fault should occur within the warranty period that is
the result of a manufacturing defect or material defect,
Element4 will send a spare part free of charge to the installer
to replace the defective part, without compensation for
assembly and disassembly.
5. If the installer himself can not rectify the malfunction,
he can request Element4 BV to do so, if this is within the
boundaries of the Benelux.
6. Only after prior consultation can the entire device or parts
of it be sent for inspection or repair. These goods must
be accompanied by this completed warranty document
together with the dated proof of purchase.
7. In case of any on-home service by Element4 BV (only within
the Benelux) during the warranty period, the warranty
documents (this sheet together with the dated proof of
purchase) must always be submitted.