51
Element4 Gas Fireplaces Rev #05112020
European
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APPENDIX TWO
FUNCTION
POSSIBLE CAUSE
REMEDY
F.
Motor turns to main
gas and pilot stays
lit.
Magnet
unit
drops
(audible
sound)
No
Yes
No
Resistance in thermocouple circuit too
high.
Check thermocouple circuit.
Not enough heat on thermocouple.
Check position of pilot to thermocouple.
Check the stability and intensity of pilot flame.
Ensure the proper restrictor is installed.
Ensure that the pilot flame is properly
adjusted.
Possible cold start. Wait one minute and retry.
Low voltage from thermocouple.
Replace thermocouple. Do not over tighten -
hand tight plus 1/4 turn
maximum
.
No gas (magnet unit drops after 30
second audible count.)
Check gas supply.
Ignition sequence stops.
No reaction to transmitter command.
Reset system, see the installation manual or
the label on the receiver.
Do not coil the ignition cable.
Pilot flame under hearth panel not
establishing.
Remove glass and hearth panel then check
for proper pilot operation. If pilot establishes
with panel off then install panel and glass
and adjust pilot flame (hi/lo) for best
operation.
Broken receiver
Ensure powered/unpowered receiver allows
manual operation.
No
(continued)
Manual knob is in the “MAN” position.
Turn the control knob to “ON” position, a
positive latch is required.
Pilot flame is too low.
Confirm correct gas pressure. Increase pilot
flame if necessary.
No
G.
Main burner is lit.
Yes