55
Element4 Gas Fireplaces Rev #05112020
European
Home
.com
APPENDIX FOUR
Error
code
Message in App
Description
Possible cause
F02 Contact service
5 sec beep from the receiver.
No response from receiver, and no
inflammation.
•
No engine end stop
•
Wiring motor
•
Microswitch
•
Knob B
F03 Contact service
5 seconds beep from the receiver.
Ignition process is interrupted
No response from receiver, and no ignition.
Thermocouple wiring not in order / interrupted
F04
Ignition failure. wait 1
minute, than try again.
No pilot flame within 30 sec.
After 3rd attempts F06
•
No gas
•
Air in the pipe
•
No spark
F06 Contact service
3rd time start attempt within 5 minutes
•
No gas
•
Air in the pipe
•
No spark
F10
Contact service
Pilot is on
2nd thermocouple procedure
Starting again after 2 min
•
2nd thermocouple is not heated
•
2nd thermocouple blocked by fire media.
F12 Contact service
Motor turns to pilot light position
•
Receiver above 60 ° C / 140 ° F
F13 Contact service
Motor turns to pilot light position
•
Receiver above 80 ° C / 176 ° F
F14 Contact service
5 sec. beep
No reaction from the fireplace and no ignition
•
Wiring not in order
•
2nd thermocouple interrupted
•
No right recipient
F15
Contact service
5 sec. beep
No reaction from the fireplace and no ignition
•
2nd thermocouple not connected
•
Wiring 2nd thermocouple
F16 Hand transmitter out
of reach
No temperature in the app
•
Hand remote control out of reach for more than 1.5
hours.
•
Electrical fault
F17 Contact service
No ignition
No reaction from the fireplace
•
Voltage above 7.5 volts
•
AC adapter defective
F19 Contact service
Pilot flame goes out when the main burner is
opened
•
1st Thermocouple voltage not sufficient
•
1st thermocouple defective
•
Too low pressure
•
Resistance in the thermocouple circuit
•
Gas control block (magnetic coil)
F26
Contact service
No high flame regulation possible
•
Receiver above 60 ° / 140 ° F
F28
On-Demand pilot
Pilot flame goes out
•
Pilot flame goes out after there has been no motor
movement for 7 days.
F31 Contact service
No reaction from the fireplace
No control possible by the electronics
•
Receiver defective
F41
Controleer Wi-Fi
No reaction from the fireplace
•
No Wi-Fi connection
F43
No receiver connected.
Contact service
No reaction from the fireplace
No control possible by the electronics
•
No communication between receiver and Wi-Fi
module
F44 Contact service
No temperature display in the App
“N.a.” in the App
•
No remote control connected
•
Batteries in remote control empty
Errors codes Procontrol App