Elem Garden Technic TDE36V37P-LI, Translation Of The Original Instruction, Page: 62 / 74

62
Troubleshooting
The following chart lists problem symptoms, possible causes and corrective action, if your machine
does not operate properly. If these do not identify and correct the problem, contact your service agent.
●
Warning: Switch off and remove the isolator key before investigating fault
Problem
Possible Cause Corrective Action
The machine does
not work
Possible clogging
Check underneath the machine and clear
out as necessary (always wear gardening
gloves)
Battery not fully charged Battery Charging
Battery not inserted (properly) Inserting the Battery
Grass too long
Increase height of cut and tilt machine to
reduce starting load
Isolator damage Contact Service Agent
Motor protector has activated Allow motor to cool /increase height of cut
Battery too hot/cold Allow to cool/warm
Isolator key not inserted
correctly/fully
Fit correctly
There is a short delay in the
motor starting after engaging
the switch lever
Hand switch lever for 1–3 s to start motor
Machine start,
immediately stop
Battery not fully charged Battery Charging
Isolator key not inserted
correctly/fully
Fit correctly
Battery not inserted (properly) Inserting the Battery
Battery too hot/cold Allow to cool/ Increase height of cut
Machine functions
intermittently
Internal wiring of machine
damaged
Contact Service Agent
Motor protector has activated Allow motor to cool /increase height of cut
Machine leaves
ragged finish and/
Motor labor
Height of cut too low
Increase height of cut(see “Adjusting the
Cutting Height”)
Cutting blade dull
Replacing the blade(see “Blade
Maintenance”)
Possible clogging
Check underneath the machine and clear
out as necessary (always wear gardening
gloves)
Blade fitted upside down
Refit blade correctly(see “Blade
Maintenance”)
Area of cut (battery
duration) not large
enough
Height of cut too low Increase cut height and walk slower
Grass too high Increase cut height and walk slower
Grass wet or damp Wait until grass is dry and walk slower
Grass is dense
Increase cut height , walk slower and cut
more frequently
An additional battery can be
purchased from an authorized
customer service agent for
garden products
Contact Service Agent
Cutting blade not
rotating while
machine switched on
Cutting blade obstructed
Switch off machine Clear obstruction
(always wear gardening gloves)
Blade nut/bolt loose Tighten blade nut/bolts
Excessive
vibrations/noise Blade nut/bolt loose Tighten blade nut/bolts
Cutting blade damaged Contact Service Agent Replacing the blade
No charging
procedure possible
Battery contacts contaminated
Clean the battery contacts (e.g. by inserting
and removing the battery several times) or
replace the battery
（
Batteries can be