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Tech Sheet – Laundry Center FFL(E/G)3911/4033

                                                             GD000006035-B

                                    

 

 

 

 

 

 

 

 

 

 

Page 7 of 11 

Alarm 

Code 

Alarm 

Description 

Fault 

Condition 

Possible 

Fault 

Machine 

Action/Status  

Action to 

Clear 

E43 

Door lock triac failure 

door lock triac sensing and  

triac control status difference 

Door lock 

Wiring or main board 

Cycle abort 

Safety drain 

RESET 

E44  Door closed sensing failure 

Wrong input signal to microprocessor 

Wiring or main board 

Cycle abort 

Safety drain 

RESET 

E45 

Door triac sensing failure 

Incorrect triac sense signal 

Wiring or main board 

Cycle abort 

Safety drain 

RESET 

 

 

 

 

 

 

E55  Motor under-speed Failure 

During spin, the motor speed is lower than the 

target for 2 minutes 

Foam or drum weight overload 

Drum mechanical drag 

Motor 

Drain pump 

Cycle abort 

ON/OFF 

RESET 

E58 

Motor over current 

High current on motor phase (>4.5A) 

Foam or drum weight overload 

Motor 

Wiring or motor control board 

Cycle abort 

ON/OFF 

RESET 

E59 

Motor not following 

No rotation detected for 3 seconds 

Drum mechanical locked 

Motor 

Wiring or motor control board 

Cycle abort 

ON/OFF 

RESET 

E5A  Motor control overheating  

High temperature on heat sink (>88°C) or NTC 

of motor control board open 

Drum weight overload 

Motor control board 

Motor 

Cycle abort 

ON/OFF 

RESET 

E5H 

Motor control under 

voltage 

DC bus voltage below the minimum (175V) 

Low input AC voltage 

Wiring or motor control board 

Main board 

Cycle abort 

ON/OFF 

RESET 

E5C  Motor control over voltage  DC bus voltage above the maximum (430V) 

High input AC voltage 

Motor control board 

Cycle abort 

ON/OFF 

RESET 

E5D 

Motor Control Board 

Unknown Message 

Message received by Motor Control Board is 

not correct 

Communication wiring  

Motor control board 

Main board 

Software not matching 

None 

 

E5E 

Motor control to main 

board communication 

incorrect 

Communication between motor control board 

and main board incorrect 

Wiring 

Motor control board 

Main board 

User interface board 

Cycle ends 

ON/OFF 

RESET 

Summary of Contents for FFLE3911QW

Page 1: ...tches do not matter 2 If the unit is not plugged in plug in and skip to step 6 or do a full control reset as in steps 3 to 5 3 Hold the selector knob for 6 to 8 seconds and within 5 seconds complete steps 4 and 5 4 Move the temperature knob to the far right position CW and push the selector knob momentarily 1 second 5 The unit will indicate a full control reset by beeping 3 times then move the tem...

Page 2: ...ption is available on the machine then the softener solenoid will also activate and the softener compartment will be filling up and siphoning cold water at the same time 6 Turn the Cycle Selector knob 5 clicks clockwise from Normal position The drum will stop and the drain pump will activate draining out any water in the tub After draining the clutch actuator will start moving continuously for abo...

Page 3: ...e of test Water loading from the hot water valve Activated components Door lock hot water valve clutch motor UI behaviour None Working conditions Door locked water level lower then 140mm for max 5 minutes The clutch moves to the agitate position if it was in spin 3 Cold Water Valve Test Selector position Turn 2 clicks clockwise from the top Purpose of test Water loading from the cold water valve A...

Page 4: ...tor UI behaviour None Working conditions Door locked drum stop run clutch to spin mode and drain until empty 10 seconds more Run clutch actuator for about 100 seconds 7 Drain and Spin Test Selector position Turn 6 clicks clockwise from the top Purpose of test Verify drain system and Pressure Sensor calibration procedure Activated components Door lock main motor drain pump UI behaviour None Working...

Page 5: ...eating E5C Motor Control Board Over Voltage E5D Motor Control Board Unknown Message E5E Motor Control Board MB Communication E5F Motor Control Board Fault E71 Washing NTC failure E87 User Interface microcontroller fault E91 UI MB communication error E92 UI MB protocol incongruence error E93 Machine configuration error E94 Cycle Configuration error E97 Incongruence between selector and cycles confi...

Page 6: ...g timed during each drain Drain pipe blocked Drain pump defective or rotor locked Pressure switch defective or blocked Drain pump not energized wiring or main board Cycle Paused after 2 attempts START ON OFF RESET E31 Pressure sensor fault Frequency of electronic pressure sensor out of limits Pressure sensor Wiring or main board Cycle abort RESET E32 Electronic pressure sensor calibration problems...

Page 7: ...ng or motor control board Cycle abort ON OFF RESET E59 Motor not following No rotation detected for 3 seconds Drum mechanical locked Motor Wiring or motor control board Cycle abort ON OFF RESET E5A Motor control overheating High temperature on heat sink 88 C or NTC of motor control board open Drum weight overload Motor control board Motor Cycle abort ON OFF RESET E5H Motor control under voltage DC...

Page 8: ... User interface board Cycle blocked OFF ON E93 Machine configuration error Incorrect configuration of appliance Main board Cycle blocked OFF ON E94 Cycle Configuration error Incorrect configuration of washing cycles Main board Cycle blocked OFF ON E97 Software selector and cycles configuration error Incongruence between program selector and cycle configuration Main board Cycle blocked RESET E98 Mo...

Page 9: ...sor always to 0V or to 5V Main board Safety drain Cycle abort RESET EC6 Clutch Alarm Clutch positioning timeout to reach or failure to stay in desired position Clutch mechanism failure Main board defective Wiring connection problem Cycle abort EC7 Clutch triac sensing Failure The sensing of the clutch triac is out of the limits Clutch mechanism failure Main board Wiring connection problem Cycle ab...

Page 10: ...Tech Sheet Laundry Center FFL E G 3911 4033 GD000006035 B Page 10 of 11 WASHER BLOCK WIRING DIAGRAM ...

Page 11: ...Tech Sheet Laundry Center FFL E G 3911 4033 GD000006035 B Page 11 of 11 DRYER BLOCK WIRING DIAGRAM ...

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