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Tech Sheet – Laundry Center FFL(E/G)3911/4033

                                                             GD000006035-B

                                    

 

 

 

 

 

 

 

 

 

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3 Diagnostic Program Definition 

 

1.  Cycle  Selector  knob  in  the  Normal  position  12  o’clock  is  the  zero  position  where  the  switches  can  be 
checked. 

2. Turn the Cycle Selector knob (1) click clockwise from Normal position. 

 

The lid lock will activate and the hot water solenoid will activate and hot water shall enter the 
tub.  

 

Note: Clutch actuator starts rotating to find the "disengaged" position, when there it stops. 
 

3. Turn the Cycle Selector knob (2) clicks clockwise from Normal position. 

 

The cold water solenoid will activate and cold water shall enter the tub.  

 

Note: Clutch actuator rotates to find the "disengaged" position, when there it stops. 
 

4. Turn the Cycle Selector knob (3) clicks clockwise from Normal position. 

 

The lid lock will deactivate and the lid can be opened. 
 

5. Turn the Cycle Selector knob (4) clicks clockwise from Normal position. 

 

The lid lock will activate and both the hot and cold water solenoids will turn on and fill up to a 
certain level. After the Pressure Sensor has been satisfied, agitation will begin. 

 

If softener option is available on the machine, then the softener solenoid will also activate and 
the softener compartment will be filling up and siphoning cold water at the same time. 
 

6. Turn the Cycle Selector knob (5) clicks clockwise from Normal position. 

 

The drum will stop and the drain pump will activate, draining out any water in the tub. 

 

After draining the clutch actuator will start moving continuously, for about 1 minute 
 

7. Turn the Cycle Selector knob (6) clicks clockwise from Normal position. 

 

The Drain Pump turns on until no water is detected on the sensor, the clutch actuator rotates 
to find the "engaged" position 

 

The Drain Pump turns off just before the drum starts its rotation to a high speed spin. 
 

8. Turn the Cycle Selector knob (7) clicks clockwise from Normal position. 

 

The control will signal the last 3 error codes. Press the cycle Selector to scroll through them. 
(See the part about reading error codes) 

 

Press  and  hold  the  selector  knob  for  at  least  5  seconds  in  this  position  to  clear  the  alarm 
history. 

4 Exiting Diagnostics Mode 

Any one of the following methods may be used to exit DM: 

 

Disconnect power and wait 5-8 seconds then reconnect power. 

 

Press and hold the knob for at least 5 seconds in selector position modes 1 to 6 CW. 

 

The machine exits diagnostic mode after 15 minutes of no UI activity. 

Summary of Contents for FFLE3911QW

Page 1: ...tches do not matter 2 If the unit is not plugged in plug in and skip to step 6 or do a full control reset as in steps 3 to 5 3 Hold the selector knob for 6 to 8 seconds and within 5 seconds complete steps 4 and 5 4 Move the temperature knob to the far right position CW and push the selector knob momentarily 1 second 5 The unit will indicate a full control reset by beeping 3 times then move the tem...

Page 2: ...ption is available on the machine then the softener solenoid will also activate and the softener compartment will be filling up and siphoning cold water at the same time 6 Turn the Cycle Selector knob 5 clicks clockwise from Normal position The drum will stop and the drain pump will activate draining out any water in the tub After draining the clutch actuator will start moving continuously for abo...

Page 3: ...e of test Water loading from the hot water valve Activated components Door lock hot water valve clutch motor UI behaviour None Working conditions Door locked water level lower then 140mm for max 5 minutes The clutch moves to the agitate position if it was in spin 3 Cold Water Valve Test Selector position Turn 2 clicks clockwise from the top Purpose of test Water loading from the cold water valve A...

Page 4: ...tor UI behaviour None Working conditions Door locked drum stop run clutch to spin mode and drain until empty 10 seconds more Run clutch actuator for about 100 seconds 7 Drain and Spin Test Selector position Turn 6 clicks clockwise from the top Purpose of test Verify drain system and Pressure Sensor calibration procedure Activated components Door lock main motor drain pump UI behaviour None Working...

Page 5: ...eating E5C Motor Control Board Over Voltage E5D Motor Control Board Unknown Message E5E Motor Control Board MB Communication E5F Motor Control Board Fault E71 Washing NTC failure E87 User Interface microcontroller fault E91 UI MB communication error E92 UI MB protocol incongruence error E93 Machine configuration error E94 Cycle Configuration error E97 Incongruence between selector and cycles confi...

Page 6: ...g timed during each drain Drain pipe blocked Drain pump defective or rotor locked Pressure switch defective or blocked Drain pump not energized wiring or main board Cycle Paused after 2 attempts START ON OFF RESET E31 Pressure sensor fault Frequency of electronic pressure sensor out of limits Pressure sensor Wiring or main board Cycle abort RESET E32 Electronic pressure sensor calibration problems...

Page 7: ...ng or motor control board Cycle abort ON OFF RESET E59 Motor not following No rotation detected for 3 seconds Drum mechanical locked Motor Wiring or motor control board Cycle abort ON OFF RESET E5A Motor control overheating High temperature on heat sink 88 C or NTC of motor control board open Drum weight overload Motor control board Motor Cycle abort ON OFF RESET E5H Motor control under voltage DC...

Page 8: ... User interface board Cycle blocked OFF ON E93 Machine configuration error Incorrect configuration of appliance Main board Cycle blocked OFF ON E94 Cycle Configuration error Incorrect configuration of washing cycles Main board Cycle blocked OFF ON E97 Software selector and cycles configuration error Incongruence between program selector and cycle configuration Main board Cycle blocked RESET E98 Mo...

Page 9: ...sor always to 0V or to 5V Main board Safety drain Cycle abort RESET EC6 Clutch Alarm Clutch positioning timeout to reach or failure to stay in desired position Clutch mechanism failure Main board defective Wiring connection problem Cycle abort EC7 Clutch triac sensing Failure The sensing of the clutch triac is out of the limits Clutch mechanism failure Main board Wiring connection problem Cycle ab...

Page 10: ...Tech Sheet Laundry Center FFL E G 3911 4033 GD000006035 B Page 10 of 11 WASHER BLOCK WIRING DIAGRAM ...

Page 11: ...Tech Sheet Laundry Center FFL E G 3911 4033 GD000006035 B Page 11 of 11 DRYER BLOCK WIRING DIAGRAM ...

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