Electrolux FFLE3911QW Diagnostic Manual Download Page 5

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Tech Sheet – Laundry Center FFL(E/G)3911/4033

GD000006035-B

Page 5 of 11

Error code

Fault condition

E11

Difficulties in water fill for washing

E13

Water leakage

E21

Difficulties in draining for washing

E31

Electronic Pressure Sensor faulty

E32

Electronic

Pressure Sensor calibration problems

E35

Water Overload

E41

Door opened

E42

Door lock device failure

E43

Door lock device triac failure

E44

Door closed sensing failure

E45

Door triac sensing failure

E55

Motor Under-speed Failure

E58

Motor Control Board Over current

E59

Motor Control Board Not Following

E5A

Motor Control Board Heating

E5H

Motor Control Board Heating

E5C

Motor Control Board Over Voltage

E5D

Motor Control Board Unknown Message

E5E

Motor Control Board-MB Communication

E5F

Motor Control Board Fault

E71

Washing NTC failure

E87

User Interface microcontroller fault

E91

UI-MB communication error

E92

UI-MB protocol incongruence error

E93

Machine configuration error

E94

Cycle Configuration error

E97

Incongruence between selector and cycles configuration

E98

Motor Control Board_MB protocol incong. error

E9C

User Interface Configuration fault

EB1 (EH1)

Power supply frequency out of limits

EB2 (EH2)

Power supply voltage too high

EB3 (EH3)

Power supply voltage too low

EBE (EHE)

Motor Control Board Relay failure

EBF (EHF)

Motor Control Board relay sensing failure

EC6

Clutch Alarm

EC7

Clutch Triac Sensing Failure

EF2

Foam warning

EF5

Load too unbalanced

EF6

Safety reset

Summary of Contents for FFLE3911QW

Page 1: ...tches do not matter 2 If the unit is not plugged in plug in and skip to step 6 or do a full control reset as in steps 3 to 5 3 Hold the selector knob for 6 to 8 seconds and within 5 seconds complete steps 4 and 5 4 Move the temperature knob to the far right position CW and push the selector knob momentarily 1 second 5 The unit will indicate a full control reset by beeping 3 times then move the tem...

Page 2: ...ption is available on the machine then the softener solenoid will also activate and the softener compartment will be filling up and siphoning cold water at the same time 6 Turn the Cycle Selector knob 5 clicks clockwise from Normal position The drum will stop and the drain pump will activate draining out any water in the tub After draining the clutch actuator will start moving continuously for abo...

Page 3: ...e of test Water loading from the hot water valve Activated components Door lock hot water valve clutch motor UI behaviour None Working conditions Door locked water level lower then 140mm for max 5 minutes The clutch moves to the agitate position if it was in spin 3 Cold Water Valve Test Selector position Turn 2 clicks clockwise from the top Purpose of test Water loading from the cold water valve A...

Page 4: ...tor UI behaviour None Working conditions Door locked drum stop run clutch to spin mode and drain until empty 10 seconds more Run clutch actuator for about 100 seconds 7 Drain and Spin Test Selector position Turn 6 clicks clockwise from the top Purpose of test Verify drain system and Pressure Sensor calibration procedure Activated components Door lock main motor drain pump UI behaviour None Working...

Page 5: ...eating E5C Motor Control Board Over Voltage E5D Motor Control Board Unknown Message E5E Motor Control Board MB Communication E5F Motor Control Board Fault E71 Washing NTC failure E87 User Interface microcontroller fault E91 UI MB communication error E92 UI MB protocol incongruence error E93 Machine configuration error E94 Cycle Configuration error E97 Incongruence between selector and cycles confi...

Page 6: ...g timed during each drain Drain pipe blocked Drain pump defective or rotor locked Pressure switch defective or blocked Drain pump not energized wiring or main board Cycle Paused after 2 attempts START ON OFF RESET E31 Pressure sensor fault Frequency of electronic pressure sensor out of limits Pressure sensor Wiring or main board Cycle abort RESET E32 Electronic pressure sensor calibration problems...

Page 7: ...ng or motor control board Cycle abort ON OFF RESET E59 Motor not following No rotation detected for 3 seconds Drum mechanical locked Motor Wiring or motor control board Cycle abort ON OFF RESET E5A Motor control overheating High temperature on heat sink 88 C or NTC of motor control board open Drum weight overload Motor control board Motor Cycle abort ON OFF RESET E5H Motor control under voltage DC...

Page 8: ... User interface board Cycle blocked OFF ON E93 Machine configuration error Incorrect configuration of appliance Main board Cycle blocked OFF ON E94 Cycle Configuration error Incorrect configuration of washing cycles Main board Cycle blocked OFF ON E97 Software selector and cycles configuration error Incongruence between program selector and cycle configuration Main board Cycle blocked RESET E98 Mo...

Page 9: ...sor always to 0V or to 5V Main board Safety drain Cycle abort RESET EC6 Clutch Alarm Clutch positioning timeout to reach or failure to stay in desired position Clutch mechanism failure Main board defective Wiring connection problem Cycle abort EC7 Clutch triac sensing Failure The sensing of the clutch triac is out of the limits Clutch mechanism failure Main board Wiring connection problem Cycle ab...

Page 10: ...Tech Sheet Laundry Center FFL E G 3911 4033 GD000006035 B Page 10 of 11 WASHER BLOCK WIRING DIAGRAM ...

Page 11: ...Tech Sheet Laundry Center FFL E G 3911 4033 GD000006035 B Page 11 of 11 DRYER BLOCK WIRING DIAGRAM ...

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