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Problem

Possible causes

What to do

Clothes still dirty after 
wash program.

Not enough or no detergent.

Check detergent use and rewash clothes.

Too many clothes in load.

Remove some clothes and rewash.

Incorrect Fabric, Dirt or water Temp. 
selected.

Reselect settings.

Incorrect water level selected.

Use Auto water level or a higher manual water level and 
rewash clothes.

Clothes still wet or 
sudsy after wash 
program

Poor rinsing and spin due to excessive 
suds

In future use less detergent & ONLY use a low sudsing, 
front load washer detergent in this machine, such as Cold 
Power for Front Loaders and High Effciency Top Loaders or 
detergent labelled “Matic”.

Scraping noise on spin.

Bra wire or other thin item caught 
between inner and outer washbowls.

If item is visible, remove with pliers.
Use wash bag in future.

Humming, clicking 
and other intermittent 
noises.

Bowl rotation at start of wash.

Normal noise.

Lid will not open

Machine is at a spin stage and 
‘SAFETY Lid is locked’ is on screen.

If you want to access the bowl, wait until stage is complete 
and ‘SAFETY Lid is locked’ disappears. Then you can open 
the lid.

At end of wash. Machine is nishing final 
spin & the lid lock release stage.

Wait a short while until ‘SAFETY Lid is locked’ disappears 
from screen.

Lid may be stuck in the locked position.

If ‘SAFETY Lid is locked’ is not on screen, press Power to 
turn off machine, then press Power again. If lid still will not 
open you should call Service.

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troubleshooting

  electrolux water aid washing machine

Troubleshooting

Model: EWT959

Summary of Contents for EWT806

Page 1: ...EWT806 and EWT959 Washing Machine TH EN ...

Page 2: ...ards We recommend that you keep this instruction booklet for future reference and pass it on to any future owners After unpacking the washing machine please check it is not damaged If in doubt do not use the appliance but contact your local Electrolux Customer Care Centre Contents Important safety instructions 3 Mains pressure water 3 Information on disposal for users 3 New water saving technology...

Page 3: ...tlet device the extension cord or portable electrical outlet device shall be positioned so that it is not subject to splashing or entry of moisture If the electrical cord of this appliance is damaged it must be replaced by the Manufacturer Authorised Service Agent or similarly qualied persons in order to avoid a hazard warning If you have mains pressure hot water service and it has not been used f...

Page 4: ...nd you read the instructions for adding detergent fabric softener or bleach before you do your first wash load See pages 7 and 8 Detergent recommendation Water efficiency of this top load washing machine is as good as a front loading washing machine and its revolutionary design is optimised for low sudsing detergents caution Use only low sudsing detergent designed for use in front load washing mac...

Page 5: ...e a manual water level if you wish When you turn on your machine the water level defaults to AUTO We recommend you use the Auto water level option to ensure there is just the right amount of water for the wash load in the machine In other words it will usually give you the best wash while also being the most efficient in terms of water usage At times during a wash it may appear your machine is eit...

Page 6: ...s and listen for the beeps When you press a button you will get a short beep to acknowledge the entry If you press a button and the option is not available at the time a long error beep will be heard Out of balance interruption The washing machine can stop during rinse and spin stages of a wash program because of an out of balance condition You will know this has happened because the machine will ...

Page 7: ...hrough small openings in the back of the dispenser These openings are to help the ushing out of detergent step 8 cont over clip flap up for powder clip flap down for liquid add detergent Sort your washing into separate wash loads Each load of washing should contain clothing which needs the same washing conditions For example you should not wash delicate clothes with very dirty work clothes Colour ...

Page 8: ...gent to mix resulting in staining problems The softener dispenser holds 100ml when filled up to the MAX marker Any level lower than MAX will function correctly caution Only use the detergent compartment for detergent and the fabric softener compartment for fabric softener siphon cap MAX Do not fill above this height add fabric softener siphon cap pushed down 8 preparing for your wash electrolux wa...

Page 9: ...e button select and save a wash program 6 Start Pause button 7 Stain Guide button press to enter User Help Menu 8 Left LCD display screen 9 Right LCD display screen 10 Modify Option button 11 Select Option button 1 2 3 4 5 6 7 8 9 10 11 Operating your washing machine Model EWT959 electrolux water aid washing machine operating your washing machine 9 Control panel ...

Page 10: ...ry to make a change to settings and the selection you make is unavailable at the time you will hear a long error beep Fabric button The Fabric button is used to select the appropriate wash program for your load Press the Fabric button repeatedly until you see the program you want in the left hand display screen The table on page 11 gives you guidance for your wash program and for the other selecti...

Page 11: ...the 6 minutes See information at Soak time option on page 13 Wash program guide This time does not include the time that the washing machine will take to fill with water because of the different water pressures in homes Temp button Used to set wash water temperature There are 5 wash water temperatures to choose from HOT WARM Temperature between hot and warm WARM COLD Temperature between warm and c...

Page 12: ...n Water level Whenever you press the Power button to turn on your washing machine AUTO water level is selected for you We advise you to use AUTO water level whenever you can The AUTO water level ensures just the right amount of water is used for the wash load Alternatively you can select a manual water level choosing the one most appropriate for the wash load you have Selection Water level descrip...

Page 13: ...t option This option permits you to start the wash after a delay of a defined number of hours The selection range is 0 hours to 12 hours maximum in 1 hour increments The Delay timer will not start until you press Start Pause after completing all of your other selections Soak time option You can select one of the following SOAK times in minutes 0 min i e no soak no bars 15 min one bar l 30 min twob...

Page 14: ...the washbowl is spinning during a wash program To fill and agitate the lid must be closed but will not be automatically locked If the lid is open and the machine is waiting for it to be closed for the wash program to continue you will get a message on the screen telling you to close the lid Should you need to access the washbowl during spin press Start Pause You will have to wait a short time for ...

Page 15: ... If you are going to save water by pumping it to a laundry trough the trough needs to be able to accommodate approximately 80 litres of water and it should have an overflow to waste to avoid flooding the laundry Follow the Drain Pause on screen instructions to use this feature Stay with your machine as it drains to ensure it functions properly and to avoid accidental flooding or siphoning of saved...

Page 16: ... button press to advance wash program 8 Rinse Option button press to change rinse type 9 Favourite button allows you to save a wash program 10 Start Pause button 11 Soak button press to select soak time 12 Digital display 13 Delay button press to delay wash program 14 Lid Locked indicator light 1 2 3 4 5 6 7 8 9 10 11 13 14 12 16 operating your washing machine electrolux water aid washing machine ...

Page 17: ...6 minute soak Heavy Hot or Warm Select this program for a heavily soiled cotton wash load Normal Heavy Medium Hot or Warm Select this program for a full load of normally soiled cottons Normal Medium Hot Warm or Cold Select this program for an average domestic load of mixed fabrics Wool Medium or Light Warm Select this program for woollen clothes Only wash woollens labelled machine washable Delicat...

Page 18: ...er connection only and the hot valve is capped off you must select cold washes only or the machine will sense the unavailability of hot for washes other than cold and shutdown Refer Installations instructions All rinse water temperatures are cold except for the wool wash program Wool has a warm wash and a warm rinse Components in the washing machine are designed to be used with water no hotter tha...

Page 19: ...ocked when the washbowl is spinning during a wash program To fill and agitate the lid must be closed but will not be automatically locked If the lid is open and the machine is waiting for it to be closed for the wash program to continue you will see in the digital display accompanied by beeping Should you need to access the washbowl during spin press Start Pause You will have to wait a short time ...

Page 20: ...ing you of a fault with the washing machine which you need to address Refer to pages 29 30 and 32 for further information and what you should do before calling Service Favourite button The Favourite button allows you to store your favourite wash program in the washing machines memory and then run it To program your favourite wash 1 Hold the Favourite button depressed for 3 seconds The digital disp...

Page 21: ...ser drawer dry before you put the detergent in Otherwise in may harden and not dissolve correctly Delay button Delay button Favourite button Soak option This option allows you to soak heavily soiled clothes at the beginning of the wash To do this select the wash program you want to use then press the Soak button Soak button The lid must be closed to allow Soak functions to operate including the In...

Page 22: ...s selected the machine will still beep when buttons are pressed and for unavailable selections tips and information If you do not press Temp or Start Pause within 5 seconds of the last button press or press any other button the machine will exit the programming mode In this case the setting will not have been changed and the machine will be paused Press and hold for 3 seconds 22 operating your was...

Page 23: ...achine Switch off the electricity at the power point Turn off the water taps Leave lid open for a while This allows time for moisture inside the washing machine to evaporate and for any odours to disperse Cleaning the dispenser The dispenser needs to be cleaned regularly preferably after each wash Inspect the dispenser after each wash to see if there is any residue of detergent or fabric softener ...

Page 24: ...th cold water undissolved detergent and body oils will build up in the washing machine This build up can cause spotting on your clothes To avoid this build up Do not use too much fabric softener with cold water Select a hot water wash at least once a month Clearing build up in the washing machine if there is spotting on your clothes Select the following to set up a machine cleansing program Progra...

Page 25: ...t before putting it on clothing Test coloured fabrics on an inside seam for colour fastness before using any stain removers or bleaches Test synthetic fabric on an inside seam before using any chemicals or bleaches NOTE Chemicals referred to for stain removal are available from your local supermarket hardware store or the chemist electrolux water aid washing machine helpful hint in dealing with wa...

Page 26: ...ssible Rub clean with paint thinner or white spirits Same as for whites Cosmetics Sponge with prewash stain remover liquid detergent or rub with soap If greasy stain persists soak in enzyme product then wash Same as for whites Curries Soak rinse in lukewarm water until a majority of the colour is removed Sponge with solvent to break down any remaining fats and oils then wash Same as for whites Che...

Page 27: ... excessive suds Wait 10 mins machine should start In future use less ONLY use low sudsing front load washer detergent in this machine such as Cold Power for Front Loaders and High Efficiency Top Loaders or detergent labelled Matic Lid is not closed locked for spin to start Make sure lid is closed or closed properly Then SAFETY Lid is locked shows on right hand screen your program continues Washing...

Page 28: ... noise on spin Bra wire or other thin item caught between inner and outer washbowls If item is visible remove with pliers Use wash bag in future Humming clicking and other intermittent noises Bowl rotation at start of wash Normal noise Lid will not open Machine is at a spin stage and SAFETY Lid is locked is on screen If you want to access the bowl wait until stage is complete and SAFETY Lid is loc...

Page 29: ...excessive suds Wait 10 mins machine should start In future use less ONLY use low sudsing front load washer detergent in this machine such as Cold Power for Front Loaders and High Efciency Top Loaders or detergent labelled Matic Lid is not closed locked for spin to start Make sure lid is closed or closed properly Washing machine will not fill with water Water taps not turned on Turn on taps Inlet h...

Page 30: ...ld Power for Front Loaders and High Efficiency Top Loaders or detergent labelled Matic Scraping noise on spin Bra wire or other thin item caught between inner and outer washbowls If item is visible remove with pliers Use wash bag in future Humming clicking and other intermittent noises Bowl rotation at start of wash Normal noise Lid will not open Machine is at a spin stage and Lid Locked light is ...

Page 31: ...ty Beeping 5 secs in every 10 secs Water not draining correctly The pump will switch off and on repeatedly to clear any blockage Wait a few minutes to see if the fault is corrected If not press Start Pause then check the drain hose for blockage Press Start Pause to continue wash If problem remains call Service The machine cannot do a wash Call Service Beeping 5 secs in every 10 secs Control panel ...

Page 32: ...ng off If water is pouring onto the floor turn both wall taps OFF Wait a few minutes to see if fault is corrected if not call Service Water not draining correctly The drain pump will switch off and on repeatedly to clear any blockage Wait a few minutes to see if the fault is corrected If not press Start Pause then check the drain hose for blockage Press Start Pause to continue wash If problem rema...

Page 33: ...P No 119 372 700 ...

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