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6
If you have a problem with the oven or the grill, check the table below. You may be able
to solve the problem and this will save you from paying for a service call. You will have to
pay for a service call even in the warranty period if the problem is one listed in the table.
Note: Only an authorised technician should carry out servicing.
When you need information about your cooker, a service or replacement parts, look
at the data plate which you can see when the grill door is open. Tell the service
agent the Model Number and the Serial Number.
S O LV I N G P R O B L E M S
Note: In the event of a power failure the hotplate burners may still be lit with a handheld igniter
and used. Take care to avoid letting unburnt gas flow for more than 5 seconds when attempting to
light the burner.
Problem
Oven or grill not
working
Note: If the household fuse continues to blow, call the Service Centre.
Oven not heating enough
Light and fans on continuously
Oven not working
Note: If the household fuse continues to blow, call the Service Centre.
Oven light not working
Note: If the household fuse continues to blow, call the Service Centre.
Cooker smoking when
first used
Too much condensation
building up when baking
Smells when first using oven
Timer flashing
Door can not be replaced
after removal
Gas hotplates not working
Possible causes
• Power not turned on
• Household fuse blown
• Controls incorrectly set
• Circuit breaker tripped
• Clock not set
• Foil or trays on bottom of oven
• Timer not in manual mode
• Timer not in manual mode
• Household fuse is blown
• Household fuse blown
• Circuit breaker tripped
• Lamp blown or loose in socket
• Protective oils being removed
• Too much water used when cooking
• Power failure or interruption
• Stirrup not engaged properly
• Knob not held in for at least
5 seconds
• Power not turned on at appliance
• Household fuse has blown or power
supply is turned off
• Gas is off
• Burner parts or spark plugs are wet
or dirty
What to do
• Switch on electricity
• Check fuses
• Reset controls
• Check circuit breaker
• Set time of day on the timer
• Remove foil or trays
• Set timer to manual mode
• Set timer to manual mode
• Check fuses
• Check fuses
• Check circuit breaker
• Replace or tighten globe
• Turn grill on high for 30 mins
and then the oven on 180
o
C
for 4-8 hours
• Reduce amount of water
• Leave oven door open
after cooking
• This is normal
• Reset time of day
• Replace door following the
instructions in this manual
• Hold knob in for required
amount of time
• Switch on electricity
• Check fuses
• Check gas is supplied to the
cooker
• Clean and dry burners or spark
plugs
