© ElectroCraft 2018
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CPP-A12V80A-SA-USB Technical Reference
1.7 Checking Product on Delivery
When your package arrives, inspect the shipping box and the unit carefully, and save ALL packing
materials. Compare the packing slip against all items included in the shipping box. Any shortages or
other inspection problems should be reported to ElectroCraft immediately.
The following procedure is used to check products upon delivery. Check the following items when your
CPP-A12V80A-SA-USB is delivered.
•
Verify that the model number marked on the nameplate of the drive(s) is the correct model
ordered.
•
Check the overall appearance. Check for damage or scratches that may have occurred during
shipping.
If any damage is noted, or if the unit is the wrong type, contact your ElectroCraft sales representative
immediately.
Your CPP-A12V80A-SA-USB has arrived carefully packaged from ElectroCraft, in an antistatic bag. As
you unseal this bag, inspect the contents carefully. There should not be any loose or damaged parts
inside.
Never attempt to operate or power-up the drive if there is any visible external damage or if there are loose
materials inside the chassis. While unpacking, if you discover any loose or damaged parts, notify
ElectroCraft within two working days.
ElectroCraft recommends that all packing materials be saved in the event that the drive needs to be
returned. Always place the drive in the same antistatic bag used in the original shipment. Anti-static filler
material should always be placed around the drive so that it cannot shift inside the box. Extreme care
should be exercised when placing packing material around all external connectors to prevent mechanical
stress damage.
All material to be returned to ElectroCraft must have a Return Material Authorization (RMA) tracking
number assigned before shipment. This can be obtained by contacting ElectroCraft. Any product
returned without this number will be rejected by ElectroCraft.
Always insure your shipment for the proper replacement value of its contents. ElectroCraft will not
assume responsibility for any returned goods that have been damaged outside of our factory because of
improper packaging or handling. All goods shipped to ElectroCraft must be shipped FREIGHT PREPAID.
