background image

         

           2. Match the error code on the vacuum display to the table below to help you solve it.

           
           
         

1.There is a sticker on the trailing bar, so it is
easy to put together and take apart.
2.The mop can be dry or wet when used.

           
         

Cleaning the Mop

Tips: 1. If the cleaner stops working, it will emit the alarm sound “di di”.

 

- 18 -

6.Potential Faults

6.1 Alarm and Prompt Facility 

6.2 Processing Methods

 

Fault
Code

Faults performance

Reason

Solution

Tips

1. There's something 
blocking or covering the 
sensor window.
2. Blocked on the step.

Fault in the ground 
detection sensors.

1.Clean the ground detection
   sensors.
2.Take out the cleaner.

Clean the ground 
detection sensors 
regularly.

1.The main brush is blocked. 
2.Hairs or strips of cloth from 
the brush

1.The cleaner can not work 
2.It can not charge automa-
   tically.

1.The wheels are blocked 

2. Hairs and strips of cloth 
have got entangled in the 
main brush.

There is poor contact 
between the brush 
and the floor, causing
the motor to not work properly

 

Check the left and right wheels,
clean the entanglement on the 
left and right wheels.

Clean the wheels 
regularly. 

Check and clean the main 
brush.       

Clean the main brush
regularly.

Battery power is low.

1. The cleaner changes the 
charging mode automatically.
2.charge the machine manually. 

Fault detected in the 
left or right wheels.

The battery power is 
exhausted, it can not
get back to the charg
-ing station.

 

00:01

00:02

00:03

00:04

 

1.Install the dust box
2.Check whether the dust box 
is installed properly.

00:05

No.

1

Faults

Solution

the cleaner works 
backwards all the time

2

The cleaner does not work

1. Avoid the cleaner working in the strong bright environment.

 

2. Avoid using the cleaner on black carpet.
3. Check whether the ground detection sensors are covered by dust or 
other objects. If so, clean them away with a dry cloth.

1. Check whether the power switch is on and the power indicator is on. 
2. Check whether the cleaner has enough power, if not, please charge the 
machine.

 

  

1.No dust box in the 
   machine 
2.Dust box not put back in 
properly.

 

Dust box

 

Summary of Contents for eiQ-C11E

Page 1: ...aner USER MANUAL Thank you for choosing electriQ Please read this user manual before using this robotic vacuum cleaner and keep it safe for future reference Visit our page www electriQ co uk for our e...

Page 2: ...h 5 6 Cleaning the Side Brush 5 7 Cleaning the Wheels 5 8 Cleaning the Left Wheel and Right Wheel 5 9 Cleaning the Sensors 5 10 Cleaning the Trailing Bar Assembly 6 1 Alarm and Prompt Facility 6 2 Pro...

Page 3: ...the original adaptor battery and charging station or else it will damage the machine making fires more likely to start through electric shocks or high voltages If you find that the main body and acces...

Page 4: ...harge the battery take it out and put it Do not leave any electrical cables in the way of a working robot as it can damage them Place the charging station and zone divider next to a wall and on a flat...

Page 5: ...ng environments Do not let children use the vacuum cleaner by themselves Packaging could cause suffocation so keep it away from children 1 3 Child Safety 1 4 About Battery 1 Only use the machine with...

Page 6: ...n Body 1piece There is a side brush and a filter assembled in the main body and another side brush and filter is inside The trailing bar assembly includes a mop that can be used directly Tips Zone div...

Page 7: ...tons Display Screen Ground Detection Sensors Handle Signal Window Charging Electrodes Trailing Bar Assembly Trailing Bar Assembly Mop Trailing Bar Wall Detection Sensors 06 Front Wheel Battery Pack Si...

Page 8: ...ner Caution Red White Black Insert the pin on the terminal Unplug the pin when pressing the snap joint 1 Loosen the screw a with screwdriver to unfold the battery cover 2 Take out the connector betwee...

Page 9: ...he charging station m m m 2 Insert the adaptor into the power socket side and another side in the charging station 3 Do not cover the signal window of the charging station otherwise the auto charging...

Page 10: ...ing time for each week day but the cleaning start time will be the same and you need to set the time day by day You can also choose the day of the week the cleaning will be initiated Notes Pressing bu...

Page 11: ...y charged You can also disable the FULL GO function press button until icon flashes press button then the screen will display then press AUTO button for 3 seconds to save the settings Full Go Function...

Page 12: ...HT When the vacuum is working or standing by press the power button one time to turn the machine off and the indicator light will go out When you press any button on the remote this indicator will bli...

Page 13: ...means the zone divider has turned off Sliding the button to Low Gear means that the power is on and the zone divider has a control range within 2 metres Sliding the button to Middle Gear means that t...

Page 14: ...d the room after it reaches a certain temperature Press the button and the LED decorative lamp will open or close The indicator will illuminate when the charging station is on When charging station co...

Page 15: ...aner please make sure you turn it off to save the battery 1 Before cleaning the main body please turn off the power switch and take out the power plug 2 Please wash the main body with water and neutra...

Page 16: ...th a clean brush note the fan assembly cannot be cleaned directly with water 4 Push the old filter out from the buckle and then replace with a new and clean one 3 If you find there is a lot of dust on...

Page 17: ...shown on the above photo clean every part of the middle bristle brush or middle rubber brush regulary 5 6 Cleaning the Side Brush 1 Take out the screw on the side brush with a screwdriver 2 Take out...

Page 18: ...n your home 5 8 Cleaning the Left Wheel and Right Wheel 1 Clean with a clean brush do not clean with water Tips Same as the tips comment above 5 7 Cleaning the Front Wheel 1 Pull out the front wheel w...

Page 19: ...the brush and the floor causing the motor to not work properly Check the left and right wheels clean the entanglement on the left and right wheels Clean the wheels regularly Check and clean the main b...

Page 20: ...supply directly into the robot zone divider zone divider The machine can not be charged when power is inserted directly into the robot body mode only lasts 3 5 minutes Technical Specifications Access...

Page 21: ...must be handled separately as special treatment is necessary Recycling facilities are now available for all customers at whi ch you can deposit your old electrical products Customers will be able to t...

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