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Page 15

 

SERVICE 

 

All service must be handled by an Authorised Service Center.  Warranty may 
be void if a non-authorized service representative does service.  Do not 

return the heater to your dealer, as they do not provide service. 

 

Before calling for assistance or service, please check the Troubleshooting 

section of this manual or call your dealer.  This may save you the cost of a 

service call.  If you still need help, follow the instructions below. 
 

Service can be obtained by calling Elecro Engineering Ltd:  01438 749474 

 

When asking for help or service please provide a detailed description of the 

problem, your heater’s complete model number and serial number, the 
purchase date and dealer purchased from.  This information will help us 

respond properly to your request. 

 

Keep a copy of the sales receipt showing the date of purchase.  

Proof of purchase will assure you of in-warranty service. 

 
 

 

Elecro Engineering Ltd. 

Unit 14 Leyden Road 

Stevenage 

Hertfordshire 
SG1 2BW 

 

Tel: (01438) 749474 

Fax (01438) 361329 

www.elecro.co.uk 

 

 

 
 

 

 
 
 

 

Summary of Contents for Swimming Pool Heat Pump

Page 1: ...Swimming Pool Heat Pump Owner s Installation Operations Manual 5005001B Version 2 02...

Page 2: ...p 6 Bonding 7 Water Chemistry Maintenance 8 Heat Pump Features 9 Heat Pump Operation 10 Control On Off 10 Pool Spa Modes 10 Changing Set Point Temperature 11 Heater Running Time 11 Keypad Lockout 11 D...

Page 3: ...c resistance heater does it can heat your swimming pool or spa for up to 80 less cost than these other less efficient methods As with all pool heating methods you are advised to utilize a pool cover a...

Page 4: ...please take a moment and jot down the following information If you should ever need to call us for service or a question we will need this information Model Number ___________________________________...

Page 5: ...d through the evaporator coil and discharged through the top grill At least 4 feet clearance should be allowed above the unit for unrestricted air discharge The unit must not be installed under a porc...

Page 6: ...excessive pump head pressure is not indicated The recommended flow rate is 50 gpm through the heater For questions on multiple heater installations please contact our engineering department Multiple...

Page 7: ...equipment On some older pools this substructure bond wire may not exist In this case a 6 to 8 ft copper rod must be driven into the ground near the pool equipment and all electrical and metal compone...

Page 8: ...7 8 1 time per week Chlorine Concentration 1 0 to 3 PPM 1 time every 2 to 3 days Total Alkalinity 80 to 120 PPM 1 time every 2 to 3 weeks Total Dissolved Solids Below 2400 PPM 1 time per month Calcium...

Page 9: ...abilities ULTRA QUIET The unit is equipped with a low RPM fan motor in combination with a deep drawn venturi to ensure whisper quiet operation HIGH EFFICIENCY The heat pump utilizes the latest in comp...

Page 10: ...e two settings with the POOL SPA button located on the control When power is applied to the control it will turn on in the previous mode whether it is Pool Heat or Spa Heat When water is flowing throu...

Page 11: ...When you first run your heater it may need to run continuously for 24 to 48 hours to get the pool up to the desired temperature KEYPAD LOCKOUT While in any mode the user can lockout the keypad by pre...

Page 12: ...y build up Keep the drain holes in the base free of debris to assure proper condensate drainage Your heat pump s cabinet is made from a maintenance free rust free plastic that is UV resistant It will...

Page 13: ...TION POSSIBLE CAUSE POSSIBLE SOLUTION Control Display Blank No power supply to heater Tripped breaker or blown fuse Control failure Reset breaker Replace fuse If problem persists call factory for serv...

Page 14: ...Water sensor malfunction or not connected Call factory for service Pool is heating slowly or not getting up to temperature Low or restricted water flow through the heater Leak in plumbing allowing ai...

Page 15: ...eed help follow the instructions below Service can be obtained by calling Elecro Engineering Ltd 01438 749474 When asking for help or service please provide a detailed description of the problem your...

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