elddis XPLORE Owner'S Handbook Manual Download

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19-2

CHANGE OF OWNERSHIP

Summary of Contents for XPLORE

Page 1: ...k and we therefore reserve the right to alter specifications and materials as conditions demand Retailers are independent of the manufacturer and have absolutely no authority to bind the manufacturer by any express or implied undertaking or representation The Explorer Group Limited Delves Lane Consett Co Durham DH8 7PE Telephone 01207 699000 Facsimile 01207 699001 www explorer group co uk Issue 1 ...

Page 2: ...stems 6 1 Generator Charger 6 1 Electricity Mains Supply 6 1 Connecting To Mains Supply On Arrival at Site 6 1 Disconnecting Mains Supply When Leaving Site 6 2 Overseas Electrical Connection 6 2 Gas Safety Advice 6 3 Facts about LPG 6 3 Awning Spaces LPG and Appliance Exhaust 6 3 LPG Gas System 6 3 Gas Supply 6 4 Connection 6 4 Changing a Gas Cylinder 6 4 Gas Regulator 6 4 High Pressure Gas Hoses ...

Page 3: ...3 Connectivity Option Only 8 44 Teleco TV Aerial 8 44 How to use your TV Aerial 8 46 Al Ko Trailer Control Option 8 48 SECURITY 9 1 Caravan Theft 9 1 Tracker Retrieve 9 1 CRIS The Caravan Registration and Identification Scheme 9 1 Al Ko Secure Wheel Lock Option 9 2 Window Etching Chassis Marking 9 4 Electronic Tagging 9 4 CARE OF YOUR CARAVAN 10 1 Exterior Cleaning 10 1 Acrylic Windows 10 1 Care I...

Page 4: ...Insulation 13 1 Front Panel and Gas Bottle Locker Door 13 1 Awning Channel 13 1 EQUIPMENT LIST 14 1 Xplore Range 14 1 WIRING DIAGRAM XPLORE 15 1 Road Lights Xplore 15 2 GENERAL QUESTIONS 16 1 GLOSSARY 17 1 SERVICE DOCUMENTS 18 1 NOTIFICATION OF CHANGE OF OWNERSHIP 19 1 NOTIFICATION OF CHANGE TO NAME AND ADDRESS 20 1 USEFUL ADDRESSES 21 1 INDEX 22 1 ...

Page 5: ...CONTENTS 4 CONTENTS ...

Page 6: ...is altered or modified in such a way that would adversely affect the reliability Please note It is a condition of your warranty that the caravan must have an annual service carried out by an Xplore approved Retailer Service Centre or NCC Approved workshop or NCC equivalent standard as set out in this handbook and a record is kept Pages are provided in the back of this guide for your assistance An ...

Page 7: ...1 2 INTRODUCTION ...

Page 8: ...he interest of safety replacement parts for an appliance should conform to the appliance manufacturer s specifications and must be fitted by them or an authorised agent ix It is recommended that you provide a dry powder fire extinguisher complying with ISO 7165 of at least 1KG capacity by the exit door and a fire blanket next to the cooker Ensure you read the advice to occupier label fitted to you...

Page 9: ...h level and a ventilator at low level within a bed box or under the fixed bed Gas Dispersal Holes All appliances and gas taps have a gas dispersal hole nearby It is essential that these are not blocked or made ineffective Petrol Diesel Fumes The fitting of a tail pipe to your exhaust will reduce the possibility of fumes entering your caravan through the front fixed ventilation points FIRE SAFETY F...

Page 10: ... 10N 50 L is the body length of the caravan in meters N is the number of berths 50 is for normal equipment carried in the caravan a sample list is given below Kettle 0 5kgs Bed linen 6kgs Crockery 5kgs Saucepans 3kgs Wastemaster 6kgs Aquaroll empty 5kgs Waste bin 1kg Cutlery 2kgs Toilet fluid etc 2 5kgs Battery 25kgs Optional equipment payload OEP This is an amount of weight provided by us for fac...

Page 11: ...2 4 GENERAL SAFETY ...

Page 12: ...cure the jockey wheel and the four corner steadies with the brace provided before entering the caravan This will ensure that the caravan does not tip up when you are inside Please note Corner steadies should not be used as a jacking or levelling device Internal Loading Checks When loading your caravan it is advisable to i Distribute items evenly over the axle and as low as possible to optimise roa...

Page 13: ...aravan s hitch Use of the caravan handbrake is advised Extreme caution should be taken if manoeuvring the caravan down hill or on wet slippery surfaces vi Make sure the jockey wheel height is sufficient for the hitch head to clear the towing vehicles tow ball v Manoeuvre the hitch head over the tow ball and lower the jockey wheel using the winding handle until the hitch head opening sits comfortab...

Page 14: ...oupling can be made easier by using the jockey wheel to assist lifting The friction pads are pressed against the towball and hence generate a stabilising damping force These pads are therefore subject to wear over time however they will have a long service life circa 30 000 Miles provided they are well maintained and kept free of grease dirt Fig 5 Checking the efficiency of the left right friction...

Page 15: ...Caravan or fit the AL KO manoeuvring handle to your jockey wheel available separately 1 During opening or closing the AKS must only be operated by one person 2 Press stabiliser lever down by hand force only DO NOT use your foot or an extension bar this will damage the components Fig 6 3 When opening or closing the stabiliser lever please ensure your hand does not touch the coupling handle you may ...

Page 16: ...ent cable length then the cable should pass around the base of the tow ball and then be clipped back on itself Detachable tow bar systems Vehicles with a detachable tow bar system may have a securing point provided on the tow bar assembly This securing point should be part of the towbar assembly fitted to the tow vehicle but this securing point may not be large enough to allow the spring clip type...

Page 17: ...3 6 PREPARING FOR THE ROAD ...

Page 18: ...limit is reduced to 60mph SETTING OFF i Pull away smoothly in the towing vehicle Allow more engine speed to produce the power to move the additional weight of the caravan ii Avoid wear and tear on the clutch and transmission by taking extra care not to ride the clutch iii Change gears smoothly Try not to jerk the clutch CARAVAN HANDLING i Allow for the caravan being wider than the car Ensure you h...

Page 19: ... would carry the load that the caravan was designed to carry Note that it may be possible to increase the maximum technically permissible laden mass MTPLM of the caravan depending on the capacity of the chassis but it is essential that the tyres are checked to verify that they are suitable for the extra loading if this option is taken If their loading capacity is less than the rating necessary for...

Page 20: ...l up the ramp and the other should indicate when the spirit level bubble is in the middle Whichever method you use and once level i Apply the caravan handbrake and chock the caravan wheel if necessary ii Lower the jockey wheel to ground level before unhitching See index uncoupling iii If necessary use a load spreader such as a big foot or alternative suitable device You should then park your car u...

Page 21: ...an without first lowering the four corner steadies with the brace provided Corner steadies should not be used as a jack Take care not to lift the caravan wheels ENTERING AND EXITING THE CARAVAN Due to the height to the entrance door it is strongly recommended that you use a step to enter and exit your caravan A suitable step is provided with your caravan and can be found within your kit box Please...

Page 22: ...S SUPPLY Your caravan s main electrical installation is designed to run on 230V at 50 hertz AC supply CONNECTING TO MAINS SUPPLY ON ARRIVAL AT SITE Before connecting the caravan installation to the mains supply check that i The mains supply is suitable for your installation and appliances i e whether it is AC or DC and whether it is at the correct voltage and frequency ii Your caravan is properly ...

Page 23: ...e caravan and store the cable in an appropriate locker OVERSEAS ELECTRICAL CONNECTION Please Note Connection to a mains voltage supply OVERSEAS requires particular attention Care must be taken when connecting supplies abroad since the supplies can be of REVERSE POLARITY The significance of REVERSE POLARITY is that when equipment is switched off it may not be electrically isolated The only certain ...

Page 24: ... all times LPG GAS SYSTEM Xplore do not recommend the use of any external cylinders All cylinders in use should be within the gas locker provided If you wish to utilise a larger cylinder and have this outside the gas locker then the connecting hose must not exceed 750mm It is recommended that no flammable material is stored or placed within 300mm of any open flame You are advised not to use any ad...

Page 25: ...y strain WARNING If cylinders other than those recommended are used ensure that the cylinders are adequately supported do not block ventilation openings and cannot cause damage to fixtures and fittings located in the compartment Gas Regulator Your new Xplore caravan has been fitted with a fully approved gas regulator designed to operate at a gas pressure of 30Mbar Your regulator is fitted with a t...

Page 26: ...ash after 1 3 seconds Fig 2 Step 2 Open the tap and the pump should start there maybe a short delay Step 3 After approximately 30 seconds turn off the tap Step 4 After approximately 10 seconds the pump should still be running press the calibration button again Fig 1 Step 5 The LED should turn solid green and the pump will stop after approximately 10 seconds The green LED should turn off and blink ...

Page 27: ...s as necessary Replacement components are available in service kits from dealers For information on replacement parts and service kits please visit www whalepumps com Helpful Hints Note If at any stage the user experiences less than optimum performance from the Whale Watermaster IC recalibrate the system as per steps outlined above To obtain efficient running and maximum pump life ensure the follo...

Page 28: ... see calibration section of the installation section c If pump motor runs steadily and does not stop after 30 40 seconds Check all connections in pipework Recalibrate the system Diagnostic Codes To aid with troubleshooting the LED on the back of the Watermaster IC has a number of different flash codes as described in the table below LED State Description Green Constant On Tap open pump running Gre...

Page 29: ...6 8 GETTING STARTED ...

Page 30: ... and may damage a battery Discharged dead batteries are prone to freezing in cold temperatures For peak performance never let a battery sit discharged for long periods of time Over discharged batteries are permanently damaged and need to be replaced Note Do not over discharge the battery One of the most common causes of battery failure is when the battery is discharged below the recommended level ...

Page 31: ...s hook up point provides a maximum output of 10 amps and on some continental sites the available output may be as low as 5 amps If your loading exceeds the site supply it may trip the site circuit breaker Please check the available mains output with your site operator The following items need to be added together if used simultaneously 230V mains equipment typical consumption figures Refrigerator ...

Page 32: ...7 3 ELECTRICAL SYSTEM MAINS UNIT XPLORE ...

Page 33: ...7 4 ELECTRICAL SYSTEM ...

Page 34: ...ease ensure that the gas bottle is connected securely to the caravan s regulator via a high pressure gas hose and the bottle valve is in the on position Also ensure the appliance isolation valves are in the on position as shown in the gas system section Please Note Before attempting to use any electrical appliance ensure that you have connected the mains connection cable to a mains hook up and tha...

Page 35: ...r to lighting the grill Never adjust the heat deflector position without using hand protection ie oven gloves When cooking always ensure young children are kept away Using the Oven 1 Ensure gas supply is connected and turned on 2 Open door push in the control knob and turn anti clockwise to gas mark 9 3 Light burner with match keeping the control knob held in for 10 15 seconds for models with spar...

Page 36: ...he off position when finished DO NOT allow children near the cooker when in use Turn pan handles away from the front so that they cannot be caught accidentally DO NOT allow fats or oils to build up in the oven trays or base DO NOT use abrasive cleaners or powders that will scratch the surface of the appliance DO NOT under any circumstances use the oven as a space heater DO NOT put heavy objects in...

Page 37: ...en pans as these may cause instability The lid must be opened fully prior to using the hotplate burners 1 Ensure gas cylinder supply is connected and turned on In the event of a gas smell turn off at gas cylinder mains and contact supplier 2 Flame supervision Each burner is controlled individually and is monitored by a thermocouple probe In the event of the burner flames being accidentally extingu...

Page 38: ... the introduction of food DO clean the appliance regularly DO remove spills as soon as they occur DO check that controls are in the off position when finished DO NOT allow children near the appliance when in use Turn pan handles away from the front so that they cannot be caught accidentally DO NOT allow fats or oils to build up in the base of the hotplate DO NOT use abrasive cleaners or powders th...

Page 39: ...ow the door seal to come into contact with oil or grease Maintenance In compliance with the applicable regulations please note that the gas unit and the connected ventilation ducts must be checked by authorised technical personnel after first use and after every other year for compliance with the European Standard EN 1949 A test certificate has to be issued It is the user s responsibility to arran...

Page 40: ...operation Select Gas by pressing button 3 Set temperature step by pressing button 6 MES appliances manual energy selection Electrical operation To start the refrigerator press button 1 for 2 seconds The refrigerator starts with the last selected type of energy 230V operaton Press button 2 12V operation Press button 4 Gas operation Gas operation Press button 3 The ignition process is activated auto...

Page 41: ...TION As a basic rule shut and lock the refrigerator before you start your journey Open the door by pressing the locking button and pull open Fig 6 Shut the door again by pushing it to close The snapping into the lock can be heard While the vehicle is parked the locking hook may be fixed to facilitate opening of the door Fastening and releasing the door lock when parking the vehicle If the vehicle ...

Page 42: ... wrapped in aluminium foil or similar and stored separately from each other in order to prevent drying out or odours Allow foods that have been warmed up to cool down before storing Avoid storing products in the refrigerator that could emit volatile flammable gases Do not expose the refrigerator to direct sunlight Please bear in mind that the temperature inside a closed vehicle increases sharply i...

Page 43: ...en overnight At night the refrigerator has less work to do and the unit has more reserves WARNING Only use drinking water Defrosting As time goes by frost builds up on the fins inside the refrigerator A layer of frost thicker on one side may occur and does not represent a malfunction When this layer of frost is about 3mm thick the refrigerator should be defrosted Switch off the refrigerator as des...

Page 44: ...r similar 2 When the ambient temperature falls below 8 C the optional winter covers should be fitted This protects the unit from excessively cold air TIP It is also recommended that the winter cover should be used when the vehicle is taken out of service for an extended period of time 3 Affix the cover and fasten it Winter operation ...

Page 45: ...ite See the Troubleshooting Guide for gas lockout resetting If gas ignition is not satisfactory the below symbol will light red to indicate a fault See the Troubleshooting Guide for identifying and clearing a fault Electric Operation The Space Heater is equipped with 3 electric power settings 500W 1000W 2000W 500W To select 500W press the space heater function button until the 500W s illuminated 1...

Page 46: ...Time Setting When using the Space Heater at night time Whale recommends that you select 500W and set the temperature light to above the Moon icon Maintenance The outside of the Space Heater does not normally require cleaning If the surface needs cleaned you must isolate the electric supplies and wipe down with a soft damp cloth only Do not use abrasive cleaning agents Allow to fully dry before rec...

Page 47: ...escribed below 3 Low High Voltage Supply When measured at the Space Heater minimum operating voltage is 10 V d c and maximum operating voltage is 15 V d c Check battery voltage at the Space Heater if voltage is between 10 V d c and 15 V d c check connections between the Space Heater and the battery Clear lockout as described below 4 Combustion Air Fault Check combustion air inlet and exhaust flues...

Page 48: ... successful If there is air in the gas supply line it may take a few attempts for the gas to ignite See the troubleshooting guide for gas lockout resetting If gas ignition is not satisfactory the below symbol will light red to indicate a fault See the troubleshooting guide for identifying and clearing a fault Electric Operation The Water Heater is equipped with 2 electric power settings 750W 1500W...

Page 49: ...rds The outside of the Water Heater should not normally require cleaning If the surface needs cleaned you must isolate the electric supplies and wipe down with a soft damp cloth only Do not use abrasive cleaning agents If descaling of the Water heater is required this can be done by using Kettle Clear or an equivalent product You must fully rinse through with clean water afterwards Servicing Whale...

Page 50: ... allow the Space Heater to cool before clearing the lockout as described below 3 Low High Voltage Supply When measured at the Space Heater minimum operating voltage is 10 V d c and maximum operating voltage is 15 V d c Check battery voltage at the Space Heater if voltage is between 10 V d c and 15 V d c check connections between the Space Heater and the battery Clear lockout as described below 4 O...

Page 51: ...or reduction in battery voltage between sites do not affect your water flow It also protects and prolongs the life of your pump by automatically shutting off if your water container runs dry Please note that caravan water systems and domestic water systems differ Please exercise caution when using the hot water supply It is possible to get unmixed hot water when the tap or shower is initially open...

Page 52: ...ontainer as air must be able to enter the container to replace the water as it is pumped out Step Four Switch on 12 Volt supply at control panel isolator switch The pump should start to run Step Five Open one cold tap Whale recommend the shower Step Six After trapped air has been expelled water will flow from the tap Step Seven When air has been expelled turn off the tap The pump will turn off aft...

Page 53: ...start there may be a short delay Step 4 After approximately 10 seconds the pump should still be running press and hold the calibration button again until the LED turns solid green and the pump will stop after approximately 10 seconds Step 5 The green LED should turn off and blink briefly every 5 seconds The system is now calibrated Watermaster IC is now installed and ready for use During normal us...

Page 54: ...ooting the green calibration light on the back of the Watermaster IC has a number of flash codes as described in the table below Part Number Description Spare Parts Available Separately GP1652 Whale Watermaster High Flow Pump Only EP1612 Whale Watermaster Pump with Easi PushTM Plug EP1632 Whale Watermaster IC Kit includes IC Unit and High Flow Pump Green Calibration Light Description Fast Flash le...

Page 55: ...n unauthorised modification or misuse of this product This product is designed for use with freshwater If it is intended for use with any other liquid it is the user s responsibility to ensure that the materials are fully compatible with the liquids to be used and that a system of safe working practice is applied to installation use and maintenance Ensure that the system is fully drained before st...

Page 56: ...ufficient water in the container Ensure maximum pumping period is not more than 15 minutes continuous operation Ensure all hose connections are firm and watertight Ensure the power supply is adequate Low performance could result from a weak battery or reduced voltage due to undersized wiring we recommend wiring should be a minimum thickness of 2 5mm Keep o rings well lubricated to make the connect...

Page 57: ...r warranty Contact retailer and replace pump Check all connections in pipework Check Watermaster IC Calibration Pump will not run Watermaster IC has detected no water The pump cycles on off with all taps and shower closed Runs continuously and does not stop after 30 seconds Winterising Your water system must be drained while not in use For details of how to drain your water system for winter pleas...

Page 58: ... sure that it is firmly closed The oven door can be opened at any time during operation by pushing the door open button The oven will automatically shut off To restart the oven close the door and then push the START button The oven automatically cooks on full power unless set to a lower power level The display will show 0 when the oven is plugged in press and hold Eco button until display is turne...

Page 59: ... sound the alarm if particles of combustion are still present The HUSH feature can be used repeatedly until the air has been cleared of the condition causing the alarm Note Dense smoke will override the hush control feature and sound a continuous alarm CAUTION Before using the alarm hush feature identify the source of the smoke and be certain a safe condition exists Flashing LED Light This smoke a...

Page 60: ...e smoke alarm is powered by a 9V battery A fresh battery should last for one year under normal operating conditions This alarm has a low battery monitor circuit which will cause the alarm to chirp approximately every 30 40 seconds for a minimum of seven days when the battery gets low Replace the battery when this condition occurs Note Use only the following 9 volt batteries for smoke alarm battery...

Page 61: ...es Replace batteries as the red LED flashes soon as possible Alarm chirps twice every 30 seconds and End of life of the alarm Replace the alarm the red LED flashes twice Alarm chirps every 30 seconds and red Fault Replace the alarm LED flashes every 30 seconds Red LED on and constant tone Malfunction Replace the alarm Loud continuous alarm with the red LED Dangerous levels of CO Follow emergency h...

Page 62: ...t has reached its end of life A replacement needs to be purchased Carbon Monoxide Alarm Procedure What to do if your alarm sounds If alarm sounds 4 loud audible pulses followed by a pause for 5 seconds Immediately move to fresh air outdoors or by an open door window Do a head count to check that all persons are accounted for Do not re enter the caravan nor move away from the open door window until...

Page 63: ...rrect dosage of Thetford toilet fluid see product label into the holding tank This avoids unpleasant smells and keeps the inside of the tank clean Next add approximately 2 litres of water enough to ensure that the bottom of the Waste Holding Tank is covered Far more information on Thetford toilet fluids see last page of this manual Screw the cap back onto the emptying spout and turn back to its or...

Page 64: ...lush water tank g Rotating Emptying Spout h Automatic Pressure Release Vent i Sliding Cover j Removable Mechanism k Vent Plunger l Pull out Handle m Wheels n Blade Openener o Access Door to Waste Holding Tank Optional Features p Electric Blade q Automatic Ventilator r Waste Pump Out System s Waste Holding Tank Multi Level Indicator t Flush Water Tank Level Indicator only if toilet has its own flus...

Page 65: ...n flush water tank When the Flush Water Tank Level Indicator lights up refill the flush water tank as only about 1 5 litres of water is left in the tank which is sufficient for approximately 2 flushes Emptying The Waste Holding Tank has a capacity of 18 litres and requires emptying when the red light LED on the toilet control display lights up when the Waste Holding Tank only has capacity for appr...

Page 66: ... bowl Flush the toilet bowl with water and wipe down the rest of the toilet with a damp cloth Clean seat and lid The seat and lid can easily be removed Lift the seat and lid assembly and pull the round pins inside the assembly outwards from the pin holes After cleaning replace the seat and lid by positioning the round pins in front of the pin holes and push the lid and seat downwards To keep your ...

Page 67: ...tors is not recommended Storage It is important that you follow the instructions below if you do not expect to use your Thetford toilet for a long winter period Activate the Control Panel by pressing the flush button Open the blade and press the flush button until water stops flowing into the bowl Close the blade Open the access door on the outside of your caravan and empty the Waste Holding Tank ...

Page 68: ...ptying the waste tank may require additional toilet fluid Use only Thetford toilet fluid to achieve the best results CAUTIONS Never add toilet fluid directly into toilet bowl Do not use strong household detergents or cleaners that contain chlorine solvents or acid contents High Altitude and Hot Weather Use with large temperature differences and changing heights during towing over pressure can star...

Page 69: ...8 36 HOW TO USE YOUR CARAVAN S EQUIPMENT ...

Page 70: ... ii Whilst depressed slide the bar to the desired position and locate into the stops provided Fig 3 BLINDS FLYSCREENS Blinds i Pull blind down by its centre catch Do not pull down by one side of the blind This will inevitably lead to problems ii Do not allow blinds to spring back freely Always control them by hand Flyscreens i To operate the flyscreen either pull the screen fully down fully up or ...

Page 71: ...vate the pump and allow water to flow simultaneously To adjust the temperature swivel the lever to the left to increase the temperature and to the right to reduce the temperature WARNING The water temperature could be very high so do not lift the lever with the tap turned to the full left position CAUTION For winter storage and to prevent frost damage the tap swivel must be left in the centre up p...

Page 72: ...thin the shower room To lock the door push the small lever down identified in the drawing as A then to unlock push this lever back to the original position Operation from outside the shower room To open and close the door push the lever down If the door is locked and needs to be opened it can be opened by inserting a coin into the lower slot identified in the drawing B and turning the slot Other I...

Page 73: ...n the door and prevent it from opening in transit Pulling the handle towards you with moderate force is sufficient to open the locker door and hold it in the open position SLIDING DOORS The room divider should be held in place during transit by the use of the strap with the stud fastening When stationary the room divider can be held shut by contact between a metal plate and magnet BED MAKE UP Para...

Page 74: ...extended by the use of the locking mechanism which can be found under this seat Pull the slats forward then turn the locking plate to be in the direction down the caravan see fig 1 in order to secure the front seat in place This will prevent the slats from going back into the front seat and increase the seated area Please ensure you return the locking plate to its normal position see fig 2 if you ...

Page 75: ...nks are not suitable for children under 6 years old without supervision The following step by step guide illustrates how to assemble the bunk bed 1 Pull the top edge of the bunk towards you 2 3 With your left hand on the bottom edge lift upwards and towards you while your right hand keeps the bunk steady 1 2 3 4 5 As the left hand passes the pivot point allow the right hand to slowly lower the bun...

Page 76: ... being lowered Next lower the bunk with care into the position shown in Figure 2 Once in place put both of the bolts into the closed position to secure the bunk from any unintentional folding As shown in Figure 3 Fig 1 Fig 3 Fig 2 Finally before using the bunk lift both the safety flaps into upright position as shown in Figure 4 also attach the provided ladder to the fixed brackets also shown in F...

Page 77: ...e refer to the instruction manuals provided in your owners information pack TELECO TV AERIAL Connection to the Amplifier Connect the lead exiting from the pole to the ANT input of the amplifier Connect with the relevant lead the TV connector of the amplifier with the television Connect the amplifier to a 220V power socket or a battery making sure you do not invert the and terminals Fig 1 Operating...

Page 78: ...e slowly until the image is perfect Instructions for the Reception of Horizontal or Vertical Polarity Signals This antenna can be positioned both horizontally and vertically by simply turning the knob at the bottom of the mast By turning the knob fully left hand the antenna shifts to the horizontal position by turning it right hand the antenna shifts to the vertical position Fig 1 Fig 2 With batte...

Page 79: ...you have any problems undertaking this task please refer to your TV manual TROUBLESHOOTING GUIDE Check aerial radio fuse If there is no power check the 5 amp fuse located within the PDU marked radio is in working order Check TV monitor Check the TV is working correctly by ensuring that the channels tune in correctly in your home If the TV does not pick up the expected number of channels we would r...

Page 80: ...tc Understand digital signals Digital signals have what the industry calls the Cliff effect The Cliff effect is either you have a picture or not within a very small difference of signal strength This happens with both weak and strong signals Troubleshooting guide Checklist Action or X Check aerial fuse Connect aerial and power Check the power is on Tune in TV and choose transmitter Check TV monito...

Page 81: ...e a number of errors that the ATC logs and some are self repairable by the customer but some will require the ATC to be monitored by the diagnostic equipment that is available and the AL KO service engineers are trained to use Display ATC Condition Diagnosis What to do Outcome Status Colour Green ATC Active Everything OK Green Flashing ATC Active Self test Drive forward Green Ready for incomplete ...

Page 82: ...ter Dealership name from dropdown menu Enter customer details including email address Confirmation sent to customer email One year subscription will begin TRACKER will contact customer towards the end of the one year subscription period with the options available or call TRACKER directly on 0870 606 1269 CRIS THE CARAVAN REGISTRATION AND IDENTIFICATION SCHEME CriS is the Central Registration Ident...

Page 83: ...ce Keep the lock set and registration card separate from the keys The lock parts and key do not have a registration number therefore keep the registration card in a safe place Caravans with twin axles have two locks keep each lock set in a separate place The sets are not interchangeable Note Read the operating instructions and act in accordance with them Keep the operating instructions for general...

Page 84: ...9 3 SECURITY Fig 1 Fig 2 Fig 3 Fig 4 Fig 5 Fig 6 Fig 7 Fig 8 Fig 9 Fig 10 ...

Page 85: ...rshot GU11 9FS Telephone 0203 2821000 Spare windows labels can be found in your owners information pack for use if you ever need to order a replacement window ELECTRONIC TAGGING In conjunction with the CriS registration scheme all Xplore touring caravans are electronically tagged during manufacture for added security and to ease vehicle identification The security tag containing the individual ide...

Page 86: ...etergents or proprietary cleaning fluids be used Wash the window again using only cold water and dry off with chamois leather Please note Should scratches appear on the acrylic windows these can often be removed with an acrylic polish i e ICI Perspex polish Gentle polishing with a liquid metal polish i e Brasso may also have the desired effect consult your retailer BEFORE attempting to remove any ...

Page 87: ...arpet looking good for longer Vacuum your carpet frequently from new If the carpet is heavily used every day then it is better vacuumed every day However for most people vacuuming 3 4 times a week is sufficient If the carpet has a cut pile then an upright vacuum cleaner is better suited to remove soiling and keeping the pile aligned The appearance is better maintained if the carpet is vacuumed lea...

Page 88: ...pholstery brush on the upholstery never use any other type of brush to clean the upholstery as this may damage the pile Avoid detergents which may damage the fabric s protection Use a sponge or a clean white cloth but do not wash or rub the fabric Leave to dry in normal conditions These actions will not affect the Fire Retardent treatment of the fabric Heavy soiling will require professional clean...

Page 89: ...terilising solution and allowed to stand for the recommended contact time e g Milton for 15 minutes iv The solution should be emptied from the container v The opening of any container should be cleaned thoroughly with an appropriate pre prepared wipe impregnated with a disinfectant sterilising solution vi External containers should be inverted whilst stored overnight if possible vii Containers mus...

Page 90: ...pump should turn off after a few seconds if it is a pressurised system PRE SEASON WATER SYSTEM PREPARATION Remain in your van after the pump has stopped and inspect all the taps and shower heads for leaks You may need to dry them down first to spot any leaks If there is access to the underside of the taps check for water leaks If you find a water leak check the following If there is a water leak c...

Page 91: ...set including the external shower if fitted and shake water out Open water heater drain valve and leave open User Tip Ensure the gas is turned off at the bottle Open on board tank drain valve if present and leave open Where grey waste tanks are fitted remove all sink plugs and open the drain tap User Tip Do not close the fridge door tightly leave ajar to prevent mildew forming Open any other drain...

Page 92: ...g storage Tyre Wear and Damage The legal requirements for tread depth on motor vehicle tyres apply also to caravans Similarly it is not permitted to mix cross ply and radial tyres on the same axle A redundant tyre must be replaced by one of the same size and construction Wheels should be changed round occasionally to equal wear and prolong the life of the tyres A tyre should be renewed if a bliste...

Page 93: ... this point as the final tightening should be done with a calibrated torque wrench The wheels of the caravan will not rotate during tightening as they are held rigid by the wheel hub brake unit x Raise the corner steadies xi Lower the caravan to the ground xii The wheel bolts should be tightened ensuring that the torque is applied evenly around the wheel Using a suitable torque wrench sequentially...

Page 94: ...he galvanised chassis should not be painted or subjected to any other protective treatment Should the galvanising become superficially damaged exposing the steel core this should be cleaned and treated with a cold galvanising spray obtainable from vehicle accessory outlets Damage to chassis members through impact etc must not be straightened or welded Damaged chassis members must be replaced Drill...

Page 95: ...el is fully raised and secure before commencing any journey Fig 1 1 2 Stabiliser Unit To operate the Stabiliser once coupled to the towball simple press the stabiliser lever down as far as it will go Fig 4 Item 2 Uncoupling Pull the stabiliser lever handle up as far as it will go open the coupling handle and lift the AKS 3004 from the towball With larger nose loads coupling and uncoupling can be m...

Page 96: ...sing the stabiliser lever please ensure your hand does not touch the coupling handle you may accidentally trap your fingers Fig 6 Noises whilst driving As a rule the friction pads of the AKS 3004 do not make a noise during driving Any clicking creaking or squeaking noises that do arise may be due to the following a Foreign bodies or dirt between the friction pad and tow ball b Dry operation of the...

Page 97: ...ed fully forward Fig 8 Release the handbrake to the fully off position If the handbrake will not go down the whole way because of the fairing or any other obstruction then the fairing must be cut away and or the obstruction removed to achieve this desired position It will not be possible to set up the braking system properly when the handbrake is not in the fully off position Fig 8 Jack up one sid...

Page 98: ...make contact it is possible the two lock nuts forward of the spring cylinder are incorrectly adjusted Loosen the nuts and adjust the brake rod as above Figs 8 10 Adjust the two locking nuts forward of the spring cylinder Fig 10 on some chassis a single Nyloc nut is used to give 1mm of clearance on the spring Fig 10 cylinder This cylinder the energy store for the handbrake operation must be able to...

Page 99: ...ion should be avoided Example Peas shingle loose gravel Care should be taken when traversing ramps or other obstacles in order to prevent damage to the caravan under gear When approaching such obstacles reduce towing speed appropriately Fig 11 Chassis Lubrication Points 1 Grease the drawbar in the area of the bellows 2 Grease the bearing bush through the grease nipples on the housing and the cartr...

Page 100: ...similar so that when the jacks are removed the wheels remain clear of the ground Lower the corner steadies to just site the caravan Cover the tyres to prevent deterioration Release the handbrake xi Security Lowering and locking the corner steadies and removing the wheels will reduce the risk of caravan theft CARAVAN COVERS Caravan covers may be used to protect your new Xplore touring caravan provi...

Page 101: ...11 2 STORAGE ...

Page 102: ...ngress damage for 10 years from the original date of purchase of a new product 6 years for subsequent owners from the 1st owners original date of purchase This applies to water ingress through any permanently sealed seam joints In order to comply with the terms of the above cover the following conditions must be met Reporting a fault In the unlikely event that you experience a problem with your ca...

Page 103: ...or from the place of repair is the responsibility of the owner The Policy is not retrospective and is applicable to 2012 model year caravans onwards No liability will be accepted for any consequential loss damage costs expenses or other claims for compensation arising which were not reasonably foreseeable by both parties when the caravan was originally purchased No liability will be accepted for d...

Page 104: ... jurisdiction of the courts of England For second owners the service in years 3 and 6 must be completed no more than 60 days on or before the anniversary of the original date of purchase NON WARRANTY REPAIRS Should you require any replacement parts for your caravan it is necessary that you contact the Retailer from whom you purchased the caravan or any Xplore approved Retailer and give the followi...

Page 105: ...12 4 WARRANTY ...

Page 106: ... Bodies are constructed from the highest quality materials The fully insulated floor is a constructed timber frame with plywood internal floor and a GRP underskin for added water resistance and insulation laminated together for strength The walls comprise an insulated foam sandwich having pre coated aluminium exterior surface and vinyl coated plywood internal finish Wooded framing is positioned wi...

Page 107: ...13 2 CARAVAN CONSTRUCTION ...

Page 108: ...B THETFORD ARGENT 3 BURNER GRILL THETFORD DUPLEX COOKER THETFORD DUPLEX REFRIGERATOR DOMETIC RMS8551 MICROWAVE OPTION TAPS CARAFAX L240 L120 TOILET THETFORD C260 ELECTRICAL CONTROL PANEL BCA BLACK ACRYLIC WATER FILTER PUMP WHALE IC SYSTEM WITH HIGH FLOW PUMP 12V READING DOWN LIGHTS BCA EYEBALL HALOGEN LIGHTS RECESSED LED BCA LED RECESSED ...

Page 109: ...14 2 EQUIPMENT LIST ...

Page 110: ...15 1 ELECTRICAL DRAWINGS WIRING DIAGRAM XPLORE ...

Page 111: ...15 2 ELECTRICAL DRAWINGS ROAD LIGHTS XPLORE ...

Page 112: ... axle s You should not stow tins bottles or heavy items in overhead lockers during towing Everything else should be distributed evenly around your caravan front and back and each side of the centre line Should snaking start if at all possible don t brake and don t compensate by steering into the swings Just ease up on the accelerator and allow your speed to gradually decrease until the snaking sub...

Page 113: ...e of models we produce it is not possible for us to maintain stock levels of every individual component used in our manufacturing process We do stock commonly requested items but some items must be made to order Q I Am Having Trouble Booking My Caravan For Its Service In Line With The Requirements What Timescale Is Acceptable A Please refer to the warranty section for the terms and conditions of s...

Page 114: ...detached from the car the cable will pull the caravan handbrake on before snapping Bunk Bed This is a sleeping place usually higher up than a conventional bed Often but not always this can be folded or removed to provide additional living space Butane Is a form of Liquefied Petroleum Gas LPG which normally comes in blue cylinders This type of gas is most commonly used in the UK although a switch t...

Page 115: ...ted weight of an outfit as specified by the tow car manufacturer Gross Vehicle Weight GVW This is the weight of the vehicle laden to its maximum as defined by the manufacturer See also MTPLM GRP Is Glass reinforced plastic but more commonly known as glass fibre not fibre glass which is a trade name Handbook This is a owners manual a guide to the workings of your caravan Hardstanding This is a pitc...

Page 116: ...stration mark as their towing vehicle Optional Equipment Payload The payload required for equipment to enable the caravan to be used for habitation purposes Outfit The caravan and its towing vehicle considered as a unit Owners Club This is a group of people who usually own the same brand of caravan and enjoy meeting up for rallies Payload The amount you can put into a caravan Specifically the diff...

Page 117: ...aravan Train Weight The maximum permissible combined weight of tow car and touring caravan Twin Axle Is a caravan with two pairs of wheels on two axles which are located close together These are usually the larger heavier caravans where the second axle helps carry the greater weight more easily and also makes a longer caravan more stable to tow See also single axle User Payload The weight of all i...

Page 118: ...ith the requirements in this handbook your warranty will be invalidated however this will not affect your legal or statutory rights as a customer Elddis will not pay any unapproved Service Centre for the undertaking of any warranty work Minimum service requirements The service must be undertaken by suitably qualified personnel A full damp test check should be undertaken and damp readings recorded ...

Page 119: ...ery if fitted check condition of the battery its compartment Leisure Battery if fitted check condition top up fluid if required and check the charge condition Interior lighting equipment check operation and fuse rating Awning light check operation Wiring earths check for defects on all ELV circuits Visual LV inlet plug extension lead check condition resistance across pins Earth Bonding visual insp...

Page 120: ...ter Tanks if fitted check security of all water tanks including underslung tanks Toilet check security operation of flush pump and free from obstructions Drain down the system when checks are complete WATER SYSTEM Item Condition Rooflights check all are free from obstructions cracks and have a free air flow Floor vents remove protective cover and check they are clear from obstruction then refit co...

Page 121: ...dations 3rd SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations 4th SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations ANNUAL SERVICE RECORD MODEL VEHICLE IDENTIFICATION NUMBER YEAR Item Condition Doors and wi...

Page 122: ...ertify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations 6th SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations 8th SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC re...

Page 123: ...certify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations 14th SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations 16th SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC...

Page 124: ... made within the first three months of any change of legal ownership in order for the warranty cover to remain valid Xplore Customer Care Delves lane Consett County Durham DH8 7PE www elddis co uk This form is also available for you to print from our web site NOTIFICATION OF CHANGE OF OWNERSHIP Previous owner details if known Name Address Post code Email New owner details Name Address Post code Da...

Page 125: ...19 2 CHANGE OF OWNERSHIP ...

Page 126: ...ers section Alternatively please complete the attached form and post to us Xplore Customer Care Delves Lane Consett County Durham DH8 7PE www elddis co uk NOTIFICATION OF CHANGE TO NAME AND ADDRESS Previous details Name Address Post code Email New details Name Address Post code Daytime telephone number Date of purchase Email Details of your Caravan Range Model Vehicle identification number 17 digi...

Page 127: ...20 2 CHANGE OF ADDRESS ...

Page 128: ...ield S3 9QX Tel 0114 273 8157 Fax 0114 5753094 email infogb thetford eu Alde International UK Ltd Wet central heating supplier Huxley Close Park Farm South Wellingborough Northants NN8 6AB Tel 01933 677765 Fax 01933 674975 email info alde co uk Dometic UK Ltd Fridge Supplier Dometic House The Brewery Blandford St Mary Dorset DT11 9LS Tel 0844 626 0133 email technical dometic co uk Whale Ltd Munste...

Page 129: ...21 2 USEFUL ADDRESSES ...

Page 130: ...t 10 2 Exterior Cleaning 10 1 Furniture 10 2 Interior Walls 10 1 Jacking 10 8 Lubrication 10 8 Shower Trays Shower Room and Wash Basin Fittings 10 3 Tyres 10 7 Water Containers 10 4 Window Blinds Flyscreens 10 1 Charging System 7 2 Code of Practice Remedial Work 12 3 Covers 11 1 D Doors 8 39 E Electrical Control Panels 8 1 Electrical System 7 1 Electricity 6 1 12v Systems 6 1 Connecting To Mains S...

Page 131: ...P3 Option only 8 44 Ramp 5 1 RCD 7 2 Refrigerator 8 6 Reversing 4 1 Road Lights 15 2 Rooflights 8 37 S Safety general 2 1 Seating wrap round 8 41 Security Additional Security 9 4 Caravan Theft 9 1 CRIS 9 1 Electronic Tagging 9 4 Service Documents 18 1 Setting Off 4 1 Site Regulations 5 1 Speed Limits 4 1 Storage Long Term Winter 11 1 T Taps 8 38 Thetford C260 Toilet 8 30 Towing Weight Ratio 3 1 Ty...

Page 132: ...22 3 INDEX ...

Page 133: ...22 4 INDEX Designed and Printed by Preset Graphics Ltd Tel 01332 549278 MY2016 Ref 21430 ...

Page 134: ...k and we therefore reserve the right to alter specifications and materials as conditions demand Retailers are independent of the manufacturer and have absolutely no authority to bind the manufacturer by any express or implied undertaking or representation The Explorer Group Limited Delves Lane Consett Co Durham DH8 7PE Telephone 01207 699000 Facsimile 01207 699001 www explorer group co uk Issue 1 ...

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