elddis XPLORE, Owner'S Handbook Manual

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16-1
GENERAL QUESTIONS
GENERAL QUESTIONS
Q: What is SoLiD construction?
A: SoLiD construction is unique and our jointing system, coupled with Henkel’s tried and tested
structural bonding adhesives, spreads the stresses and strains evenly across all joints and
creates an impervious barrier to water ingress.
Q: Where Can I Obtain Your Latest Brochure?
A: Our latest brochures are available from Approved Retailers or can be viewed and printed from
the
download section on our website www.xplore.co.uk. A request form can also be completed
should you wish to receive a printed copy of our latest brochures.
Q. I Require Technical Or Other Information, Who Can Help Me?
A. The majority of information you require is available through your Xplore Retailer.
Q - Can You Tell Me The Second Hand Price Of My Caravan?
A - As a manufacturer we are not involved in the second hand market. You should contact a
Retailer, The Camping and Caravanning Club and/or The Caravan Club. They should be able to
give some indication of market value.
Q: How Can I Avoid Excessive Caravan Snaking When I Tow And What Should I
Do If It Starts?
A: Xplore has extensively tested our caravans and we are confident of their stability. However,
many other factors can influence your towing unit. When loading your caravan put heavy items
low down and mainly over the axle(s). You should not stow tins, bottles or heavy items in
overhead lockers, during towing. Everything else should be distributed evenly around your
caravan, front and back, and each side of the centre line. Should snaking start, if at all possible
don’t brake and don’t compensate by steering into the swings. Just ease up on the accelerator
and allow your speed to gradually decrease until the snaking subsides.
Q: What Is The Correct Awning Size For My Caravan?
A: Ground to ground awning measurements for Xplore touring caravans can be found by looking
in the latest model section, the Product Archive section on our website, or by referring to the
relevant Technical Data Sheet. However, we advise you verify this information by threading a
piece of string through the awning channel from ground to ground, and then by measuring the
string. Your awning manufacturer will then advise on the nearest size of awning appropriate for
your measurement.
Q: Can I Fit A Bicycle Rack?
A: Yes contact your Xplore Retailer for details of our recommended bike rack.
Q: Can I Fit An Air Con or Top-Box?
A: No.
Q: My Interior Lights Are Not Working, What Do I Do?
A: It is possible that all of the 230V mains electrical equipment may not be operated
simultaneously. Check fuses, battery connections and power supply (master light switch). Refer
to your Retailer for further assistance. PLEASE NOTE: The internal lights in your caravan will not
operate whilst the caravan’s electrical hitch cables are connected to a towing vehicle with the
engine running.