14
Error Code and Troubleshooting Guide
When the game registers an error, the game will start a self-diagnosis to clear any errors found. If the Error could not be
self-resolved please review trouble shooting guides below.
E-1: General RS485 Communication Error
This error occurs when the 485-communication chain has been disrupted.
Troubleshooting:
Check the 2 Pin 485 plug coming out of the Main board.
1.
Check that there are no cold solder joints.
2.
Plug is not missing.
3.
Check that the Blue and Gray wires are connected and seated properly.
Check the 2 Pin plug going into the Quad Stepper Board.
1.
Check that there are no cold solder joints.
2.
Plug is not missing.
3.
Check that the Blue and Gray wires are connected and seated properly.
Check continuity on the Blue and Gray wires.
1.
Set their volt meter to Ohms
Ω
.
2.
Place prongs on both end one gray wire. You should have 0 Ohms
Ω
.
3.
Repeat step 2 for blue wire.
Check continuity between the blue and gray wires.
1.
Set their volt meter to Ohms
Ω
.
2.
Place one prong on Blue end and the other on Gray. You should have 0 Ohms
Ω
.
E-2: Ball Lift Jammed
This error occurs when balls have become stuck or motor has stopped running.
Troubleshooting:
Check that the balls have been loaded into machine.
Check for physical jam.
1.
In lower Ball Catch assembly.
2.
On Ball Lift Belt.
3.
On the top Ball Drop assembly.
Check Components.
1.
Check the Ball Alert Switch is working properly and sending the right signal.
2.
Check the Quad Stepper Board is receiving the signal.
3.
Check motor for physical damage.
Summary of Contents for Benchmark Games Fireball
Page 4: ...3 Basic Components...