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Chapter 4  Troubleshooting

Chapter 4 

Troubleshooting

If a problem still remains after applying the suggested remedies, contact your local dealer.

Common

Problems

Possible cause and remedy

No picture

Power indicator does not light.

Check whether the power cord is connected correctly.
If the problem persists, turn off the power, and then turn 
it on again a few minutes later.


Power indicator lights orange.

Press 

.

Power indicator lights blue.

Check whether the power of the connected device is 
turned on.
Switch the input signal.
Set each adjusting value in [Brightness] and [Contrast] to 
higher level. (see page 

16

)


The screen is too bright or too dark.

Adjust using [Brightness] or [Contrast]. (The LCD 

monitor backlight has a fixed life span. When the screen 
becomes dark or begins to flicker, contact your local 

dealer.) (see page 

16

)

Green/red/blue/white  dots  or  defective 
dots remain on the screen.

This is due to LCD panel characteristics and is not a 
failure.

Interference patterns or pressure marks 
remain on the screen.

Leave the monitor with a white or black screen. The 
symptom may disappear.

Afterimages appear.

Afterimages are particular to LCD monitors. Avoid 
displaying the same image for a long time.

When displaying the same image for extended periods of 
time, please set up the screen saver and/or make use of 

the power saving function.

Unable to capture a screenshot.

Check whether the USB memory device is properly 
connected.
Check whether the write protection is not enabled on the 
USB memory device.
Check whether the USB memory device is formatted with 

the FAT filesystem. If it has not been formatted or if it has 
been formatted with a different filesystem other than FAT, 

the USB memory device cannot be used.
Check the available space on the USB memory device.
Screenshots cannot be captured of images that use 
copyright protection signals (such as copy protection).


It  takes  a  long  time  for  a  screenshot  to 
be captured.

Depending on the properties of the used USB memory 
device, it can indeed take a while.

Summary of Contents for DuraVision FDV1002

Page 1: ...Important Please read this User s Manual carefully to familiarize yourself with safe and effective usage Please retain this manual for future reference...

Page 2: ...uency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in...

Page 3: ......

Page 4: ...are registered trademarks of EIZO NANAO CORPORATION in Japan and other countries DuraVision is a trademark of EIZO NANAO CORPORATION All other trademarks are the properties of their respective owners...

Page 5: ...sonnel Do not attempt to service this product yourself as opening or removing covers may result in fire electric shock or equipment damage Keep small objects or liquids away from the unit Small object...

Page 6: ...ble with the standards of the country and region in which this product is to be used The power cord has a rated value of at least 2 5A Power supply 100 240Vac 50 60Hz To disconnect the power cord gras...

Page 7: ...with wet hands Doing so may result in electrical shock Use an easily accessible power outlet This will ensure that you can disconnect the power quickly in case of a problem Mind that the AC adapter b...

Page 8: ...ime Periodic cleaning is recommended to keep the monitor looking new and to prolong its operation lifetime Refer to Cleaning on the next page The LCD panel is manufactured using high precision technol...

Page 9: ...ns cleaning paper Remove persistent stains gently with a cloth dampened with a little water and then clean the LCD panel again with a dry cloth for better finishing Cabinet Clean the cabinet with a so...

Page 10: ...ocedures 11 When used as a PC monitor 11 When using video equipment 12 2 2 Adjusting the Screen Angle 13 Chapter 3 Settings and Adjustments 14 3 1 Basic Operation and Functions 14 3 2 Color Adjustment...

Page 11: ...ideo Video input connector 1 Applicable Format NTSC PAL SECAM Crosshair display function Displays lines Fine Circle or Broken Line as a reference for the position of the image displayed on the monitor...

Page 12: ...is not displayed pressing or switches between displaying and not displaying the crosshair 4 button Turns the power on or off 5 Power indicator Indicates monitor s operation status Blue Operating Orang...

Page 13: ...re available for the FDX1002 FDV1002 monitor referring to the resolution table see below before connecting the PC Compatible Resolutions Frequencies The monitor supports the following resolutions FDX1...

Page 14: ...g monitor Signal cable FD C16 optional D Sub mini 15 pin connector D Sub mini 15 pin connector Signal cable MD C87 optional PC or DVI connector When using video equipment 1 Connect the monitor to the...

Page 15: ...let ATTENTION This product does not include a power cord Please provide separately a power cord which meets the usage requirements For the maximum power saving it is recommended that the Power button...

Page 16: ...ettings and Adjustments 3 1 Basic Operation and Functions Basic operation of Setting menu 1 Displaying Setting Menu Press 2 Setting Adjusting 3 Exiting Choose Exit with or and press NOTE Keeping press...

Page 17: ...ut signal Configurable Not configurable Tab Setting adjustable item PC Video Reference Color Brightness page 16 Contrast Black Level Sharpness Saturation Hue PC Settings Clock Phase Position Range Adj...

Page 18: ...l bars appear Phase Adjust this when the screen appears to flicker or blur Position Adjust this when the display positioning is misaligned Range Adjustment Provides automatic adjustment when you want...

Page 19: ...nu is not displayed pressing or switches between displaying and not displaying the crosshair Color When Fine is selected Black White Red Green When Circle or Broken Line is selected Black White Config...

Page 20: ...onitor Connecting through a USB hub is not supported 2 Display the image you want to capture a screenshot of 3 Press The screenshot will be captured and saved onto the USB memory device The name of th...

Page 21: ...e files 1 Choose Menu with or and press 2 Choose Delete with or and press 3 Select OK in the deletion confirmation dialog box and press To temporarily delete the handling menu 1 Choose Menu with or an...

Page 22: ...D panel characteristics and is not a failure Interference patterns or pressure marks remain on the screen Leave the monitor with a white or black screen The symptom may disappear Afterimages appear Af...

Page 23: ...ether the signal setting of your PC matches the resolution and the vertical frequency settings for the monitor see page 23 24 Current input signal can be checked in Information Reboot the PC Select an...

Page 24: ...mm Thickness of plate 2 6 mm Strong enough to support weight of the monitor unit except the stand and attachments such as cables Connect the cables after attaching an arm or a stand Since the monitor...

Page 25: ...EDID structure 1 3 Video input Applicable Format NTSC PAL SECAM Input Signal Connector DIN mini 4 pin Pin jack 1 Input Signal Level DIN mini 4 pin Y 1 0Vp p 75 C 0 28Vp p 75 Pin jack 1 0Vp p 75 Power...

Page 26: ...Input Signal Sync Separate TTL positive negative Input Signal Video Analog Positive 0 7Vp p 75 Max Video Signal Memory 10 preset 8 Plug and Play VESA DDC 2B EDID structure 1 3 Video input Applicable F...

Page 27: ...Operating humidity 20 80 R H no condensation Storage humidity 10 80 R H no condensation Pressure Operating 700 hPa 1060 hPa Storage 200 hPa 1060 hPa Main default settings factory settings PC Video Br...

Page 28: ...Chapter 5 Reference Outside Dimensions unit mm inch FDX1002 35 35 252 9 9 200 7 9 204 8 0 175 6 9 32 1 26 212 8 3 20 0 79 20 0 79 18 0 71 49 1 93 160 6 3 36 1 42 216 8 5 255 10 0 294 11 6 98 3 86 20 0...

Page 29: ...27 Chapter 5 Reference FDV1002 35 35 252 9 9 200 7 9 204 8 0 175 6 9 32 1 26 213 8 4 20 0 79 20 0 79 18 0 71 49 1 93 160 6 3 36 1 42 216 8 5 255 10 0 294 11 6 98 3 86 20 0 79...

Page 30: ...Pin No Signal 1 Red video 6 Red video ground 11 NC 2 Green video 7 Green video ground 12 Data SDA 3 Blue video 8 Blue video ground 13 H Sync 4 NC 9 NC 14 V Sync 5 Ground 10 Ground 15 Clock SCL NC No C...

Page 31: ...on the screen Phase Phase means the sampling timing to convert the analog input signal to a digital signal Phase adjustment is made to adjust the timing It is recommended that phase adjustment be mad...

Page 32: ...SA 31 5 37 50 75 00 Negative Negative 800 600 VESA 36 00 35 16 56 25 Positive Positive 800 600 VESA 40 00 37 88 60 32 Positive Positive 800 600 VESA 50 00 48 08 72 19 Positive Positive 800 600 VESA 49...

Page 33: ...ndable parts such as the LCD panel and or backlight etc e g changes in brightness changes in brightness uniformity changes in color changes in color uniformity defects in pixels including burnt pixels...

Page 34: ......

Page 35: ...Pb Hg Cd Cr VI PBB PBDE SJ T 11363 2006 SJ T 11363 2006...

Page 36: ......

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