Eizo ColorEdge CG2700X, User Manual

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Troubleshooting | 8
63
• Try calibrating the monitor by using ColorNavigator 7.
SelfCalibration failure
• Refer to the error code table. If an error code that does not appear in the error code
table is displayed, contact your local EIZO representative.
SelfCalibration is canceled while in progress.
• If there is a change in the video signal from the external device during SelfCalibration
(the signal disappears, a signal is input during a no-signal state, or other),
SelfCalibration is canceled.
• Prevent any changes in the video signal while executing SelfCalibration.
• If a scheduled SelfCalibration is canceled, it is executed again when the monitor
transitions to the power saving mode after an hour or more or when the monitor is
turned off using
. SelfCalibration can also be executed regardless of the schedule
(see Executing [
}
38] ).
Error Code Table
If an error related to a calibration target value, adjustable brightness settings, or adjustable
black level settings occurs, the error code and error message are displayed in the "Color"
menu.
Error Code Error Message
000020 The sensor failed to open.
Check whether there is any foreign object near the sensor.
000021
010141 Invalid target value has been set.
Check the target value.
****52 The target black level is too low.
Up the target black level or set "Min".
8.4 Other Problems
The Setting menu does not appear.
• Check whether the operation switch lock function is active (see Key Lock [ } 44] ).
Cannot select items in the Setting menu.
• Items that are displayed with gray text cannot be changed.
• "Color" items cannot be changed in some color modes. Setting the color mode to "User"
will allow you to change all items (see Color [ } 19] ).
No audio output
• This product does not contain speakers.
USB peripheral devices connected to the monitor do not work / Cannot use
the Docking Station Function
• Check whether the USB cable is correctly connected between the external device and
the monitor.
• Check whether the USB cable is correctly connected between the peripheral device and
the monitor.