Amphion User Guide
Page 22 of 26
Troubleshooting Steps
The following steps can be used to help guide troubleshooting
activity:
Status Indication:
Probable cause:
Yellow Power LED not on
No power or incorrect power to the
24VDC terminals. Check for correct
24VDC power supply and wiring.
Amphion may be defective. Request
RMA.
Status Indication:
Probable cause:
Green System LED flashing
Amphion is operating normally.
Green System LED not on.
Amphion is not running. Reboot device
by cycling power.
Amphion may be defective. Request
RMA.
Status Indication:
Probable cause:
Blue Tunnel LED not on.
Local network cables or switches or
facility firewall rules not correct. Check
cables and switches in LAN, check with
local IT for firewall settings.
IP information configured in S14 is not
correct. Carefully check the IP
configuration or reconfigure the device
using USB drive method with newly
generated configuration file.
