iCap Setup and Testing
This section will walk you through a basic test run of iCap and point out the important information your captioner
needs from you to get started. For sections that require you to access the iCap admin site – iCap Admin credentials
are supplied by EEG at the time of encoder purchase/rental along with your unique access code and is accessed at
https://www.eegicap.com/iCapAdmin
. If you did not indicate iCap usage at the purchase of your encoder, contact
technical support at 516-293-7472 to be set up with iCap.
1. Connect iCap From the Encoder’s Web Interface
✔
Select iCap from the menu on the left and confirm that the Company Name, User Name, and
Password are all present and correct.
✔
On the same page confirm that iCap Status says Connected. Additionally, the iCap LED on the front
panel of your encoder should be green. This also means the encoder is connected to iCap.
✔
If all information is correct and the status does NOT say Connected – try clicking the Start button found
on this page to connect to the iCap Network. An iCap Connectivity indicator light on the left face of the
encoder will also show green when iCap is connected and red if not connected.
Figure 2: Encoder’s Web Interface iCap Settings
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