Service
Note:
Edwards policy is to provide support for product after obsolescence through various options
including maintenance, repair, enhancement and replacement. Support will be available for
several years after product obsolescence and in compliance with any applicable legislation.
Edwards will always undertake appropriate actions to ensure support is maintained and,
where support is no longer possible, will ensure this is communicated to all affected
customers with a suitable notice period.
Edwards products, spares and accessories are available from Edwards companies in Belgium,
Brazil, China, France, Germany, Israel, Italy, Japan, Korea, Singapore, United Kingdom, U.S.A and
a world-wide network of distributors. The majority of these centres employ Service Engineers
who have undergone comprehensive Edwards training courses.
Order spare parts and accessories from the nearest Edwards company or distributor. When
ordering, state for each part required:
•
Model and Item Number of the equipment
•
Serial number
•
Item Number and description of part.
Edwards products are supported by a world-wide network of Edwards Service Centres. Each
Service Centre offers a wide range of options including: equipment decontamination; service
exchange; repair; rebuild and testing to factory specifications. Equipment which has been
serviced, repaired or rebuilt is returned with a full warranty.
Local Service Centres can also provide Edwards engineers to support on-site maintenance,
service or repair of equipment. For more information about service options, contact the
nearest Service Centre or other Edwards company.
D395-94-880A - Service
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