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© Edwards Limited 2013. All rights reserved.
Page 79
Edwards and the Edwards logo are trademarks of Edwards Limited.
Service, spares and accessories
B800-00-880 Issue D
7
Service, spares and accessories
7.1
Introduction
Edwards products, spares and accessories are available from Edwards companies in Belgium, Brazil, China, France,
Germany, Israel, Italy, Japan, Korea, Singapore, United Kingdom, USA, and a world-wide network of distributors.
Order spare parts and accessories from the nearest Edwards company or distributor. When ordering, please state for
each part required:
Model and Item Number of your equipment
Serial number (if any)
Item Number and description of the part
7.2
Service
Edwards products are supported by a worldwide network of Edwards Service Centres. Each Service Centre offers a
wide range of options including: equipment decontamination; service exchange; repair; rebuild and testing to factory
specifications. Equipment that has been serviced, repaired or rebuilt is returned with a full warranty.
Edwards local Service Centres can also provide engineers to support on-site maintenance, service or repair of your
equipment.
For more information about service options, contact the nearest Edwards Service Centre or other Edwards company.
7.2.1
Returning a pump for service
If returning a pump to a Service Centre, use the returns procedure included at the end of this manual. The instruction
in the returns procedure to drain all fluids does not apply to the lubricant in the pump oil reservoirs. Do not return
your pump with the accessories fitted. Remove all accessories and retain them for future use.
Ensure that a completed HS2 form is returned with the pump.
If the pump is configured to suit the application, make a record of the configuration before returning the pump. All
replacement pumps will be supplied with default factory settings. The TIC/nEXT PC monitor program (available as
an accessory) allows for automatic downloading and saving the configuration.
7.2.2
Bearing and oil cartridge on-site maintenance
The oil cartridge and bearing of the nEXT pump can be serviced on-site by any service engineer trained by Edwards.
The following service tool kits and service parts are available,
Table 32 - Service tool kits
Service tool kit
Item number
Oil cartridge tool kit
B800-00-812
Bearing tool kit
B800-00-805