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TP-00347-01
Chapter 6: Troubleshooting
Service Diagnostics
System Test
The System Test is a general test to verify the usability and reliability of the library. Its duration
depends on the test cycles defined.
S
TEPS
1.
Use the RMU or OCP to navigate to the appropriate screen:
•
RMU screen: > Service > General Diagnostic > System Test
•
OCP screen: > Main Menu > Service > Service Library > Run Tests > System Test
Slot-to-Slot Test
The Slot-to-Slot test shuffles the tapes between the slots to exercise the media changer. At the end
of the test the tapes are not returned to their original slots.
S
TEPS
1.
To run the Slot-to-Slot test, navigate with the RMU or OCP to the appropriate screen:
•
RMU screen: > Service > General Diagnostic > Slot to Slot
•
OCP screen: > Main Menu > Service > Service Library > Run Tests > Slot to Slot Test
Library Verify Test
When running this test, the library removes any tape from the tape drive(s) and goes offline.
Verify that any applications using the library have completed before starting the test.
The library verify test is a diagnostic routine called Library Health Check (LHC). It includes:
•
Functional testing of all library and drive hardware with the exception of external interfaces.
•
Verification of a newly installed machine.
•
Verification of repair actions.
The test requires user interaction and can only be run from the OCP. The administrator password
is required. To run the LHC:
S
TEPS
1.
Using the OCP, navigate to the test screen: Main Menu > Service > Service Library > Library
Verify.
2.
The library performs a self-test, verifying that it can communicate with the tape drives.
3.
The library returns any tapes from the tape drives to their home slot(s). If the home slot for a
tape is unknown, the library moves the tape to the mailslot and prompt the user to remove
it.
Summary of Contents for 24Q
Page 1: ...24Q Ark Tape Library 48Q Ark Tape Library Setup and User s Guide ...
Page 37: ...TP 00347 01 37 Operator Control Panel OCP Main Menu Main Menu ...
Page 38: ...38 TP 00347 01 Chapter 4 Operation Information Menu Information Menu 1 of 2 ...
Page 39: ...TP 00347 01 39 Operator Control Panel OCP Information Menu 2 of 2 ...
Page 40: ...40 TP 00347 01 Chapter 4 Operation Commands Menu Commands Menu ...
Page 41: ...TP 00347 01 41 Operator Control Panel OCP Configuration Menu Configuration Menu ...
Page 42: ...42 TP 00347 01 Chapter 4 Operation Service Menu Service Menu 1 of 2 ...
Page 43: ...TP 00347 01 43 Operator Control Panel OCP Service Menu 2 of 2 ...
Page 70: ...70 TP 00347 01 Chapter 4 Operation ...
Page 106: ...106 TP 00347 01 Chapter 7 Specifications ...
Page 110: ...110 TP 00347 01 Chapter 8 Regulatory Information ...
Page 111: ......
Page 112: ...TP 00347 01 ...