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 EdgeStar Limited Warranty

 

 

One (1) Year Parts & Ninety (90) Days Labor

 

 

This product is warranted by EdgeStar to be free from defective workmanship and materials, subject to any conditions 
set forth as follows: 

 

WHAT IS COVERED:

 

LABOR: For a period of NINETY (90) DAYS from the date of original purchase, labor will be performed free of charge at 
an authorized EdgeStar repair facility. At its option, EdgeStar will repair the product with new or remanufactured parts, 
or exchange the defective product with a new, refurbished, or remanufactured product. If a product is replaced, it will 
carry the remaining warranty of the original product. After the ninety (90) day period, EdgeStar will no longer be 
responsible for labor charges incurred. All defective products and parts covered by this warranty will be repaired or 
replaced on a mail-in basis to an EdgeStar authorized repair facility. 

 

PARTS: For a period of ONE (1) YEAR from the date of original purchase, EdgeStar will supply new, rebuilt, or 
refurbished parts free of charge. EdgeStar may request a defective part be returned in exchange for the replacement 
part. All replacement parts or products will be new, remanufactured, or refurbished. All products and parts replaced by 
EdgeStar under warranty service become the property of EdgeStar. 

 

This warranty applies to the original purchaser only, and only covers defects in workmanship experienced during 
operation of the product under normal service, maintenance, and usage conditions. This warranty applies to the 
purchase and use of this product in residential settings within the United States of America. 

 

WHAT IS NOT COVERED:

 

The following limitations apply to the coverage of this warranty. This warranty does not cover: 

 

Labor charges for installation, setup or training to use the product. 

 

Shipping damage, and any damage caused by improper packaging for shipment  to an authorized service center, and any 

damaged caused by improper voltage or any other misuse, including abnormal service, handling, or usage. 

 

Cosmetic damage such as scratches and dents. 

 

Normal wear and tear on parts or replacement of parts designed to be replaced, e.g. filters, cartridges, batteries. 

 

Service trips to deliver, pick-up, or repair, install the product, or to instruct in proper usage of the product. 

 

Damages or operating problems resulting from misuse, abuse, operation outside environmental specifications, uses 

contrary to instructions provided in the owner’s manual, accidents, acts of God, vermin, fire, flood, improper installation, 
unauthorized service, maintenance negligence, unauthorized installation or modification, or commercial use. 

 

Labor charges incurred 91 days or more after the date of original purchase. 

 

The use of EdgeStar products in commercial settings. 

 

Optional accessories, attachments, and appearance items. 

 

Products that have been modified to perform outside of specifications without the prior written permission of EdgeStar. 

 

Products lost in shipment, or theft. 

 

Products sold AS IS or from an unauthorized reseller. 

 

Products that have had their serial numbers removed or defaced. Products with serial numbers that have been invalidated. 

 

OBTAINING WARRANTY SERVICE:

 

If you believe your product is defective, contact EdgeStar Customer Support for troubleshooting assistance and 
warranty service at 1-866-319-5473. Please have your serial number and proof of purchase available. Once an 
EdgeStar authorized representative has confirmed that your product is defective and eligible for warranty service, the 
product must be returned to an EdgeStar repair facility. The purchaser is solely responsible for prepaying all shipping 
related costs to and from the repair facility. EdgeStar is not responsible for damage resulting from shipper mishandling 
or improper packaging. Do not return a defective product to the place of purchase. Products received without a return 
authorization number will be refused. 

 

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, 
ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED 
WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER 
THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, 
SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, 
OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES DO NOT ALLOW THE 
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. 
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO 
STATE. 

Summary of Contents for DEP500WP

Page 1: ...Dehumidifier Owner s Manual For more information on other great EdgeStar products on the web go to http www edgestar com Model DEP500WP...

Page 2: ...ds emits smells or smoke comes out of it and contact customer service Do not remove any part of the casing unless instructed by an authorized technician You should never attempt to repair the unit you...

Page 3: ...N SPEEDS 5 SETTING THE HUMIDITY LEVEL 5 LCD DISPLAY 6 Temperature and Timer Display 6 Humidity Level Display 6 Error Codes 6 WATER FULL LIGHT 6 ADDITIONAL NOTES ABOUT THE DEHUMIDIFIER S BEHAVIOR 6 DRA...

Page 4: ...Your Records Please write down the model number and serial number below for future reference Both numbers are located on the ratings label on the back of your unit and are needed to obtain warranty s...

Page 5: ...EdgeStar Portable Dehumidifier 2 Parts Identification Back View Front View Water Level Indicator Water Bucket Air Intake Control Panel Handle Exhaust Gravity Drain Outlet Casters Pump Drain Outlet...

Page 6: ...the unit and at least 20 inches of space above the unit If you have multiple power outlets in the room choose one that is near the dehumidifier and that will be able to provide adequate power to the...

Page 7: ...ter bucket is full and must be emptied Timer Lights up to indicate that the unit is in timer mode High Speed Lights up to indicate the fan is on the high setting Normal Speed Lights up to indicate the...

Page 8: ...mately 10 seconds before reverting back to displaying the current temperature 5 To cancel or turn off the timer setting adjust the increments by using the Increase and Decrease buttons until 0 hours i...

Page 9: ...ambient temperature is suitable for the unit 41 F 95 F If the ambient temperature is suitable please contact customer service HI Temperature too high error Current room temperature is above 122 F Make...

Page 10: ...ed properly 3 Place the other end of the drain hose in a floor drain or other suitable drainage port 4 Operate unit in normal manner 5 To remove pump drain line press the release button located direct...

Page 11: ...the continuous gravity drain you will need to supply a suitable drain hose You may use a standard garden hose with a connector fitting 1 Locate the gravity drain hose port found on the back of the un...

Page 12: ...ater bucket and then remove the pre filter as shown below 2 Use a vacuum cleaner or tap the filter lightly to remove loose dust and dirt then rinse thoroughly under lukewarm running water below 104 F...

Page 13: ...varies and is dependent on the ambient temperature and relative humidity of the operating environment The auto defrost indicator located on the control panel will light up when the auto defrost featu...

Page 14: ...y dehumidifier is not functioning at all Unit is not receiving power Make sure the unit is plugged in Insufficient power Move the unit to another outlet Check your circuit breaker Refer to the rating...

Page 15: ...ve a faulty control panel Restart the unit and if issue persists contact customer service Unit has an E1 Error Temperature sensor error Restart the unit and if issue persists contact customer service...

Page 16: ...Model DEP500WP Voltage Frequency AC 115V 60Hz Power Consumption 540W Operating Current 4 7A Water Bucket Capacity 8 5 Liters 2 25 Gallons Dehumidifying Capacity 80F RH60 50 Pints Day Refrigerant R410...

Page 17: ...ruct in proper usage of the product Damages or operating problems resulting from misuse abuse operation outside environmental specifications uses contrary to instructions provided in the owner s manua...

Page 18: ...service edgestar com Register your product download owner s manuals access additional troubleshooting resources and obtain more information on other great EdgeStar products on the web at http www edge...

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