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EdgeStar Portable Dehumidifier  

 

12 

Troubleshooting continued… 

 

My dehumidifier is 

leaking 

A drain hose has been 

attached and is loose 

Secure the drain hose. 
Route your drain hose 

to a floor drain or other 

suitable drainage port.   

Cracked water bucket  Contact customer 

service. 

My dehumidifier runs 
for a little while and 

then it trips the power 

cord or the circuit 
breaker 

The dehumidifier may 

be plugged into an 
outlet that cannot 

supply the correct 

amount of electrical 
current 

Contact an electrician 
if the unit works in a 

different room or on a 

different circuit. 

The control panel lights 

blink randomly 

Unit may have a faulty 

control panel 

Restart the unit, and if 
issue persists, contact 

customer service. 

Unit has an “E1” Error 

Temperature sensor 

error 

Restart the unit, and if 

issue persists, contact 
customer service. 

Unit has an “E2” Error 

Defrost sensor error 

Restart the unit, and if 
issue persists, contact 

customer service. 

Unit has an “E3” Error 

Humidity sensor error 

Restart the unit, and if 

issue persists, contact 

customer service. 

Unit has a “LO” error 

Current room 

temperature is below 

32°F 

Make sure the ambient 

temperature is suitable 
for the unit (41°F – 

95°F). If the ambient 

temperature is suitable, 
please contact 

customer service. 

Unit has a “HI” error 

Current room 
temperature is above 

122°F 

Make sure the ambient 

temperature is suitable 

for the unit (41°F – 
95°F). If the ambient 

temperature is suitable, 

please contact 
customer service. 

 
 

Summary of Contents for DEP500WP

Page 1: ...Dehumidifier Owner s Manual For more information on other great EdgeStar products on the web go to http www edgestar com Model DEP500WP...

Page 2: ...ds emits smells or smoke comes out of it and contact customer service Do not remove any part of the casing unless instructed by an authorized technician You should never attempt to repair the unit you...

Page 3: ...N SPEEDS 5 SETTING THE HUMIDITY LEVEL 5 LCD DISPLAY 6 Temperature and Timer Display 6 Humidity Level Display 6 Error Codes 6 WATER FULL LIGHT 6 ADDITIONAL NOTES ABOUT THE DEHUMIDIFIER S BEHAVIOR 6 DRA...

Page 4: ...Your Records Please write down the model number and serial number below for future reference Both numbers are located on the ratings label on the back of your unit and are needed to obtain warranty s...

Page 5: ...EdgeStar Portable Dehumidifier 2 Parts Identification Back View Front View Water Level Indicator Water Bucket Air Intake Control Panel Handle Exhaust Gravity Drain Outlet Casters Pump Drain Outlet...

Page 6: ...the unit and at least 20 inches of space above the unit If you have multiple power outlets in the room choose one that is near the dehumidifier and that will be able to provide adequate power to the...

Page 7: ...ter bucket is full and must be emptied Timer Lights up to indicate that the unit is in timer mode High Speed Lights up to indicate the fan is on the high setting Normal Speed Lights up to indicate the...

Page 8: ...mately 10 seconds before reverting back to displaying the current temperature 5 To cancel or turn off the timer setting adjust the increments by using the Increase and Decrease buttons until 0 hours i...

Page 9: ...ambient temperature is suitable for the unit 41 F 95 F If the ambient temperature is suitable please contact customer service HI Temperature too high error Current room temperature is above 122 F Make...

Page 10: ...ed properly 3 Place the other end of the drain hose in a floor drain or other suitable drainage port 4 Operate unit in normal manner 5 To remove pump drain line press the release button located direct...

Page 11: ...the continuous gravity drain you will need to supply a suitable drain hose You may use a standard garden hose with a connector fitting 1 Locate the gravity drain hose port found on the back of the un...

Page 12: ...ater bucket and then remove the pre filter as shown below 2 Use a vacuum cleaner or tap the filter lightly to remove loose dust and dirt then rinse thoroughly under lukewarm running water below 104 F...

Page 13: ...varies and is dependent on the ambient temperature and relative humidity of the operating environment The auto defrost indicator located on the control panel will light up when the auto defrost featu...

Page 14: ...y dehumidifier is not functioning at all Unit is not receiving power Make sure the unit is plugged in Insufficient power Move the unit to another outlet Check your circuit breaker Refer to the rating...

Page 15: ...ve a faulty control panel Restart the unit and if issue persists contact customer service Unit has an E1 Error Temperature sensor error Restart the unit and if issue persists contact customer service...

Page 16: ...Model DEP500WP Voltage Frequency AC 115V 60Hz Power Consumption 540W Operating Current 4 7A Water Bucket Capacity 8 5 Liters 2 25 Gallons Dehumidifying Capacity 80F RH60 50 Pints Day Refrigerant R410...

Page 17: ...ruct in proper usage of the product Damages or operating problems resulting from misuse abuse operation outside environmental specifications uses contrary to instructions provided in the owner s manua...

Page 18: ...service edgestar com Register your product download owner s manuals access additional troubleshooting resources and obtain more information on other great EdgeStar products on the web at http www edge...

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