3
ECOWATER
S Y S T E
M S
Warranty
LIMITED WARRANTY
EcoWater Systems LLC
Advantage Warranty
Series ECR & ERR 3000 Water System
Congratulations! You have just purchased the highest quality water conditioning
product on the market. To register your warranty, complete the enclosed Warranty
Registration Card and mail it within 30 days of purchase.
To whom is this warranty extended?
EcoWater Systems LLC warrants its products to the original owner and
guarantees that the products will be free from defects in materials and
workmanship from the original date of installation.
How does my warranty work?
If, during the respective warranty period, a part proves, after inspection by
EcoWater, to be defective, EcoWater will, at its sole option repair or replace that
part at no charge, other than normal shipping, installation or service charges.
What is covered by the warranty?
EcoWater Systems LLC guarantees that,
for the LIFETIME of the original owner, the SALT TANK and the MINERAL TANK
will not rust, corrode, leak, burst, or in any other manner fail to perform their proper
functions and that,
for a period of TEN YEARS, the VALVE BODY will be free of defects in materials
and workmanship and will perform its proper function and that,
for a period of FIVE YEARS, the ELECTRONIC FACEPLATE and ALL OTHER
PARTS, including the REMOTE MONITOR will be free of defects in materials and
workmanship and will perform their normal functions.
Only on models designated as ERR on the rating decal, is the resin bed
guaranteed, for the lifetime of the original owner, to be free of defects in materials
and workmanship and to remove chlorine taste and odor from a municipal water
supply.
How do I obtain warranty service?
Should you need service, your local, independent EcoWater Dealer is only a
phone call away.
PHONE:
To obtain warranty service, notice must be given, within thirty (30) days of the dis-
covery of the defect, to your local EcoWater Systems dealer.
If I need a part replaced after the factory warranty expires, is the replacement
part warranted?
Yes, EcoWater Systems LLC warrants FACTORY REPAIRS as well as all
REPLACEMENT PARTS for a period of 90 DAYS. This warranty does not include
normal shipping, installation or service charges.
Are any additional warranties available?
We are pleased to say, YES! EcoWater Systems LLC sells an EXTENDED,
PARTS ONLY WARRANTY for the ELECTRONICS portion of your product. This
warranty is called the “Perfect Ten” and extends the five year warranty on the
electronic FACEPLATE, WIRING HARNESS, DRIVE MOTOR, TRANSFORMER,
POWER CORD, SENSOR HOUSING, and MICRO SWITCHES to a total of TEN
YEARS from the date of original installation. Your local dealer will provide details
regarding this warranty or will refer you to the factory for additional information.
In addition, the 3000 SERIES product carries the CREST OF EXCELLENCE
GUARANTEE that, should you experience a repetitive problem that remains
uncorrected, EcoWater will, during the FIRST YEAR OF INSTALLATION, replace
the product with the exact or comparable product.* This guarantee may be subject
to normal shipping and installation or service charges.
General Provisions
The above warranties are effective provided the water conditioner is operated at
water pressures not exceeding 125 psi, and at water temperatures not exceeding
120
°
F (and on a municipal chlorinated water supply --
models designated as
ERR
on the rating decal
); provided further that the water conditioner is not subject to
abuse, misuse, alteration, neglect, freezing, accident or negligence; and provided
further that the water conditioner is not damaged as the result of any unusual force
of nature such as, but not limited to, flood, hurricane, tornado or earthquake.
EcoWater Systems LLC, is excused if failure to perform its warranty obligations
is the result of strikes, government regulation, materials shortages, or other
circumstances beyond its control.
*THERE ARE NO WARRANTIES ON THE WATER CONDITIONER BEYOND
THOSE SPECIFICALLY DESCRIBED ABOVE. ALL IMPLIED WARRANTIES,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF
FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED TO THE
EXTENT THEY MIGHT EXTEND BEYOND THE ABOVE PERIODS. THE SOLE
OBLIGATION OF ECOWATER SYSTEMS LLC UNDER THESE WARRANTIES
IS TO REPLACE OR REPAIR THE COMPONENT OR PART WHICH PROVES
TO BE DEFECTIVE WITHIN THE SPECIFIED TIME PERIOD, AND ECOWATER
IS NOT LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. NO
ECOWATER DEALER, AGENT, REPRESENTATIVE, OR OTHER PERSON IS
AUTHORIZED TO EXTEND OR EXPAND THE WARRANTIES EXPRESSLY
DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts or
exclusions or limitations of incidental or consequential damage, so the limitations
and exclusions in this warranty may not apply to you. This warranty gives you
specific legal rights, and you may have other rights which vary from state to state.
This warranty applies to consumer--owned installations only.
GUARANTEE
BOND
The Safeco Insurance Company of America has issued it’s
bond in the form shown below, guaranteeing full performance
by EcoWater Systems LLC
SAFECO INSURANCE COMPANY OF AMERICA, hereinafter
called ‘‘Surety,’’ guarantees unto Bank of New York as Trustee
holding said Guarantee Bond under the terms of a Trust Agree-
ment dated April 9, 2003, for the use and benefit of original pur-
chasers of residential EcoWater Systems Units within the Con-
tinental United States, as described herein, that EcoWater
Systems LLC, will discharge the obligations of the ‘‘EcoWater
Bonded Parts and Service Guarantee Policy.’’
PROVIDED, HOWEVER, that:
1 Liability of Surety hereunder shall not exceed the sum of FIVE
HUNDRED AND 00/100th DOLLARS ($500.00) as to any one
installation, and shall not exceed the sum of FIVE HUNDRED
THOUSAND AND 00/100th DOLLARS ($500,000.00) in the
aggregate, and
2 There shall be no liability hereunder as to any purchaser to
whom there has not been issued at the time of installation and
purchase completed registration card which is enclosed with a
facsimile of this bond, and who has not returned such card in
accordance with this guarantee.
3 Claim must be made by such original purchaser in writing
within 30 days from the expiration of these guarantees upon
EcoWater Systems LLC, PO Box 64420, St. Paul, MN 55164,
to perform the terms of said guarantee, and notice of any default
on such guarantee must be sent to Surety at its address by
Registered Mail.
SAFECO INSURANCE COMPANY OF AMERICA
This is to certify that the original of the above guarantee and
bond is on file with Bank of New York.
BANK OF NEW YORK
As Trustee
