29
AUTOMATIC ELECTRONIC DIAGNOSTICS
This softener has a self-diagnostic function for the elec-
trical system (except for input power and/or water
meter). The controller monitors electronic components
and circuits for correct operation. If a malfunction
occurs, an
Error code
is displayed (See Figure 92).
Error detected
Error code: 1
FIG. 92
The troubleshooting chart on the previous page shows
the error codes that could appear, and the possible mal-
functions for these codes.
When an error code appears in the display, pressing
SELECT (
¡
) will display the
Diagnostics
screen (See
Page 25), so a service technician can further isolate the
problem.
REMOVING ERROR CODE
1
. Unplug power supply from electrical outlet.
2
. Correct problem.
3
. Plug in power supply.
4
. Wait for eight minutes while controller operates valve
through an entire cycle. The error code will return if
the problem was not corrected.
TROUBLESHOOTING -
MANUAL DIAGNOSTICS
1
. Display the
Diagnostics
screen, following the proce-
dure on Page 25.
2
. Press the DOWN (
6
) or UP (
5
) buttons to scroll
through the list. The following items are displayed:
=
Time
(current)
=
Position time
(counts down the time remaining
in the current valve position)
=
Current position
(of the valve: service, fill,
brine, backwash, fast rinse or moving) See
“Manual Advance Recharge Check” on next
page for position verification.
=
Requested position
(of the valve)
=
Motor state
(on or off)
=
Valve position switch
(open or closed)
=
Turbine count
(indicates water flow) See fol-
lowing section for turbine diagnostics.
=
Tank light switch
(open or closed)
=
Error code
Diagnostics
Turbine count:
0
Tank light switch:
Open
FIG. 93
3
. A steady display of “0” (zero) indicates no water flow
through the meter (i.e. no softened water being used).
4
. Open a nearby softened water faucet.
5
. The number in the display should count upward from
0 to 140 for each gallon of flow on 1” valve models,
or 0 to 199 for each gallon on 3/4” valve models.
6
. If the display reading does not change with the
faucet open, pull the wire harness from the valve out-
let port (See Figure 94).
7
. Pass a small magnet back and forth in front of the sensor.
8a
. If the displayed
Turbine Count
does count upward
with each pass of the magnet, disconnect the outlet
plumbing and check the turbine for binding.
8b
. If the displayed
Turbine Count
does not count
upward with each pass of the magnet, the sensor is
probably faulty.
CHECKING THE TURBINE
1
. Display the
Diagnostics
screen, following the proce-
dure on Page 25.
2
. Press the DOWN (
6
) button to scroll through the list
until
Turbine Count
is displayed (See Figure 93).
Troubleshooting
FIG. 94
Position
Switch
Valve
Outlet
Motor
Sensor
Housing
Turbine
Turbine
Support
& Shaft
