Ecler VEO-SWC44, User Manual, Page: 71 / 79

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CAUTI
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PACK
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SC
RIP
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&
FEATUR
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IN
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PANE
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WI
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HW
FI
RM
WA
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UPDATE
TRO
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ESHO
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Web
GUI
Ne
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Settings
Displ
ay
&
Au
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Moder
ator
Cont
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System
Settings
Secu
rity
Settings
Ot
her
Settings
Fi
rmwa
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Upgr
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UCC Dev
ice
Mana
ger
WebGU
I Sett
ing
Mana
gem
ent
& Con
fig
uration
Cannot get the
VEOShare run when
plug the transmitter
to Laptop.
When you are using VEO-
SWC44
” for the first time on your
laptop or for guests, you must
copy the Launcher program
VEOShare for first on your Laptop
/ PC. Run this Starter-program.
You can run the Starter App
without Admin-rights.
There are 2 possibilities to load the
Launcher program, see chapter
System Settings .
The best is: to download the App
via LAN or WiFi of Base-unit. When
the
Launcher program is
preinstalled one time, VEOShare is
ready to use later immediately.
Bad connection at USB port
on the Laptop.
•
Reconnect to the USB port.
• Try another USB port.
•
Reboot the Laptop.
Some types of USB devices might
be blocked as the company policy.
USB port setting on the Laptop
might limit the usage of high
power USB device when on
battery power.
If possible, change the USB port
policy on the Laptop.
Low video
performance
(sharpness,
audio
and video dropouts,
video
stream is
jerking, …)
• The media-player is not ideal.
• The video quality also depends
on the computing power of the
PC / laptop and the interaction
and CPU load with other
running software applications.
• A laptop in battery mode can be
switched to reduced computer
power, to save energy. The
transmission of HD video
requires a certain amount of
CPU power to guarantee the
optimum quality of the
transmission.
• Use another media-player (VLC
player…), another browser.
• Update the software of your
Video-player to the latest version.
• Reduce the CPU usage of other
software applications.
• Lower the screen resolution of the
laptop.
• Update driver of graphic card.
•
End low power mode at laptop.
Video is not shown
on screen The content use HDCP VEO-SWC44 input cannot support
showing HDCP source. If possible,
connect the source device to local
HDMI input at VEO-SWC44.
The display cable (HDMI) is not
correctly connected.
Insert the display cable to the
display and the Base-unit.
The displays are switched off.
Switch on the display.
The VEO-SWC44 base-unit is in
standby mode,
“Power - LED” is
flashing at VEO-SWC44 Power-
supply is missed.
Power off and on again or
insert a wireless transmitter into
laptop.