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ENGLISH
Support:
Support.Eccotemp.com
Shop Online:
Eccotemp.com
Store Locator:
Eccotemp.com/locator
PLEASE NOTE: MINI TANKS ARE FOR INDOOR PERMANENT INSTALLATIONS ONLY.
BEFORE POWERING THE WATER HEATER, BE SURE THAT THE SYSTEM IS COMPLETELY FILLED WITH WATER
AND ALL AIR IS REMOVED.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR MORE INFORMATION.
MODEL(S): ESH-2.5, ESH-4.0
Eccotemp hereby warrants this product to be free of material defects in materials and workmanship when
installed and operated according to Eccotemp’s installation and operating instructions. This Limited Warranty
extends to the original purchaser and subsequent owners, but only while the product remains as the site of the
original installation. This Limited Warranty terminates if moved or reinstalled at a new location. There are no
warranties, express or implied made or given other than contained in this Limited Warranty. No agent, employee
or representative of Eccotemp has any authority to bind Eccotemp to any representation or warranty concerning
the Product not contained in this Limited Warranty. Eccotemp reserves the right and authority to change, modify
or alter this warranty at any given time.
Except as expressly set forth herein, THERE ARE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, WITHOUT LIMITATION, AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH
RESPECT TO ANY GOODS SOLD HEREUNDER. BUYER’S EXCLUSIVE REMEDY IS LIMITED TO REPAIR OR REPLACE
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MENT OF THE GOODS SOLD, AT ECCOTEMP’S DISCRETION. ECCOTEMP SHALL NOT BE LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES.
Limited Warranty Period
This Warranty is extended by Eccotemp Systems to the Owner. This warranty takes effect on the date of in
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stallation of the Product or 30 days after the date of purchase, whichever occurs first, and is effective until the
specified anniversary of such date as follows:
Item Period of Coverage
5 Years limited on Leaks
2 Years Defects
Free Accessories (accessories, hardware pack, etc.) 30 days
Coverages are void if the unit is used in a hot water circulation loop, in series with a circulation system or where
an on-demand recirculation system is not incorporated. The EM Mini Tank series is approved for commercial use.
Eccotemp will provide 1 round of parts per incident (deemed by Eccotemp Support Team) under the warranty
prior to requesting the shipment of any item to our warehouse for repair/inspection.
For Customers With a Home Warranty
Often your home warranty will assist in covering some of the fees related to your home appliances, such as
your water heater. Be sure to check with your home warranty company for assistance prior to reaching out to
Eccotemp.
Shipping Related Costs:
US ORDERS
Within the first 45 days of purchase, Eccotemp will cover all ground shipping costs for warranty related issues,
excluding AK, HI and any location outside of the continental US. After the first 45 days of purchase, the customer
is responsible for all shipping to Eccotemp, regardless of reason or circumstance. Eccotemp will cover the
warranty related shipping costs when returning a product to a customer after repair/inspection. The method for
warranty related shipping will be Ground equivalent with the provider of Eccotemp’s choosing.
CANADA ORDERS
Within the first 45 days of purchase, Eccotemp will cover all ground shipping costs for warranty related issues.
After the first 45 days of purchase, the customer is responsible for all shipping to Eccotemp, regardless of
reason or circumstance. Eccotemp will cover the warranty related shipping costs when returning a product to a
customer. The method for warranty related shipping will be Ground equivalent with the provider of Eccotemp’s
choosing.
All shipments of any type of product coming to Eccotemp for any reason must have an RGA for any repairs to
be made. Please contact Eccotemp to obtain an RGA number prior to shipping anything to Eccotemp. Failure to
do so could result in loss of product. Eccotemp will not be responsible for replacement due to loss or damage if
these steps are not properly followed.
ECCOTEMP SYSTEMS, LLC
LIMITED WARRANTY INFORMATION
W
ARRANT
Y
CANADA
Eccotemp Systems/Returns Department
CO Eccotemp Canada
Ottawa Logistics
1270 Humber Place
Ottawa Ontario K1B 3W3
US
Eccotemp Systems/Returns Department
315-A Industrial Rd.
Summerville, SC 29483
