AS/400 Service
81
Powerware
®
Prestige Series Installation and Operator’s Manual for IBM Applications (650 VA - 1500 VA)
Uncontrolled Copy
EMEA
Customer Process for Service
1.
Customer calls the local IBM office servicing account.
2.
The IBM CE responds, determines the problem, and resolves
the problem.
IBM Powercare
9
Five-Year Warranty
Applies only to electronics (unit) installed in the 50 United States of America, Canada, Latin America, and Asia Pacific:
Powerware Corporation warrants the unit against defects in material and workmanship for a period of five years from the
date of startup or sixty-six (66) months from the date of completion of manufacture, whichever period expires first.
If, in Powerware Corporation’s opinion, the unit fails to meet published specifications and the defect is within the terms of
this limited warranty, the defective part(s) will be repaired or replaced at the option of Seller with no charge for
replacement parts. There will be no charge for replacement equipment installation or defective part repair in connection
with defects covered by this Limited Warranty. Equipment sold, but not manufactured, by Seller (e.g. batteries, battery
racks), shall be warranted only by the manufacturer of such equipment, Prestige Powerware Corporation’s line up and
match batteries are warranted for 5 years from start-up or 66 months from manufacture subject to the terms attached
hereto. Equipment repaired or replaced pursuant to this Limited Warranty will be warranted for the unexpired portion of
the original warranty subject to all the terms thereof.
This warranty does not apply to any unit that has been subject to neglect, accident, abuse, misuse, misapplication,
incorrect connection, or that has been subject to repair or alteration not authorized in writing by Powerware Corporation
personnel. THIS WARRANTY IS THE PURCHASER’S (USER’S) SOLE REMEDY AND IS EXPRESSLY IN LIEU OF ANY
OTHER WARRANTY, AND THERE ARE NO OTHER EXPRESSED OR IMPLIED GUARANTEES OR WARRANTIES
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OF FITNESS FOR PURPOSE. Powerware
Corporation’s liability on any claim of any kind relating to the unit, batteries or otherwise for any loss or damage arising
out of or in connection with or resulting from this Agreement or from the performance or breach thereof shall in no case
exceed the price allocable to the goods or services or unit thereof which gives rise to the claim.
Seller’s obligations under this Limited Warranty are conditioned upon receipt by Seller of all payments due (including
interest charges, if any). During such time as Seller has not received payment of any amount due to Seller in accordance
with the Contract terms under which the equipment is sold, Seller shall have no obligation under said warranty; also
during this time the period of said warranty shall continue to run and the expiration of said warranty shall not be
extended upon payment of the overdue amount. These limitations to said warranty apply even in the event that the
equipment is sold by Seller for resale to an ultimate user.
In no event shall Seller be liable for any indirect, incidental, special, or consequential damages. Seller shall not be
responsible for failure to provide service or parts due to causes beyond Seller’s reasonable control.
Any advice furnished the Purchaser (user) before or after delivery in regard to use or application of Powerware
Corporation equipment, is furnished without charge and on the basis that it represents Powerware Corporation’s best
judgment under the circumstances. The use of any verbal advice by the Purchaser (user) is solely and entirely at its own
risk.
Preventive Maintenance (PM) is not required on the product to maintain the warranty.
This limited warranty applicable only to products purchased from the IBM Corporation.
