7 Maintenance and service
7.4 Troubleshooting
56
MICRO PANEL XV-152
12/2011 MN04802006Z-EN
www.eaton.com
7.4
Troubleshooting
Tab. 25 Troubleshooting
Fault and possible cause
Corrective action
Device does not start (boot).
Power supply interface does not have any
power.
Check the power supply cable.
While the device is starting (booting), the following
message appears:
«<50> Touch is dirty or defect»
(only appears if GALILEO is installed)
Resistive touch is not correctly calibrated.
Start (boot) the device.
Calibrate touch
(
→
Document «MN05010007Z-EN System
Description Windows CE»).
The threaded pins for mounting the device
have been tightened too much.
Loosen the threaded pins (observe max.
torque,
→
Chapter 5.4.1,
46).
Device is faulty.
Send in your device for repair.
Display remains or becomes dark.
Backlight is switched off.
Check the function in the visualization software.
Backlight is faulty.
Send in your device for repair.
Touch does not react or does not react correctly to
touch operation.
Resistive touch is not correctly calibrated.
Start (boot) the device.
Calibrate touch
(
→
Document «MN05010007Z-EN System
Description Windows CE»).
Touch is deactivated.
Start (boot) the device.
Activate touch
(
→
Document «MN05010007Z-EN System
Description Windows CE»).
The icon
appears in the taskbar.
Incorrect operation of the operating elements
on the display.
Remove all objects from the area of the display.
The threaded pins for mounting the device have
been tightened too much.
Loosen the threaded pins (observe max.
torque,
→
Chapter 5.4.1,
46).
Device is faulty.
Send in your device for repair.
