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i-on Series

Security System

Administration and User Manual

for i-on Compact, i-on30R+, i-on40H+, i-onG2SM and i-onG3MM

Issue 3

Control unit software version 6.00.xx

Summary of Contents for i-on Compact

Page 1: ...i on Series Security System Administration and User Manual for i on Compact i on30R i on40H i onG2SM and i onG3MM Issue 3 Control unit software version 6 00 xx ...

Page 2: ...uential damage or loss whatsoever including but not limited to damage or loss of use of equipment plant or power system cost of capital loss of power additional expenses in the use of existing power facilities or claims against the purchaser or user by its customers resulting from the use of the information recommendations and descriptions contained herein The information contained in this manual ...

Page 3: ...the set unset status from a two way remote control 14 Starting a Hold Up Alarm HUA from a two way remote control 14 Using a one way remote control 14 Setting from a one way remote control 15 Unsetting from a one way remote control 16 Using a one way i RK01 radio keypad 16 Setting from an i RK01 radio keypad 16 Unsetting from an i RK01 radio keypad 17 Using a two way KEY RAS keypad 17 Setting from ...

Page 4: ...and sounders 37 Testing a wired keypad 38 Testing the on board keypad 39 Performing a walk test 39 Testing outputs 41 Testing remote controls 42 Testing user HUAs 42 Testing proximity tags 43 Testing ARC reporting 44 System configuration 44 Switching facilities on off 44 Setting the date and time 45 Configuring calendar sets 46 Defining contacts 50 Editing outputs 50 Managing remote controls 52 Sw...

Page 5: ...Other publications If you are new to i on alarm systems you should read one of the following guides first i on Compact User Guide i on Series User Guide for i on30R i on40H i onG2SM and i onG3MM These provide an introduction to the key concepts and components of the alarm system and how to carry out the most common day to day tasks Additional user guides are also available for other items such as ...

Page 6: ... configured as a partitioned not part setting system Please refer to page 5 for a description of part setting and partitioned modes The available user types are as follows Master user This user is able to carry out all user actions A master user can for example set or unset the system and access all options in the user menus including the ability to add or delete other users A master user can edit...

Page 7: ...ontrol unit can for example notify the Alarm Receiving Centre ARC A duress code has no access to the user menu and cannot have a remote control or proximity reader tag Note The Installer must program your system to provide this feature and you must agree with your alarm installer and the ARC what action the ARC should take on receiving a duress message Guard not available for i on Compact A guard ...

Page 8: ... A remote password is automatically generated and displayed when you create this user which the third party system requires Level 4 This type of user can be created only by the installer and is able to update the firmware and language files at the control unit using the web interface There can be only one level 4 user The level 4 user cannot set or unset the system and is able to use the user menu...

Page 9: ...otely e g using the web interface Depending on how your installer has programmed the system you may receive a phone call from the installer to request access About part setting and partitioned modes Depending on your requirements your system may have been configured by the installer as a part setting system or a partitioned system These two modes are explained next Part setting mode In part settin...

Page 10: ...parate alarm systems A zone is armed only when ALL of the partitions that it belongs to are set If you unset any of the partitions that a zone belongs to the control unit will unset that zone This allows for example the system to include areas such as lobbies that are shared by users belonging to different companies In addition each partition can have a full set level and up to three part set leve...

Page 11: ...moke detectors flood sensors Hold Up Alarm buttons or emergency exits Monitors for machinery for example freezers or other type of technical alarm Using a keypad to set or unset the system This section explains how to set and unset your system from any keypad that has a display including the keypad built into an i on Compact control unit If you are using a radio keypad that has no display please r...

Page 12: ...t Partitions partitioned system only To choose the partition s to set and whether to full set or part set those partitions Note Please refer to page 5 for details of partitions 4 If you selected Partitions a The bottom line shows the name of the first partition to which you have access and its current state U unset S full set PB C D part set B C D is set b Press or to select the partition you want...

Page 13: ... you have the final exit door open or you trigger one of the detectors on your entry exit route the keypad gives an interrupted setting tone this is normal The system sets when one of the following occurs depending on how the system is configured Immediately instant set After a specified period of time You need to make sure you exit the premises before the exit timer expires The bottom line of the...

Page 14: ...en strobe unit when the system sets If the system does not set If the system does not set check the display to see if any zone is active Normally the system can set only when zones other than those in the entry exit route are inactive If there is more than one zone active the display changes every three seconds to show each zone in turn Quick setting the system Your installer may have enabled quic...

Page 15: ...as you used to leave the premises Do not stray from this route you may cause an alarm 2 Depending on how the system is configured you may hear an entry tone If you hear the tone go directly to the keypad since you will have limited time to unset the system before it generates an alarm 3 Enter your access code or present your proximity tag to the keypad If you enter your access code the display sho...

Page 16: ...ate a User Defined output Each remote control has a unique electronic identity and is assigned page 31 to a specific user The remote control is designed to provide feedback about the current status of the system if enabled by the installer When you operate the buttons the control unit sends back signals that light up one or more LEDs on the fob These show whether your system has set or if there ha...

Page 17: ...ault for example a zone is active all four LEDs glow red for three seconds 3 You will hear a continuous exit tone unless the system is configured for silent or instant setting The system sets as described in step 6 on page 9 4 The Set or Part Set LED glows green for three seconds This is your confirmation that the control unit has set the system Unsetting from a two way remote control Note The abi...

Page 18: ... two way remote control 1 Press and hold any two diagonally opposite buttons at the same time All four LEDs flash red three times 2 The control unit starts a hold up alarm and if applicable sends the alarms to the Alarms Receiving Centre ARC 3 All four LEDs glow green for three seconds This is your confirmation that the control unit has generated the alarm Using a one way remote control The one wa...

Page 19: ...tion for key A is to full set all of the user s partitions Keys can be configured to part set specified partitions if required 3 You will hear a continuous exit tone unless the system is configured for silent or instant setting The system sets as described in step 6 on page 9 If the system will not set If one of the zones is active when you try to set the system you will not hear the exit warning ...

Page 20: ...splay and can only transmit to the control unit it cannot receive information back from the control unit Figure 4 One way radio keypad The keypad cannot show the status of the system The left hand Transmit LED glows only to show that the keypad is sending a command to the control unit Setting from an i RK01 radio keypad 1 Make sure the system is in standby 2 Enter a valid access code or present yo...

Page 21: ...ill have limited time to unset the system before it generates an alarm 3 Enter your access code or present your proximity tag to the keypad 4 Press Using a two way KEY RAS keypad Note Please refer to the KEY RAS User Guide for full information about how to use the KEY RAS A two way KEY RAS keypad Figure 5 can transmit to the control unit and receive information back from the control unit The keypa...

Page 22: ...s configured you may hear an entry tone If you hear the tone go directly to the keypad since you will have limited time to unset the system before it generates an alarm 2 Within the allocated time key in your access code and press or present your proximity tag The entry tone stops and the system unsets The ABCD keys remain lit green either for a few seconds or permanently while the system is unset...

Page 23: ...a failure of a communications link from the control unit When an alarm occurs the control unit normally activates internal sounders and depending on severity external siren strobe units Table 1 shows the default response for each type of alarm After an alarm you will need to silence the sounders acknowledge the alarm and reset the system see Silencing acknowledging and resetting alarms on page 21 ...

Page 24: ...et beeping once per second from internal sounders A system fault detected by the control unit such as a mains failure or communications line fault This is known as an alert see page 24 Other alarm actions In addition to sounding internal sounders and external siren strobe units the system may depending on configuration carry out other actions such as to Operate output devices such as lights Save r...

Page 25: ...able are as shown in Table 2 Table 2 Speech message acknowledgement Function Key End this call and let the control unit contact the other nominated persons for this alarm 5 Play message again 3 Clear down and do not call any of the other nominated persons for this alarm 9 Note When a recipient answers a speech message there is a six second delay before the control unit starts the message Silencing...

Page 26: ...larm For example OR for example The bottom line alternates once a second to show the name of the zone or device that generated the alarm For example 4 Press to indicate that you have acknowledged the alarm message The system returns to standby and is ready to set again 5 If the alarm message included Press tick to reset see above acknowledging the alarm also resets the system and the navigation ke...

Page 27: ...led you will see a message similar to the following while acknowledging an alarm 1 Note down the 4 digit number 4321 in this example 2 Press to clear the message The display returns to normal 3 Call the ARC and quote the 4 digit number 4 If satisfied with your identity the ARC provides a reset code 5 Go through the procedure to acknowledge the alarm again and at the above prompt enter the reset co...

Page 28: ...et 1 Press before entering your access code 2 Enter your access code or present your proximity tag to the keypad The bottom line displays the most recent alert For example OR for example The bottom line may alternate between displaying the zone number and name if applicable 3 Press to acknowledge and if applicable reset the alert Repeat this step for any other alerts that may be active 4 If you se...

Page 29: ...ormal Partition Guard Set Only BMS Duress Easy Set Shunt Level 4 Omit Zones Shunt Group not i on Compact Users Add User Edit User Name Type not U001 Partitions partitioned system Code Prox Tag Remote Hold Up Alarm Remote Password App access Delete User View Log Test Siren Sounders Ext Radio Sirens Wired Sirens not i on Compact Loudspeakers not i on Compact On board Sounder i on Compact Wired Keypa...

Page 30: ...not i on Compact Add Event Edit Event Event name Event time Event day Ward Partitions Warning time Warning tone Delete event Add Exception Edit Exception Exception Name Exception Start Time Exception Start Date Exception End Time Exception End Date Delete Exception Contacts Edit Outputs Remotes Outputs On Off About Panel Cloud Expanders not i on Compact Keypads not i on Compact Comms Pair App ...

Page 31: ...everal times Entering text You can use the numeric 1 9 and keys see Figure 6 to enter numbers and text Press a key one or more times to obtain the letter you require For example to enter a B press the 2 key twice or to enter an C press 2 three times The bottom line of the display shows the character you are about to insert and the other characters available using that key Wait a moment before each...

Page 32: ... omitted you have to omit the zone again before you next set the system Alternatively use shunt groups see the next section Note You can omit only those zones that the installer has given the Omittable attribute To omit zones 1 Select Omit Zones The bottom line displays the first zone you can omit An O is displayed at the end of the line if the zone is Omitted An I is displayed if the zone is Incl...

Page 33: ...ord that information A zone can be in more than one shunt group Once the shunt groups are defined there are three ways of shunting them a Master and admin users can use the Shunt Groups option to shunt all zones in selected shunt group A master user can select any shunt group In a partitioned system an admin user can select any shunt group in the same partition as the admin user b A master user ca...

Page 34: ...new there is only one user the default master user who has full access to perform any action that a user is able to do and access all user options The master user can add new users and while doing so specify the user s type page 2 which determines the actions the user can carry out About the Users menu If you are a master or admin user you can use the Users option in the main menu to Add new users...

Page 35: ...nly a proximity tag duress and BMS users can have none of these devices If you do not wish to assign these devices most user types can assign the devices to themselves at a later date using the Users option depending on user type see the menu map on page 25 A user can have only one proximity tag remote control or HUA transmitter No two users can have the same device Note The level 4 user can be cr...

Page 36: ...and BMS users Present an unallocated tag to the keypad until you see Prox Tag added or if you do not want to assign one Note If you have a proximity tag that is already allocated you can find out who it belongs to by using Test Prox Tag page 37 7 You are prompted to assign a remote control to the user except for shunt duress and BMS users To assign a remote control press any button on the remote c...

Page 37: ...to select the shunt group to assign to the user The indicates the currently selected shunt group 10 The control unit confirms that the user has been added Editing users Editing another user s details To edit another user s details such as the user s name or type you must log in as a master or admin user and select Edit User from the Users menu Edit User is available only if you have logged in as a...

Page 38: ...ge 25 shows the user types that have access to Users menu and the options available You can depending on your user type Change your own access code Add or delete your own proximity tag remote control or HUA transmitter In a partitioned system specify the partition that your two way remote control can set unset etc not available for a one way remote control Enable or disable access to the SecureCon...

Page 39: ...old Up Alarm To add or delete your own HUA transmitter Remote Password To set the remote password for a BMS or level 4 user App access To enable or disable use of the SecureConnect mobile app 3 Follow the prompts Please refer to Adding users on page 31 if you need information about how to use any of the above options Deleting users If you are a master or admin user you can use the Users Delete Use...

Page 40: ... in the above example as described in the next section 2 If applicable press to see a more detailed description of the event such as the user name rather than user number associated with the event If you need information about a log event please contact your installer 3 Press to show older events or to show more recent events 4 Press to finish viewing the log User numbers The control unit identifi...

Page 41: ...system A master or admin user can use the Test option to test various components of the system and to check the current owner of a proximity tag remote control or HUA transmitter Testing sirens and sounders To carry out the test 1 Select Test Sirens Sounders 2 Press or followed by to select the devices to test Ext Radio Sirens External radio sirens and their strobes Wired Sirens Wired sirens and t...

Page 42: ...u are currently using you cannot test a keypad remotely To carry out the test 1 Select Test Wired Keypad The bottom line of the display shows the keypad name and bus address For example All four ABCD LEDs and LEDs around the navigation keys should glow red 2 Press and in turn to test the navigation keys Each time you press a key the LEDs should change colour and the display show the key you presse...

Page 43: ...any other key to test it The display should confirm the key you pressed 5 Press to finish the test Performing a walk test Master and admin users can use Test Walk Test to test detectors without starting an alarm Walking past motion detectors should be enough to trigger them If you have detectors connected to doors or windows you will have to open them to trigger those detectors During the test if ...

Page 44: ...ets you select one or more individual zones and test only those zones Press or to scroll up and down the list of zones Press to display Yes at the end of the bottom line to mark the zone as one you want to test 4 Press to begin the test The top line shows how many detectors remain to be tested The bottom line provides a list of all the detectors ready for testing press or to scroll through the zon...

Page 45: ...t in a list of any user defined outputs allocated for your use For example The top line shows the address and type of the output In the above example the address is PAN 01 and the type is W wired The output type is displayed for control units that have built in radio and wired outputs The bottom line shows the name of the output which may be the same as the address and whether the output is curren...

Page 46: ... is allocated to The bottom line shows the function of the button and the strength of the signal If the signal strength is less than 4 contact your installer 3 Repeat step 2 for the other buttons Note If you wish to test the Hold Up Alarm buttons make sure you press them both at the same time 4 Press to end the test Testing user HUAs Master and admin users can use Test User HUAs to test radio Hold...

Page 47: ...to end the test Testing proximity tags Master and admin users can use Test Prox Tags to test proximity reader tags To carry out the test 1 Select Test Prox Tags The following is displayed 2 Hold the proximity tag against the proximity tag sensor on the keypad The keypad gives a double beep confirmation tone and you will see the results of the test The bottom line shows the name of the user the pro...

Page 48: ...installer has configured communications the second line may be used if the first fails to connect 3 Press to start the test The keypad shows the progress of the call Check with the ARC that the test call arrived If the call fails the display shows Call failed followed by the reason System configuration The System Config menu allows you to change some parts of the system to suit your particular nee...

Page 49: ... firmware and language files at the control unit automatically or using the web interface b Log into the user menu or web interface and change the level 4 user name and code The level 4 user cannot perform other tasks such as to set or unset the system omit zones etc To switch facilities on or off 1 Select System Config Facilities On Off 2 Use or to choose the facility then or to switch it on or o...

Page 50: ...tion first and another event to set the system partition to a different part set level For example if event 01 part sets the system or a partition do not program event 02 to full set the system Instead program event 02 to unset the system and then use event 03 to full set the system If you create an event to unset a partition and another event to set the same partition again you must program the s...

Page 51: ...s you want the event to occur Press or to scroll through each day of the week Press or to specify Yes or No Event Actions In a partitioned system press or to scroll through each partition and or to select No no action Full full set Part part set or Unset In a part setting system select one of Full Set Part Set B or C or D or Unset Event Exceptions Choose the exceptions set up using Add Exception t...

Page 52: ...l parts of an event Delete Event Use System Config Calendar Set Delete Event to delete an event Add Exception Use System Config Calendar Set Add Exception to create an exception During the time specified by the exception none of the events that have the exception will take place When you add an exception the control unit guides you through the following steps Name Enter up to 12 characters or pres...

Page 53: ... allocated to a single partition that partition may start setting immediately If a user defers a setting event the control unit halts the warning timer and defers setting 30 minutes from the start of the warning time At that time the control unit starts counting down the warning timer again The user can defer setting in this way a total of three times After the third deferral the control unit sets...

Page 54: ... by to select the recipient you want to edit 3 Press or followed by to select one of the following options Name Select this to edit the name of the recipient See page 27 for details of how to enter text Tel No 1 The first telephone number of the recipient Tel No 2 The second telephone number of the recipient Note The Email and IP Address settings are not used as email addresses for emailed alarms ...

Page 55: ...d by On Time see below When set to Yes the output changes state every time a user operates the output or according to a schedule if you specify On Time Off Time and Days see below On Time Off Time Days If Latched is set to No use On Time to specify the number of seconds you want the output to remain active If you specify zero seconds the output will not operate You can use On Time Off Time and Day...

Page 56: ...for all remote controls to unset the system HUA Function Enables or disables the ability for remote controls to generate Hold Up Alarms HUAs These options are described next Editing the programming of the buttons You can use System Config Remotes Edit to re program the A B or buttons on a one way remote control or the button on a two way remote control after the devices have been assigned to a use...

Page 57: ...fig Remotes Edit The following is displayed 2 EITHER a Press the button on the remote control you want to re program Hold down the button until you see the transmit LED flash OR if you do not have the remote control a Press at the Press Remote Button prompt b Use or followed by to select the remote control you want to re program c The display lists the first button on the remote control d Use or f...

Page 58: ... system Unsets selected partitions that the user belongs to After selecting this option use or to scroll through the partitions and use or to choose whether the partition should be unset by the button Press when you have finished Set Partitions partitioned system Full sets or part sets selected partitions that the user belongs to After selecting this option use or to scroll through the partitions ...

Page 59: ...gn it to another user The System Config Remotes menu provides two options for deleting remote controls Delete This allows you to delete a specific remote control see below Delete All This deletes all remote controls that the system learnt You should use this option only if you are sure you want to delete all remote controls To delete a specific remote control 1 Select System Config Remotes Delete ...

Page 60: ...enable this feature by configuring Basic confirmation mode Doing so means that the system does not comply with BS8243 or DD243 After selecting HUA Function use or to select Enabled or Disabled followed by See page 14 for details of how to generate an HUA using a two way remote control Switching outputs on off Master and admin users can use Outputs On Off to switch outputs on or off as follows 1 Se...

Page 61: ...s Whether the control unit is in partitioned or part setting mode if applicable Cloud This gives information about the connection to the SecureConnect Expanders Not available for i on Compact For each expander this gives the expander s address its type and the version of software firmware installed Keypads Not available for i on Compact For each keypad this gives the keypad s address and the versi...

Page 62: ...g code for the SecureConnect app The app allows you to monitor and control your alarm system over the internet from your mobile phone or tablet The pairing code uniquely pairs your app with your panel and user code This ensures that any actions you carry out using the app will affect only your panel and are logged against your user code You are prompted to enter the code when you first open the ap...

Page 63: ...nect is a trademark of Eaton www touchpoint online com Product Support UK Tel 44 0 1594 541978 Available between 08 30 to 17 00 Monday to Friday email securitytechsupport eaton com Part Number 13392068 6th December 2019 ...

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