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ARCON 3G
ARCON 3G MANUAL
MN026015EN October 2020 www.eaton.com
Troubleshooting alarms
Alarm
Text
Trigger
Solution
E.04
Addressing error
INTERLINK
Check if all INTERLINK cables are connected properly and the RJ45
terminator on the last module has been placed on OUT. Restart the
system and try to acknowledge the alarm.
E.06
Flash access error
Internal hardware of master module
Restart the system and try to acknowledge the alarm.
If not possible please contact the manufacturer.
E.09
Parameterization error
INTERLINK
Check if all INTERLINK cables are connected properly, restart the
system and try to acknowledge the alarm.
Tip:
Do not disconnect any INTERLINK cable while initialization process
(SYSTEM LED blinking orange), because it can produce this alarm.
E.14
WD reset
Internal hardware of master module or a
connected module
Restart the system and try to acknowledge the alarm.
If not possible please contact the manufacturer.
E.15
ADC error
Internal hardware of master module or a
connected module
Restart the system and try to acknowledge the alarm.
If not possible please contact the manufacturer.
E.16
DAC error
Internal hardware of master module or a
connected module
Restart the system and try to acknowledge the alarm.
If not possible please contact the manufacturer.
E.17
Parameter error
INTERLINK
Check if all INTERLINK cables are connected properly, restart the
system and try to acknowledge the alarm.
E.18
Sensor wire fault
ARC-DMOD-3SL module (CH1-3)
A sensor wire fault will be detected when
configured sensor is disconnected more
than 5s.
It can be also detected in case when
sensor is damaged, broken or wrong type.
Check if the sensor is connected properly and try to acknowledge the
alarm.
In this case the sensor must be replaced with a new one and the
alarm can be acknowledged.
E.19
Sensor constellation error
ARC-DMOD-3SL module (CH1-3)
Unexpected sensor has been detected.
Sensor is connected on a position where it
should not be connected.
Position:
M.xx – xx = module number
S.yy – yy = sensor number
Disconnect the issued sensor and try to acknowledge the alarm.
E.20
INTERLINK error
INTERLINK communication interface
Check if all INTERLINK cables are connected properly and the RJ45
terminator on the last module has been placed on OUT. Restart the
system and try to acknowledge the alarm.
E.21
INTERLINK constellation error
INTERLINK module missing or unexpected
module detected.
Wrong module type.
Example:
Point sensor module is connected instead
of line sensor.
Check if all INTERLINK cables are connected properly and the
number/type of parameterized modules is correct. Exchange the
wrong device type or disconnect the added module, restart the
system and try to acknowledge the alarm.
E.22
INTERLINK compatibility error
INTERLINK version of a mdoule is not
compatible with version supported by
master.
Replace the module with compatible firmware version.
E.23
Configuration missing
Software Master LITE unit Configuration
file missing or corrupted.
Also, it will be detected on each new
produced Master LITE which is not yet
configured.
Perform the configuration process:
-Power down Master LITE
-Press and hold ACK button
-Power up Master LITE
-Acknowledge number of detected modules and sensors
The configuration file will be stored and system will restart.
Then try to acknowledge the alarm.
E.47
Faulty light detection
ARC-DMOD-3SL module (CH1-3)
Too long light detection (>10s).
Ensure that no external light source is interferring the system (e.g.
Direct sunlight).
E.48
Overheat
Master module overheat.
The internal temperature is too high.
Check if the module environment is according to the specification.
When everthing is in line try to acknowledge the alarm.
E.53
Alarm list overflow
Master module
There is no more space for alarms in the
Alarm list.
Info:
The alarm list can store up to 100 alarms.
All active alarms must be acknowledged and then it will be possible
to acknowledge alarm “E.53”.
Table 2 .3: Simple system – Troubleshooting alarm
