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PrimeVal NZ Ltd Trading as EasyGate warrants, on behalf of the manufacturer, the original purchasers
for a period of one (1) year unless stated below. Warranty commences from date of purchase (not
installation). The manufacturer warrants the product to be free of defects in materials and workmanship
under normal use, providing installation has been carried out in accordance to manufacturer’s
specifications. All remotes carry a 6 month warranty with 3 months on batteries. During the warranty
period, EasyGate shall either repair or replace any defective product upon return of the product to 11
Hotuhotu Street, Tauriko Business Estate, Tauranga 3110. Any replacement and/or repaired parts sent
out by EasyGate are warranted for the remainder of the original warranty or ninety (90) days, whichever
is longer. No replacement parts are to be sent prior to the original parts being returned first. The original
owner must promptly notify EasyGate in writing via email [email protected] that there is an issue in
material or workmanship and such written notice shall be received in all events prior to expiration of the
warranty. It is the purchaser’s responsibility to confirm this notification has been received by EasyGate.
Warranty Procedure:
To obtain service under this warranty, please return the item(s) in question to the point of purchase. All
authorised distributors and dealers have a warranty program. Anyone returning goods to EasyGate must
first obtain an authorisation via email. EasyGate will not accept any product for which prior authorisation
has not been used. EasyGate will pay return shipping costs (equal to Fastway ground rate) to the owner
of item(s) repaired under warranty. This warranty does not cover removal or installation of the product
in any way or form.
Conditions to Void Warranty:
This warranty applies only to manufacture defects and workmanship relating to normal use. Gates must
be level and move freely and consistently in both open and closing cycle.
This warranty does not cover:
Damage incurred in shipping or handling
Installation or removal of product.
Damage caused by natural or manmade disaster such as fire, flood, wind, earthquake, or
lightning etc.
Damage due to causes beyond the control of EasyGate such as excessive voltage or short
circuiting, mechanical shock or water damage.
Damage caused by unauthorized attachment, alterations, modifications, or foreign objects.
Damage caused by peripherals (unless such peripherals were supplied by EasyGate)
Damage by moisture, insects or animals or objects such as vehicles etc.
Defects caused by failure to provide a suitable installation environment for the products
Damage caused by used of the products for purpose other than those for which it was designed.
Damage from improper maintenance
Damage arising out of any other abuse, mishandling, and improper application of the products.
EasyGate liability for failure to repair the product under this warranty after a reasonable number of
attempts will be limited to a replacement of the product, as the exclusive remedy for breach of
warranty. Under no circumstances shall EasyGate be liable for any special, incidental, or consequential
damages based upon breach of warranty, breach of contract, negligence, strict liability, or any other
legal theory. Such damages include, but are not limited to, loss of profits, loss of the product or any
associated equipment, cost of capital, cost of substitute or replacement equipment, facilities or services,
down time, purchaser ́s time, the claims of third parties, including customers, and injury to property.
Disclaimer of Warranties:
This warranty contains the entire warranty and shall be in lieu of any and all other warranties, whether
expressed or implied (including all implied warranties of merchantability or fitness for a particular
purpose). And of all other obligations or purporting to act on its behalf to modify or to change this
warranty, nor to assume for it any other warranty or liability concerning this product.
WARNING: EASYGATE recommend the entire system be completely tested on a regular basis. However,
despite frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is
possible for this product to fail to perform as expected.
Out of Warranty Repairs:
