Check for parts online at
www.getearthquake.com
or call 800-345-6007 M-F 8-5
22
Operator's Manual
CS3814, CS3816, CS4116 Chainsaws
EARThqUAkE ChAINSAWS
1-year limited Warranty
terms and conditions
product Warranty: 1-year limited Warranty
Earthquake, a manufacturing company, warrants this earthQuake® chainsaW to be free from defects in the
material or workmanship for a period of one year from the date of purchase. During the one-year warranty of this
product, Earthquake will, at their discretion, furnish parts and labor to correct any defect caused by faulty material
or workmanship. Any unit used in a commercial application is covered for a period of 90 days after purchase. This
warranty applies to the original owner with a proof of purchase and is not transferable. This guarantee is void
unless the warranty card is properly filled out and received by Earthquake within 30 days of purchase or go to www.
GetEarthquake.com for online registration.
for replacement parts, phone 800-345-6007 or go online to www.getearthquake.com.
engine Warranty: 2-year limited Warranty
Ardisam, Inc., a manufacturing company warrants its Viper Engines under a two-year limited warranty to be free from defects
in materials and workmanship for the service life of the product not to exceed twenty four consecutive months from the date
of purchase for consumer applications. As a Viper small engine owner, you are responsible for executing proper maintenance
listed in your Operating and Maintenance Instructions. The warranty period begins on the date of purchase by the first retail
consumer or commercial end user, and continues for the period of time stated above.
*These warranties apply only to products which have not been subjected to negligent use, misuse, alteration, ac-
cident, unauthorized parts, failure to use proper fuel and oil, or if repairs have been performed at non-authorized
service centers. These warranties supersede all other warranties either expressed or implied and all other obligations
or liabilities on our part. Earthquake does not assume, and does not authorize any other person to assume for us,
any liability in connection with the sale of our products. To be at “No Charge,” warranty work must be sent directly
to Earthquake or one of our authorized service centers and performed by them.
To obtain warranty service and/
or replacement instructions, contact our customer service department at 800-345-6007 Monday through Friday
from 8 a.m. to 5 p.m. or visit www.getearthquake.com. If you choose to ship your product to Earthquake for war-
ranty repair, you must first have prior approval from Earthquake by calling our customer service department at 800-
345-6007 for a return material authorization number (RMA#). Under these circumstances, all items must be shipped
prepaid. Earthquake will at no charge, repair or replace, at their discretion, any defective part which falls under the
conditions stated above. Earthquake retains the right to change models, specifications and price without notice.
