MAINTENANCE
BEFORE USING:
Fill oil well with new quality bar and chain
oil. Unused SAE30 weight motor oil may be substituted.
If you drop the pole saw, carefully inspect it for damage.
If the blade is bent, housing cracked, or handles broken or
if you see any other condition that may affect the saw’s
operation. Call our customer service help line at 1-800-
313-5111 for assistance.
Remove the battery pack from the pole saw, then use only
mild soap and a damp cloth to clean the tool. Never let any
liquid get inside the tool; never immerse any part of the tool
into a liquid.
IMPORTANT
: To assure product SAFETY and RELIABILITY,
repairs, maintenance and adjustment should be performed
by a qualified individual always using identical replacement
parts.
CAUTION:
Do not at any time let brake fluids, gasoline,
petroleum based products, penetrating oils, etc., come in
contact with plastic parts. They contain chemicals that can
damage, weaken or destroy plastic.
Ensure that the plastic bar cover is in place when storing.
Fertilizers and other garden chemicals contain agents which
greatly accelerate the corrosion of metals. Do not store the
tool on or adjacent to fertilizers or chemicals.
For smooth and fast cutting, chain needs to be maintained
properly. The chain requires sharpening when the wood chips
are small and powdery, the chain must be forced through the
wood during cutting, or the chain cuts to one side. Refer to
instructions earlier in this manual for instructions on properly
sharpening the chain.
LUBRICATION SYSTEM
The chain is automatically lubricated.
Use only new oil. Never use wasted oil, low quality oil, or
insufficient oil. This could damage the pump, the bar and
the chain which may result in serious personal injury.
Check oil level before each work session, refill if less than
¼ full.
If the lubrication system does not work properly, check the oil
filter and that all oil-ways are clean and free from obstructions.
If it is still not working, call our customer service help line at
1-800-313-5111 for assistance.
GUIDE BAR MAINTENANCE
When the guide bar shows signs of wear, reverse it on the saw
to distribute the wear for maximum bar life. The bar should be
cleaned every day of use and checked for wear and damage.
Feathering or burring of the bar rails is a normal process of bar
wear. Such faults should be smoothed with a file as soon as they
occur.
A bar with any of the following faults should be replaced.
- Wear inside the bar rails which permits the chain to lay
over sideways.
- Bent guide bar
- Cracked or broken rails
- Spread rails
In addition, guide bars with a sprocket at their tip must be
lubricated weekly with a grease syringe to extend the guide
bar life. Using a grease syringe, lubricate weekly in the
lubricating hole.
Turn the guide bar and check that the lubrication holes and
chain groove are free from impurities.
Call us first with questions about operating or maintaining your pole
saw at 1.800.313.5111 between 7:30 a.m. – 4:30 p.m. Eastern
Standard Time, or send emails to [email protected].
CALL US FIRST !!
TROUBLESHOOTING
Problem
-
Unit does not run
- Bar and chain running
hot and smoking
- Motor runs but chain is
not rotating
Possible Cause
- Battery not making contact
- Lock off not fully operated
- Battery not installed properly
- Battery not charged
- Check tension for over-tight condition
- Chain oil tank empty
- Chain installed backwards
- Chain tension too tight
- Check guide bar and chain for
damage
Possible Solution
- Check battery is fully inserted
- Check that lock off is fully forward prior to moving trigger
- Check battery installation
- Check battery charging requirements
- Adjust chain tension
- Fill tank with chain oil
- Reverse chain so that cutters face the right direction
- Adjust chain tension
- Replace damaged bar and chain with identical replacement
parts.
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