TROUBLESHOOTING
PAGE 21
CATALYST PLUGGING
1. Burning materials that produce a lot of char and fly ash.
Do not burn materials such as garbage, gift wrap, card-
board, etc.
2.
Burning wet pitchy woods or burning large loads of small
diameter wood with the combustor in the operation posi-
tion (without light-off taking place). Burn proper fuel only.
Do not close bypass until temperatures are high enough
to initiate light off.
CATALYST DEACTIVATION
1. Burning large quantities of trash, pressure-treated lum-
ber or painted woods, etc. will deactivate the catalyst.
Burn proper fuels only. See
Catalyst Replacement,
page
19.
CATALYST SUBSTRATE CRACKING
1. Normal operation, as long as combustor remains
intact. If cracking causes large pieces to fall out, re-
place combustor.
2. Mishandling or abuse. Handle with care.
3. Warped housing (see
Overfiring
, this page).
CATALYST SUBSTRATE
1. Extreme thermal shock. Combustor is being worked
too hard.
2. Excessive draft. Correct installation. See
Draft Re-
quirements
, page 6
CATALYST PEELING
Extreme Temperatures (over-firing) at combustor surface
can cause the catalyst to peel. Some minor peeling does not
affect function. Severe peeling would close cell openings and
cause a plugging problem. If peeling is severe, replace com-
bustor. Do not overfire appliance. See
Overfiring
, this page.
TAR AND LIQUID CREOSOTE LEAKING FROM METAL
FLUE JOINTS
1.
No chimney cap on chimney. Install cap.
2.
Metal flue assembled improperly. Top flue sections
should be inserted into lower flue sections.
DENCE SMOKE LEAVING CHIMNEY
1. Water vapor (on cold still days water vapor may be mis-
taken for smoke). Water vapor is normal and should be
of little concern.
2. Wet, pitchy woods being burned. Burn dry seasoned
wood only.
3. Bypass in open position. Close bypass.
4. Combustor not functioning. See Catalyst Replacement,
page 19.
OVERFIRING
If any part of the appliance glows, it is overfiring. Other
symptoms may include: Cracking, warping or burning out of
components, catalytic combustor may deteriorate, gold doors
may turn color, stove glass may develop a haze which will not
come off with cleaning, firebox baffle plate (tunnel baffle) may
warp, etc.
Overfiring of a fireplace insert is a condition where ex-
cessive temperatures are reached, beyond the design
capabilities of the appliance. The damage that occurs
from overfiring is not covered under the manufacturers
limited warranty. The following are a few conditions that
should be evaluated and (corrected if necessary) if an
overfiring condition is suspected:
Overfiring Caused From Improper Installation
The venting system must satisfy the draft Requirements
of the appliance. The appliance is merely one component
of a larger system. The other equally important compo-
nent is the venting system, which is necessary for
achieving the required flow of combustion air to the fire
chamber and for safely removing unwanted combustion
byproducts from the appliance. If the venting system’s de-
sign does not promote these ends, the system may not
function properly, which may create performance prob-
lems as well as may be a safety hazard. To ensure that all
installation requirements have been met as outlined in the
installation manual. The chimney should be clean and in
good repair. A draft test should be performed to deter-
mine if the draft requirements of the appliance are being
met. A draft gauge should read between .05 and .07
inches water column (W.C.I.). Excessive draft (above .07
W.C.I.) will allow too much combustion air to be pulled
into the firebox, which results in hotter burns. Too little
draft (below .05 W.C.I.) will not allow enough combustion
air delivery to maintain a fire well or cause performance
problems such as smoking (this may result in improper
operation of appliance, i.e. will not maintain fire well unless
catalytic bypass is left open, or with fuel door left open –
see Operation).
Overfiring Caused From Improper Operation
Never burn the appliance with the fuel door open or ajar,
the ash dump cover off or the ash drawer open. Never
burn the stove with the bypass handle in the open position
once the fire has been established or the air control in
the "high" position for extended periods.
Overfiring Caused From Improper Maintenance
Strictly adhere to all maintenance requirements at
frequent intervals as prescribed in this manual in-
cluding cleaning of flue and fireplace insert. Should
the fuel door, ash dump or glass gaskets become
worn or damaged, they should be replaced.
Overfiring Caused From Improper Fuel
This appliance is approved for use with natural dry well
seasoned wood only (consult your dealer for approved
fuels in your area). Do not burn garbage, particleboard
scraps, or pressed logs using bonding agents because
they can produce conditions that will deteriorate metal.
Green or uncured wood does not work well as fuel, and
can cause increased creosote buildups. Do not overload
or use kindling wood or mill ends as primary fuel.