e.ziclean FURTIV, User Manual

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14. FAQ
A. The Robot stops while operating

Check if the selected cleaning time is over.

Check if there’s any error information on the LED display and refer to the following explanations
to solve it.
B. The cleaner fail to work or the cleaning ability is weakened

Check the battery status.

Check whether the dustbin, the filter and the inlet of suction are cleaned; whether the side
brush is working.

Check whether the cleaner is turned on.
C. The Remote Control does not work properly

Check the battery status of the remote control.

Check the battery status of the cleaner.

Wipe the IR sensor or the beam sensor of the controller using clean and dry cloth.

Keep proper distance between the cleaner and the remote control and then operate the
controller functions targeting the IR receiver located on your robot cover.
To ensure a more effective cleaning of this robot, please clean the sensors regularly.
D. The robot fails to fulfill self-charging

Check whether the power supply is normally connected with the adapter and charging dock
station.

Check the battery power, if it’s too low, please manually charge it with the adapter.

Check whether the dock station is located in a place where the robot can easily get back to.
E. Increased noise when cleaning

Clean the dust box and the filter.

Check whether the brushes are too dirty.