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E-Seek M500, User Manual

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E-Seek M500 User Manual Download Page 11

 

M500 USER MANUAL AND PROGRAMMER SDK 

 

Page 10 

 

At this point check the M500 top LED status, and make sure the Green light is solid ON. 
 
If the RED light blinks it indicates that the scanner encounter a fatal error.  Check the error type by opening 
the “M500dll.log” file.   
 
NOTE:    The  most  common  error  is  the  mismatch  versions  between  the  M500  firmware  and  the 
M500dll.dll.  The M500dll.dll contains a copy of the firmware it was designed to work with embedded 
inside the DLL file.   
 
There are three ways of upgrading the firmware: 

3.1

 

    

U

PGRADING 

F

IRMWARE

 

3.1.1

 

U

PGRADE FIRMWARE FROM 

D

EMO APPLICATION

 

The Demo application checks the M500 firmware version when it starts or the M500 boots. If the firmware 
in the M500 is not the correct version for this DLL then the demo software will pop up a dialog box with 
the option of upgrading the firmware. 

3.1.2

 

U

PGRADE BY RESTARTING THE SCANNER

 

This method will force the scanner to synchronize (upgrade or downgrade) the firmware in M500dll.dll. 

Step 1: Connect the M500 to PC and run your application (which loads M500dll.dll) 
Step 2: Unplug the power to the M500. 
Step 3: Press and hold the Eject button (located behind the red LED). 
Step 4: While holding the Eject bottom connect the power to M500. 
Step 5: Hold the Eject button for until the Green LED starts flashing (about five seconds). 
Step 6: The M500 will automatically restart followed by a beep. 
Step 7: The scanner firmware is now upgraded using the M500dll’s embedded firmware image. 

3.1.3

 

U

PGRADE FIRMWARE FROM 

U

SER APPLICATION

 

The software developer can check the firmware version using the GetVer () API and upgrade the firmware 
using the ProgramFlash() API if the firmware version is not compatible with the DLL..  Refer to Section 9.1 
and the DEMO sample application  
 
 
NOTE:  The firmware needs to be compatible with the DLL that the user application is using.  The DLL and 
firmware  have  a  three  digit  major,  minor,  and  build  version  number.    However  the  build  number  of 
released firmware is always zero.  For example DLL version 1.8.0, 1.8.1, and 1.8.2 would all be compatible 
with firmware 1.8. 
 

 

Summary of Contents for M500

Page 1: ...M500 User Manual and Programmer SDK Revision 1P Doc No 560802 1A May 19 2017...

Page 2: ...on system apparatus machine material method or process in which E Seek products might be used An implied license only exists for equipment circuits and subsystems contained in E Seek products E Seek a...

Page 3: ...starting the scanner 10 3 1 3 Upgrade firmware from User application 10 4 RUNNING DEMO APPLICATION 11 5 SCOPE 11 6 OPERATION 11 6 1 INDICATOR LEDS 11 6 2 EJECT BUTTON 12 6 3 GUI 12 6 3 1 Small Image P...

Page 4: ...M500 USER MANUAL AND PROGRAMMER SDK Page 3...

Page 5: ...ety or in part is strictly prohibited The information contained in this User s Guide is subject to change without notice 1 1 PRODUCT FEATURE This device is an ID card authentication system that perfor...

Page 6: ...M500 USER MANUAL AND PROGRAMMER SDK Page 5 2 1 OVERVIEW OF MODEL M500 Figures 1 and 2 illustrate the major modules and components of the M500 Figure 1 Figure 2...

Page 7: ...ower status Blue and White center mounted LEDs under user control Red LED for Error status Communication High Speed USB 2 0 Weight M500 device 4 25 lb Without Power Supply Dimensions 8 5 Length x 5 7...

Page 8: ...wer Supply USB Cable Cleaning Card Calibration Card Power Supply The AC DC power supply The power cord plugs into the power jack Figure 3 2 4 1 USB CABLE The M500 is provided with a USB interface cabl...

Page 9: ...he white balance calibration simply insert the card with the arrow side first After prolonged use or if the card becomes scratched it should be discarded 2 4 3 CLEANING CARD Figure 6 The cleaning card...

Page 10: ...nstalling the 32 bit Driver for Windows 32 bit XP Vista 7 and 8 Run M500_USB_DRIVER 32 exe Installing the 64 bit driver for Windows 64 bit Vista 7 and 8 Run M500_USB_DRIVER 64 exe WinDriver should app...

Page 11: ...e or downgrade the firmware in M500dll dll Step 1 Connect the M500 to PC and run your application which loads M500dll dll Step 2 Unplug the power to the M500 Step 3 Press and hold the Eject button loc...

Page 12: ...USB The PC software also includes a third party USB driver from Jungo This document covers the M500 C sample application and the C API that gives a C developer a simple interface to the unmanaged C C...

Page 13: ...BUTTON This button which is located on the top of the units is used to try to eject a jammed card 6 3 GUI Figure 9 The GUI has a toolbar and controls on the top small preview images on the left a larg...

Page 14: ...n image with the right side illuminate using IR light and detected on the left side which is not illuminated The intensity of the bleed through image is an indication of the card s opacity The big ima...

Page 15: ...white LED mounted next to each other Clicking on this button cycles thru blue LED on white LED on blue LED blinking white LED blinking and both LEDs off Note that early production units do not have a...

Page 16: ...M500 USER MANUAL AND PROGRAMMER SDK Page 15 6 3 3 SCAN MODES By default the normal scan mode is RGB IR UV Click on the Scan Normal button until it changes to Scan RGB for fast RGB only scanning...

Page 17: ...er versions and brings up a dialog box if the versions do not match The T1 T2 and T3 likewise will turn green when data is found on the magnetic stripe for tracks 1 2 3 6 3 5 STATUS BAR The triangle i...

Page 18: ...mismatch or other serious error it will sends an error event In this case EV_ERR_FW_VER and send a command to the firmware to flash its red LED On receiving this event the demo application will pop u...

Page 19: ...API The application M500 exe or user application M500api dll M500dll dll and SD2 dll must be in the same directory The DLL will create a log file M500dll log in the directory in which it is running by...

Page 20: ...ule contains GUI code that was separated from the FormM500demo cs module to simplify it It contains code to Open and Save a TIFF file and update the magnify window It does not interface with the M500...

Page 21: ...ade bool bAuto Call this function with false before Init to override the default behavior as of version 1 9 of automaticaly updating the M500 s firmware if it is out of date You do not have to call th...

Page 22: ...ration has three values BEEP_1 BEEP_2 BEEP_3 bool EjectCard Starts the card eject procedure as if one had pressed the eject button This allows the application to try to eject a stuck card without the...

Page 23: ...freshes the APIs bitmaps barcode and magstripe data from an M500 tif file bool WrUserData byte aryData Writes a user data byte array to flash 128 byte limit Flash should not be used store frequetly ch...

Page 24: ...ANCEL Scan aborted EV_DOOR_OPEN Door opened EV_DOOR_CLOSE Door closed EV_CLEAN_CARD Cleaning card EV_WHITE_CAL White calibration card EV_WHITE_CALV White card verification in reverse for dust detectio...

Page 25: ...first two images are the RGB front and back The next two images are the IR front and back The last two main images are the UV front and back The last image is a low resolution IR bleed image captured...

Page 26: ...Front is on the left 4 Front is on the left and upside down The main element of the 2D barcode structure is the length zero if not decoded unsafe public struct BC_2D public short nLen Length After ge...

Page 27: ...MsRdy on applications thread break case EV_RGB_RDY Invoke new MethodInvoker ScanRgbRdy RGB image ready break case EV_BC_RDY Invoke new MethodInvoker EvScanBcRdy Barcode ready break case EV_IR_RDY Invo...

Page 28: ...se of the White Calibration Card feedback in the determination of whether or not dust or debris may have accumulated on the M500 s mirrors The Verification Process occurs when the Calibration Card is...

Page 29: ...ic part made to block the M500 scan path and divide the air flow Item M500 AIRDV 3 Air Duster aerosol can of compressed air The preferred air duster is designed to leave no residue with a high filtrat...

Page 30: ...the M500 side door and insert the Plastic Air Divider Air Divider Plastic insert 1 Insert the Air Divider down inside the M500 into the opening 2 Position the Air Divider under the top spring loaded...

Page 31: ...ime ignore the Right side image Step 6 Calibration At this point you need to calibrate the M500 without any dust present on the mirrors This is a simple and mostly automatic process Simply insert the...

Page 32: ...M500 USER MANUAL AND PROGRAMMER SDK Page 31 10 3 MECHANICAL DRAWING...

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