11
ALWAYS
turn the heater
OFF
and
unplug the power cord from the outlet
before
cleaning, performing maintenance, or moving this fireplace. Failure to do so could result
in
electric shock, fire, or personal injury
.
Electrical and Moving Parts:
•
The fan motors are lubricated at the factory and will not require lubrication.
•
Electrical components are integrated in the fireplace and are not serviceable by the consumer.
Storage:
•
Store heater in a clean dry place when not in use.
WARNING!
No servicing should be performed by the consumer.
DO NOT
repair or
service the unit yourself. For service,
call a certified electrician
.
TROUBLESHOOTING GUIDE
PROBLEM
SOLUTION
There is no
power
to the unit.
1. Make sure the power cord is plugged into a working 120V
AC electrical outlet.
2. Check for a tripped circuit breaker, or a blown fuse.
3. If the unit had been working, but then turned off by itself, the
temperature limiting control must be reset. Please see
instructions on Page 5.
The
control panel
doesn’t work. Make sure the ON/OFF switch on the control panel is turned on.
The
flame effect
does not work. Make sure the ON/OFF switch on the control panel is turned on.
The
flame effect
does not turn
off when I press the flame button.
The
flame effect
stays on
until the ON/OFF switch is turned off.
The
heater
does not work.
1. Make sure the heat enable switch on the side of the insert is
turned ON. If not, the heater will not turn on.
2. Make sure the ON/OFF switch on the control panel and the
flame effect are both turned on.
The heater will not work
unless the flame effect is on.
3. Make sure the thermostat is not set too low. If the thermostat
is set lower than room temperature, the heater will not turn
on.
Hot air
does not blow
when the
heater is first turned on.
The fans blow cool air before the heating elements turn on, and
after they turn off, to prevent overheating. This is normal.
The
remote control
does not
work.
1. Make sure the battery is properly installed, and the plastic
tab is removed.
2. Make sure the ON/OFF switch on the control panel is turned
on.
The remote control will not work unless the ON/OFF
switch on the control panel is turned on.
3. Remove objects that may be in the way. Aim the remote
control at the receiver in the center of the front panel.
4. Don’t press the remote-control buttons too quickly. Give the
unit time to respond to your commands.
