Dyson DC 28c, Operating Manual

Page: 12 / 20

12
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product where a
defect is the result of:
• Accidental damage, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the appliance which is not in accordance with
the Dyson operating Manual.
• use of the appliance for anything other than normal domestic household
purposes.
• use of parts not assembled or installed in accordance with the instructions of
Dyson.
• use of parts and accessories which are not genuine Dyson components.
• faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its authorised
agents.
• blockages – please refer to the Dyson operating Manual for details of how to
look for and clear blockages.
• Normal wear and tear (e.g. fuse, brush bar etc.).
• use of this appliance on rubble, ash, plaster.
• Reduction in battery discharge time due to battery age or use (where
applicable).
If you are in any doubt as to what is covered by your guarantee, please contact
Dyson.
SUMMARY OF COVER
• The guarantee becomes effective at the date of purchase (or the date of delivery
if this is later).
• You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance. Without
this proof, any work carried out will be chargeable. Keep your receipt or delivery
note.
• All work will be carried out by Dyson or its authorised agents.
• Any parts which are replaced by Dyson will become the property of Dyson.
• The repair or replacement of your Dyson appliance under guarantee will not
extend the period of guarantee.
• The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
ABOUT YOUR PRIVACY
by providing your details upon warranty registration, you would have consented
to the use of your information by Dyson. Dyson may use this information
for future marketing and research purposes (including sending commercial
electronic messages) and may disclose it to third parties for the purposes
of providing the services you have requested or to our business partners or
professional advisers. If you wish to access your personal information or see our
full privacy policy, please contact the Dyson Customer Care Helpline.